Jayde was extremely helpful in resolving my questions about my automatic bill pay and the email I received. She took the time to look into my account, clearly explained what was going on, and let... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Highly recommend. Will definitely be doing business with them in the future. They gave me the best possible rate. Truly appreciated working with Chance Asquith as well the follow call from someone els... See more
Company replied
Working with Megan Eddings is always great. We go to her for all of our customers' commercial finance needs. She is always clear and quick with her responses to any documents we need and provides a gr... See more
Company replied
Johnel is a valuable asset to your company! I have been fortunate to speak with her on 2 occasions when I called customer service/support. She was remarkably helpful and above all very polite and kind... See more
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Company details
Written by the company
Amur Equipment Finance started in 1996 in Grand Island, Nebraska. Following a significant capital investment in 2013, and a strengthening of its leadership team beginning in 2015, it has evolved into one of the largest independent equipment finance companies. AmurEF employs 145 employees nationally and has almost doubled its workforce in recent years. Today, it is a Top Five nationally ranked independent commercial equipment finance provider and a certified Great Place to Work® dedicated to ensuring that its customers and employees around the nation are equipped to grow and succeed. AmurEF directly serves business owners as well as broker and vendor origination partners in equipment-intensive industries including transportation, construction, commercial and industrial equipment, technology, food service, agriculture, packaging, and energy. AmurEF is active in both small-ticket and middle market financing, originating $10K to $2MM transactions across a wide range of credit profiles and with terms of up to 84 months. Call 888-272-1154 to learn more.
Contact info
304 W. 3RD Street, PO Box 2555, 68801, Grand Island, United States
- 888-272-1154
- info@amuref.com
- www.amuref.com
4.8
Excellent
4k reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Amur Equipment Finance
Thank you for the great feedback, David! We’re so happy to hear that Jade made such a positive impression.
We truly appreciate you taking the time to share, and thank you for your business!
Excellent Customer Service
Wonderful company to work with. Fast and reliable, definitely recommend. Excellent customer service with Jayde Fernandez, I called to ask what I thought may be a tasking request and she was able to find a solution and an answer for me. Would definitely go back to this company for all my business equipment needs. 5 Stars all the way
22 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for the amazing feedback, Elaine! We’re thrilled to hear that your experience was fast, reliable, and met your expectations.
We’ll be sure to share your kind words with Jayde Fernandez. Finding solutions and making the process easy is exactly what we strive for. Your recommendation and trust mean a lot to us, and we look forward to supporting your future equipment needs.
Thank you again for your business!
Great exprience plus easy to work with…
Great exprience plus easy to work with danielle johnson
22 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your feedback! We’re glad to hear you had a great experience and found the process easy to work through.
We’ll be sure to share your kind words with Danielle. We truly appreciate your business!
Great Customer service
Shandra in Customer Care was very helpful when we needed additional information regarding our finance paperwork. Very quick to get back to us with the info.
21 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for taking the time to share your experience, Marcia! We’re glad to hear that Shandra was helpful and responsive in getting you the information you needed.
We truly appreciate your kind words and your business!
Reply from Amur Equipment Finance
Thank you so much for your feedback, Alex! We’re glad to hear everything went well and that you had a positive experience.
We truly appreciate your support and your business!
Andi was extremely helpful
Andi was extremely helpful, professional, and assisted me with an issue, my questions, and provided a resolution and the help I needed quickly. She is an asset to Amur!
17 April 2026
Unprompted review
Reply from Amur Equipment Finance
Hello Jessica! We really appreciate you taking the time to share this! It’s great to hear that Andi was able to step in, answer your questions, and get everything resolved quickly.
Your feedback means a lot, and we’re glad she made a positive impact. Thank you for choosing us. We value your business!
They were great to work with and made…
They were great to work with and made the process smooth and painless to get the equipment I needed to expand my business. Danielle Johnson went above and beyond to provide great customer service. Will be doing business with them again!
31 March 2026
Unprompted review
Reply from Amur Equipment Finance
We truly appreciate you taking the time to share this, Eric! It’s great to hear that your experience was smooth and straightforward, and that you were able to secure the equipment needed to grow your business.
Danielle will be thrilled to hear your feedback. Providing exceptional support is what our team strives for every day. Thank you again for your trust, and we look forward to partnering with you again in the future!
Reply from Amur Equipment Finance
Thank you so much for your kind words, Payton! We’re thrilled to hear that Jayde was amazing to work with and made your experience a positive one.
We truly appreciate your feedback and your business!
Prompt professional service from Jayde
Prompt professional service from Jayde. She handled my question quickly and was very knowledgeable.
13 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your kind feedback, T.J.! We’re so glad to hear that Jayde provided prompt, professional, and knowledgeable support while assisting you.
We truly appreciate you taking the time to share your experience and thank you for your business!
Andi was professional
Andi was professional, receptive, and efficient in her dealing with my concerns today. Much appreciated!
Dr. H.
13 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you, Dr. H., for taking the time to share your experience! We’re so pleased to hear that Andi was professional, receptive, and efficient in addressing your concerns.
We truly appreciate your kind words and your business—thank you again!
Stay away
Stay away. They worked in conjunction with a company in FL I got equipment from and during the process was told due to my high credit score we’d get a good rate. What they fail to tell you is an actual rate. They give you a monthly payment number and as little other information regarding the loan up front. I was made aware when I got my invoice from the builder and what was sent to Amur were different and the reason was the builder “dumbs it down” to reflect total cost vs what the actual bundle is. They ended up adding in “training” and “advertising “ into the cost of which I was willing to pay up front for. So now we have a loan for “equipment” that includes other items not equipment related. Yea, guess who gets screwed. Unfortunately I have to have surgery and their idea of help is defer a couple payments and return to ACH before my actual surgery date. Be careful with these people and those they do business with.
10 April 2026
Unprompted review
Reply from Amur Equipment Finance
Jeff,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating and stressful this situation must be, especially with your upcoming surgery.
We do want to clarify that all financing terms, including payment amounts and total contractual obligations, are provided for review prior to signing. We also confirm with each customer that they have carefully reviewed and agreed to the terms before the contract is finalized, and we encourage questions at that stage to ensure everything is fully understood.
That said, we understand that circumstances can change, and we never want you to feel unsupported during a difficult time. While deferment options may be available, they are structured within the terms of the agreement.
Because we’re unable to address account-specific details in a public forum, I would welcome the opportunity to connect with you directly to review your situation and provide more clarity. Please feel free to reach out to me at jwiley@goamur.com
so I can assist further.
We truly appreciate your feedback and wish you all the best with your upcoming procedure.
Sandra Svenson is awesome!!!!!
Sandra Svenson is awesome!!!!!! She went above and beyond to try to help me. She was very polite, professional and helpful!!!
8 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for the amazing feedback, Jason! We’re thrilled to hear that Sandra went above and beyond to assist you and provided such polite and professional support.
We truly appreciate your kind words and your business. Thank you for taking the time to share your experience!
Jayde was fast with email response and…
Jayde was fast with email response and quickly me out. Thank you Jayde!
8 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your kind feedback, Brian! We’re so glad to hear that Jayde responded quickly and was able to assist you right away.
We truly appreciate you taking the time to share your experience and thank you for your business!
Jacqueline was able to help me with my…
Jacqueline was able to help me with my issue very quickly and efficiently. Thank you!!
8 April 2026
Unprompted review
Reply from Amur Equipment Finance
Hello Brandi! Thank you for your kind feedback! We’re so glad to hear that Jacqueline was able to assist you quickly and efficiently.
We truly appreciate you taking the time to share your experience and thank you for your business!
Reply from Amur Equipment Finance
Thank you for your kind words, Debbie! We’re glad to hear that Andi has been helpful and responsive.
We truly appreciate you taking the time to share your experience and thank you for your business!
JAYDE give me a really good solution…
JAYDE give me a really good solution and she is verry profesional
8 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for your feedback, Charles! We’re thrilled to hear that Jayde provided you with a great solution and delivered such professional support.
We truly appreciate your kind words and your business. Thank you for taking the time to share your experience!
Great company
Great company, its so easy and pleasant to deal with them. Thanks to jayde Fernández on today's call, very kind person and very helpful.
6 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for your kind feedback, Enrique! We’re delighted to hear that your experience was easy and pleasant, and that Jayde provided such helpful and friendly support during your call.
We truly appreciate your business and thank you for taking the time
Great People
Shandra took care of what I needed right away, it was Great
Thanx Darryl Anderson
31 March 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you, Darryl, for taking the time to share your experience! We’re so glad to hear that Shandra was able to take care of your needs right away.
We truly appreciate your kind words and your business. Thanks again!
john gotti would give you a better more…
john gotti would give you a better more transparent interest rate and terms
3 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your feedback. We take concerns regarding transparency very seriously.
We always provide all financing terms, including payment structure and total contractual obligations, for review prior to signing and funding. At that time, no questions or concerns were raised regarding the terms of the agreement. We make every effort to ensure customers have the opportunity to review and understand all documentation before moving forward.
Thank you again for sharing your feedback.
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