Anastasia Beverly Hills Reviews 

I’m in love with products and the service of this firm. I had received the wrong good but right after connecting with the manager got a replacement for free.

Love Love ABH!! In love with the products and the Service is super! 👌🏻 International shipping is also very swift, even during holidays! Highly recommended!!!

I have ordered directly from ABH quite a few times. As it stands now I still have 1 order waiting to be delivered. However, the speed in which orders are processed, shipped and delivered to Australia from USA is excellent. Not only is the customer service excellent, I have never had any issues with damaged items, they are always packed so well. The quality & blendability of eyeshadows I have received is without a doubt the best and they are amongst my most favourites to use. I also love the highlight palettes, lipsticks, lip glosses and ABH have the best brow products. Worth the investment for such beautiful quality makeup that is a joy to wear.

They did a 30% discount and in less than 6 hours bumped it to 40% off before my order was shipped but they would not price match my order and give me the 10% refund back

Nice service I like the easy way you deal with customer and the service after sales and I like the fast answer for any questions or problem on email.. thank you Anastasia you have great staff

BEST customer service in the WORLD! The Primrose palette arrived with a broken eyeshadow (a small part of me died). I emailed ABH and sent a picture of the palette and it's injury. Customer Service replied super quick and sent out a replacement palette immediately! Woah!! That's how customer service is supposed to work! These makeup palettes are the best...ever. I have wasted money on gorgeous palettes from other companys that end up chalky or extreme fallout or zero color pigmentation. ABH cannot be beat for their blend-ability or color options. In a world where Customer Service is lacking (if you can even reach a real person to talk with), doing business with ABH was refreshing!! Will be a customer for life!

Love their service n also love the shades

I purchased a collection of items online few days ago . The international shipment arrived quickly, but unfortunately the eyeshadow palette primose arrived with a damage in one of the colours. I immediately wrote to the costumer service and immediately I got a rely asking for my preference for a refund or a reshipping of a new item ..And as the palette has an amazing colours I asked for reshipping. And within less than an hour I received a confirmation that a new palette with be shiped .
High quality service with prompt response.. Brilliant work ,really impressed

I ordered Norvina V5 pallete and I received broken (B1)

Then in the same day they solved the problem within 4 hours
They did a replacement as well as they were so fast,so understanding and so professional

They will send me the tracking number soon ^_^

Amazing products and customer service! I ordered single eyeshadows and one arrived damaged in under 12hours a replacement was sent out! So impressed with the prompt response!

Orderd 2 items n my order arrived with 1 item missing i was shocked n though not going to get money back or the item
I emailed them and to my surprise they responded on the same day they needed alittle more info from me n the next day they were ready to refund me or send the missing item.
I have shopped with some big names in the past n have had seriouse trouble in trying to get their attention even though it was the fault of the companies but i was pleasantly surprised with how they assisted me at anastasia i was put off ever ordering from the company again but i 100% will be ordering fom here again
I cant thank anastasia enough.

I bought two eyeshadow palettes and one glow kit and upon arrival both of the eyeshadow palettes were broken. I wrote to customer service and sent them pictures and within one day, less then 24 hours, they had answered me and refunded me the money for the broken palettes. They offered to re send me new palettes but I choose the refund instead. Very impressed with their service and would definitely buy things again and would absolutely recommend to others. Thank you for all the help and very fast service!

Items arrives super quick to internationa address. Customer service responded to order issue and resolved it with no fuss within 24 hours. Very impressed with this companies customer service! Products are amazing too!

I was missing an item from my order so I emailed customer service. It was a weekend during a BIG sake, so I didn't expect a response for a few days, but they emailed back in a few hours.

Anastasia has amazing customer service! I will continue to repurchase from them! Their brand is my favorite to use on my bridal makeup clients!

So surprised how good ABH's customer service is!!! They responded to my issue so quickly and get it resolved right away! Amazingggg!!

I ordered a few things of ABH and one of my items came defective which happens. I emailed them and within minutes they got back to me and they offered to send me a replacement. I have never had such quick responses from a company before. I will definitely shop there again!

Best customer service!!! I received the wrong items in my order and ABH quickly resolved the issue by sending out the correct items and Did NOT make me send back the incorrect items! I love it when companies do this so I don’t have to waste more of my time fixing a mistake they made! Best customer service and best products! I will continue to be a loyal customer for years to come! Love them!!!

ABH have one of the most supportive and pleasant customer care services I've experienced.
Some weeks back, I purchased a damaged brow wiz pencil from a retail store (Douglas) in the Netherlands, Amsterdam, and I had quite a nasty experience trying to make an exchange.

I sent an email to ABH, and they not only provided a timely response but also offered me a complimentary pencil!
I think this was a great gesture on their path. Also, the pencil is pigmented, but without being too heavy, and works great for my full brows!

I'll 100% recommend shopping with them.

extraordinary site we find everyone and the price very reasonable with often discounts, customer service present and very responsive I recommend the site Anastasia bevelly hills that I love