Anchor Reviews 41

I was locked out due to losing my authenticator password. I emailed them & they quickly responded back on helping me get access again. Within a day or two I had my account back. Thank you

I have been using this organization for over four years and their app, support team and general responsiveness is excellent. Highly recommended.

I was locked out of my account due to Google authenticator and the support team helped to get me back into my account quickly. Great support and great product!

Wow there's a lot of negative reviews here but I just had a really nice experience with their support team... i wasn't able to get my money sent to my bank... it seems that where I live (new york) is not supported for bank transfers, which is a pity... I looked for a phone number but then when I emailed them I was surpised to see I was responded to in minutes with instructions on how to verify my Id etc... money was in my bank account that evening! I was impressed! thank you Anchor!

I've been using the Anchor app for a while now, and it has quickly become one of my go-to platforms for managing my cryptocurrency investments. The app is incredibly user-friendly, with a clean interface that makes it easy to navigate, even if you're new to crypto.

Transactions are smooth, and I've never had any issues with deposits or withdrawals.

I also appreciate the security measures in place—everything from two-factor authentication to encryption gives me confidence in the safety of my funds. Customer support has been very responsive the few times I've had questions.

Overall, Anchor is a solid choice for anyone looking to dive into crypto or manage their assets with ease. Highly recommended!

The company they nice dey hope people I want to be among the people dey help

WHERE TF IS MY $5000??? Why don’t you have a phone number? Why don’t you have any way to get a hold of you? Why don’t you answer any emails? Where is my money? I have called Bangor Bank. I have emailed 15 times I have looked for a phone number for you. where is my money?

Edit: this was before I received an email. I will edit again if I ever get my $$

Again, I know how ach works, specifically from this company and I should have my money by now. It is always the next morning and Bank of America has posted my money. It’s just you that has not.

Simple app, no complaints so far, and now they have interest again on USD which is nice!

I was unable to withdraw my funds and the customer service rep went step by step on how to get withdraw my funds. Very patient and very informative. Thank you

Update: After days of emails and reaching out online in every way I could find, I was able to transfer my funds out. I updated to 3 stars because I did end up getting my money but I know many other reviews seem to have had issues in the past as well. I hope everyone else has the same experience I did and doesn't get scammed!

Original Review: 1 Star - Does anyone know how to withdraw money? I’ve been trying for days with no responses. Scam! Getting a lawyer involved a good idea?

I am unable to withdraw my funds.
App just hangs and nothing happens. Just want my money.
UPDATE: Fixed issue. Worked to resolve issue.

SCAM. They will not allow me to withdraw my money. I have been trying and emailing them for over a year. I may have to get a lawyer involved. This is bad.

Anchor knows I keep signing in , but the have this Null verification it says that it sent me a 6 fight code , never got the code , send me the code so I ca access my account.

Anchor is the worse app you could possibly ever have. I don’t even understand why that app is still in app stores. Customer service is terrible and they lie to you about everything! If only I could post the emails I got from them then y’all would see exactly what i mean. They refused to let u have your money. They tell you it will be available one day then when that day come it’s something else that coincidentally pops up on why your funds aren’t available. They try to tell you they don’t have control over this and that when it’s bull chit…. I was told I would be able to withdraw or send my funds TODAY! JULY 14TH 2023… but you already know what happened when i tried… I COULDNT.. and so therefore I will be taking anchor to court… they not goin to do this to another person. It stops NOW!! SO YALL WILL BE SEEING ME IN COURT!

There is no way to transfer to a private wallet or to get my money sent to my checking account. My guess is this is now a possibly illegal and definitely MASSIVELY irresponsible operation that needs to be reported to the FBI. Prove me wrong.

It's a scam. Just take the hit and pay for transactions at a reputable trading app. I lost atleast 2k when trying to withdraw and then their fix was adding another -500 to seem like they was helping then disappeared. So the -500 was a negative in my account when I just sent my crypto to coinbase. Only response I got was on a Google review saying they didn't get a support ticket which I have emails saying differently which shows the ghosting of customer support. Don't make the same mistake I did go elsewhere.

HORRENDOUS app. They are actively engaging in unacceptable behavior left and right, as I (and countless others) are not able to withdraw or even send crypto to an address or bank account. Yet they hold my money and crypto hostage! It's been years of trying to get my money out to no avail, and when you contact their support they either don't respond or give you some automated answer that does a bad job at sounding like they are on top of things, but they are quite the opposite. Horrible app.

UPDATE: They have reached out and said something about helping then never followed up. Absolutely ridiculous company. And now they sent an email saying the account will be closed. CRIMINALS!

I have used this for almost 2 years now. Customer service is abysmally slow so getting money into the App can be hard, which can cause trading losses. They used to give great interest on crypto and USD but no more. Zero, zero, zero reports at all for understanding avergage costs etc. No end of year reports for taxes. No ability to get prices to sell or buy at. You have to be on the APP 24-7 to do that. The good news is it's "easy" to use. Its a real wallet and your crypto is staked. HUGE variety of crypto to choose from to purchase. Again: Customer support is atrocious, and I mean terrible. I have been waiting over a week to get an answer as to whether or not my uploaded ID was actually received and validated so that I can deposit money to purchase more crypto. I guess if you are buy and hold, it might work for you.

I deposited funds over a year ago and purchased a small amount of crypto. I had another main trading account and didn't want to increase my average crypto price in that account, so I opened an account with Anchor. BIG MISTAKE. They love taking your deposits, but when you try to withdraw YOUR $, good luck!

It has now been TWO months of trying to withdraw my ridiculously small amount of money (given the drop in price of crypto), and close my account.

First, they said my withdrawal was "pending". Then they DELETED my linked bank and asked me to "relink". When I tried, I was told I could only do so if I gave my BANK PASSWORD to a third part entity that I had never heard of. This was NOT required when I opened my account and transferred money TO Anchor, so I refused.

I then played email tag with support for days ( I have copies of all correspondence). Finally, after I publicly posted on their Twitter page, I was told I could verify with my routing and account numbers, which I provided TEN DAYS AGO.

They said they would make a small deposit and withdrawal of a few cents to "verify" my account. They did so on Aug 8 ( I have bank records). Four days later I still could not link my bank and was asked AGAIN for my routing and acct numbers. I provided them AGAIN.

Yesterday (the 16th) they finally deducted the mini deposit they made on Aug 8. So today I again tried to withdraw my funds and ( surprise!!!) was again asked to restart the process and provide routing and account numbers, even though they already completed verification via this mode!!!!

Now, I am being asked to insert a 6-digit "verification code" in order to link my bank. Unfortunately, THEY NEVER EMAILED ME ANY SUCH CODE.

There is NO FOLLOW-UP allowed on their withdrawal page, so you can't even say -- "You never sent me the verification code you are asking me for." You just have to keep playing tag with what seems to be a one-person "support desk"

EVERYTHING IS DESIGNED TO DELAY THEM FROM EVER HAVING TO ACTUALLY DISBURSE THE FUNDS THEY OWE YOU! There are hundreds of posts on their Twitter page with similar complaints from people waiting weeks or months for their money or crypto. They are horror stories from people who claim to have lost far more money to Anchor than I. I can't understand why the rating here is 2.8 when ALL THREE REVIEWS ARE 1☆.

This is a take your deposited funds fast and allows quick trades but never releases them for withdrawal I’m on my second bank and they have yet to process the transaction and their customer service doesn’t exist and ohh a phone number that doesn’t either. So what do I do now keep requesting help and documenting the request and turn it over to my attorney, bank, and FBI.