andys autoparts Reviews 

925
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Ordered a painted mirror cap and an indicator lense. Delivery wasn’t the quickest but Andy’s were good to answer my enquiry. Parts fitted perfectly even though I was expecting few problems being non O... See more

Rated 3 out of 5 stars

I’m disappointed with the service, Although Andy does respond. It’s been almost 3 weeks I have been going back and forth and still nothing received. Edit - increased to 3 stars, item delivered.... See more

Rated 2 out of 5 stars

Ordered a wing mirror cover. Took forever to arrive - chased several times but he didn’t seem to know what was happening - due to family illness (this comes up in reviews from time to time). When it... See more

Rated 5 out of 5 stars

I recently ordered a wing mirror back cover for my Ford CMax. After going through a detailed request for info to ensure he had the correct colour in stock, it was confirmed as shipped. After waiting a... See more

Company details

  1. Auto parts shop
  2. Car Body Parts Supplier
  3. Car Body Shop
  4. Vehicle Parts Shop
  5. Vehicle Parts Market
  6. Vehicle Repair

Written by the company

we sell a great number of vehicle parts at very low prices we do headlights wing mirrors or mirror covers or glass we also sell the indicator lenses. and much more as we are updating all the time with new products. About Us Andy's autoparts are a importer and distributor of vehicle parts in the UK. These parts include: Aftermarket Car Parts Replacement Car Panels OEM Parts Genuine manufacturers parts Our concept is to provide top quality car parts direct to the automotive trade and the public throughout the UK. By being the single largest importer Buying direct from quality manufacturers throughout Europe and the Far East, Delivering direct, we are able to keep our prices exceptionally competitive, whilst maintaining high levels of service and product. we sell vauxhall , ford, seat, vw, mini, and most other vehicle makes and models if you cannot find the part you are looking for we will do our best to find it for you at the best price we can also do brakes body parts, brakes lights indicators, carbon fibre hydro dipped parts. we are a small family company adding new products to our web site on a regular basis and work hard to please you


Contact info

4.1

Great

TrustScore 4 out of 5

925 reviews

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4.1

All reviews

(925)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

I needed a colour coded door mirror cap for a Ford Fiesta. Andy’s auto parts were the only business that I could find that had them in stock. Part was delivered and fitted well. 10/10 from me!

16 September 2023
Unprompted review
Rated 3 out of 5 stars

Turned up eventually …

Very long delivery time for a supposed stock item. Got the item eventually though it took almost three Times the stated delivery time. Apparently there’s one missing in the post somewhere. The item is good. I’d probably use them again as cost was superb. Just don’t expect it to turn up on time.

29 August 2023
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. I ordered a tow eye cover for a vauxhall astra on the 28th July and received an email confirming my order. It is now the 12th of September and I have not received my order, or a refund as promised. When I email, I get a timely response with multiple different excuses; an issue with delivery, and blaming the delivery service whilst being assured I would get a new one sent out- all of which have never happened. Do not use this service!!

12 September 2023
Unprompted review
Rated 4 out of 5 stars

Wing mirror cover

Ordered a Fiat 500 wing mirror cover on 14.8.23, chased up with Andy 21.8.23 who gave a timely response saying he would need to chase up with the delivery company. No further communication until I chased up on 28.8.23, again had a timely response from Andy who explained he had arranged a replacement to be sent out to me. Wing mirror cover arrived 1.9.23 and up to now has been okay.

3 September 2023
Unprompted review
Rated 5 out of 5 stars

1st Class Service

Great communication & quick postage.

The part fitted perfectly & paint job on the wing mirror was first class.

Won’t hesitate to order again.

28 August 2023
Unprompted review
Rated 1 out of 5 stars

I would not give this company a star

I would not give this company a star. My husband ordered a wing mirror cover on 13th July.. nothing arrived so hubby emailed. Response was.. oh its with the courier I will chase it up. We were told this three times. Still nothing. My husband has messaged again so waiting for a responce.. where is the item that we have paid for? 13th of July and still no item? Absolutely shoddy mate either send our item or refund our money. How many others are you taking money from!!!

1 September 2023
Unprompted review
Rated 1 out of 5 stars

Save yourself a lot of bother - look elsewhere

Ordered a mirror cover and right from the start it was problematic. The delivery was really slow (a familiar theme from other reviews). Communication also pretty poor, but the main issue I’ve had since is the quality. Initially the mirror cover looked fine but then the paint rapidly deteriorated, shrinking and cracking all over (wish I could post a photo). I emailed Mr Young in early August and his initial response was “so order from December last year?”. That was three weeks ago and I’ve heard nothing since despite a follow up email. Very disappointing.
Just to add having seen Mr Young's response - I have never been remotely rude to Mr Young in any of my email contacts with him and the mirror has not been damaged

28 August 2023
Unprompted review
andys autoparts logo

Reply from andys autoparts

This customer purchased a wing mirror cover 8 months ago at a cost of around £25 they don't come with a lifetime guarantee, These are professionally sprayed with top quality auto paints in a professional manner i have never had this issue before and sell many of them, the customer was very rude to me, i answered all emails in a professional polite manner i want all my customers to be happy with there purchase but cant just replace a cover after 8 months of it being fitted on the car maybe the customer had hit something with his wing mirror.

Rated 5 out of 5 stars

Amazing service and communication

Amazing service and communication, order two items which didn’t turn up contacted Andy’s auto parts and with no questions asked sent me the items again which I received and there perfect, would definitely highly recommend

23 August 2023
Unprompted review
Rated 5 out of 5 stars

All’s well ends well

All’s well ends well.

Item was shipped in a timely manner after I queried about tracking, communication great through this process.

Following the item ordered (Scirocco wingmirror) not arriving within a week of the shipped date, I queried what was happening and was responded to very quickly, expressing apologies for the delay.

A second was immediately shipped with express delivery free of charge, which arrived 2 days later. Item is as described and quite frankly perfect.

The only issue here was something out of the business owners hands, and when prompted, absorbed the cost of sending another product out with chargeable postage. That’s customer service.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Ford Fiesta MK6 Towing Eye Cover

Ordered a towing eye cover for my Ford Fiesta. Item arrived in fantastic condition and colour matches the car perfectly.

Communication from Andys Autoparts was excellent, they were helpful despite a slight delay in delivery. I'm a happy buyer.

5 August 2023
Unprompted review
Rated 5 out of 5 stars

I recently purchased a genuine Golf…

I recently purchased a genuine Golf Mirror cover from ANDYS-AUTOPARTS, and I must say the product itself is top-notch and exactly what I wanted. However, I experienced some inconvenience due to the extended delivery time. It took much longer than expected, and I had to follow up with them multiple times to get updates. Despite the delay and the need for chasing up the order, I am ultimately satisfied with my purchase because the product's quality is excellent. In the future, I hope ANDYS-AUTOPARTS can improve their delivery process to match the standard of their remarkable products.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

I have orderd a pair of mirror cover…

I have orderd a pair of mirror cover for my Mazda. I did not receive any update,so I have emailed them and they responded quickly. It turned out there was something issue with the delivery company, so they sent me a new pair what arrived in two days. Overall satisfied with my purchase.

26 July 2023
Unprompted review

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