Angelmobility Reviews 

354
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and robust construction of the products, finding them lightweight, comfortable, and enhancing mobility. Many people highlight the prompt delivery and efficient service, describing the overall purchasing process as smooth and satisfactory. However, some customers experienced delivery issues, including delays, courier problems, or a lack of tracking. A few also reported product concerns like items arriving damaged, specific design flaws, or difficulties with product fit. Some reviewers were also dissatisfied with customer service, citing unanswered calls or emails and a lack of helpful solutions.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, value, and ease of use.... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting fast,... See more

Quality

Customers consistently note positive experiences with quality, highlighting products as well-built, tough,... See more

Service

Consumers find service to be positive, with many reviewers praising the efficient, helpful, and professional... See more

Order

Reviewers mention positive feedback about their ordering experience, highlighting the ease of placing orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the o... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new... See more

Rated 5 out of 5 stars

I needed a wheelchair for my special needs Daughter who had just fractured her ankle. Very impressed with the service and communication, wheelchair was in stock as advertised and dispatched for deli... See more

Company replied

Rated 5 out of 5 stars

Wheelchair delivered promptly. Unfortunately, the wheelchair never got to be used as my mum passed away before she got the chance. Return was easy to arrange. Refund was a little delayed due to som... See more


Company details

  1. #40 of 73 best companies in Mobility equipment supplier

Written by the company

Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

354 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(354)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lightweight scooter

Scooter is lightweight and easily fits in the boot of my car. Battery removes easily for charging and is not heavy like other scooters I’ve had in the past. I would highly recommend this scooter

9 June 2025
Rated 5 out of 5 stars

Exactly what we wanted.

Exactly what we wanted.
Very prompt delivery and just the back strap to fit. Surprisingly weight is lighter than size would suggest. Tyres absorb all vibration from pavement and road surfaces which is worth five stars in itself!

7 June 2025
Rated 5 out of 5 stars

Affordable, stylish and comfortable

I bought this chair for my mom who is in a care home as the breaks had gone in her old one. The chair is very stylish and comfortable with a affordable price. The arms lift to make going to the toilet easier for mom. It would have been absolutely perfect however the manager of mom's home has said I have to change it as the mesh panel on the back and seat of the chair isn't suitable as it can cause cross contamination and can't be cleaned properly if mom should have an accident or drops food in inviting mould to form! As mom's name is on it it can't be returned but as she's happy with it we will keep it for when we take her out and purchase one of the other chairs available

8 June 2025
Rated 5 out of 5 stars

All terrain rollator

A really fast delivery time. The rollater is a very reasonable price and great quality compared to some for sale elsewhere. It came almost fully assembled. Easy instructions for use.
It has totally changed my ability to get around outside with confidence. The larger wheels and pneumatic tyres mean that I am able to use it on gravel and grass and uneven ground. Plus the seat is substantial and allows me to rest periodically so I can walk a further distance in total. Wish I'd bought one sooner and I can thoroughly recommend buying one from Angel Mobility.

7 June 2025
Rated 1 out of 5 stars

Be wary ordering, customer service aftersales Very Poor

Ordered a light mobility scooter, the delivery driver could not deliver it due to its weight as he could not get it off the van single handedly. I was unable to help due to mobility issues. This was sent undeliverable. Notified Angel Mobility RE this and they said they have received it and wouls issue a refund. This did not happen even after multiple phone converations and Emails. In the end i had to raise a case via paypal to get my refund. Luckily i used Paypal for the payment.

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Ordered a transit wheelchair and the smoothness of ordering and delivery was amazing. Quality of product and value for money is also outstanding.

3 June 2025
Unprompted review

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