Anna Lou made the most beautiful bespoke, personalised necklace for a leaving present for a colleague. I cannot wait for my colleague to see it she is going to absolutely love it. Anna Lou create... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Anna Lou made the most beautiful bespoke, personalised necklace for a leaving present for a colleague. I cannot wait for my colleague to see it she is going to absolutely love it. Anna Lou create... See more
Company replied
I absolutely love the mother-of-pearl d pendant and ball chain in 14ct white gold. So pretty and wearable for dressing up or casual. Excellent service too. The only reason for 4 stars instead of 5 is... See more
Ordered a number of items from Anna Lou including name necklaces, letter bracelets, letter chains, star sign bracelets etc and everything arrived looking gorgeous. I contacted Anna Lou prior to placin... See more
I received my first piece of Anna Lou of London Jewellery for my 30th birthday a name necklace which I wear most days and treasure. I have recently ordered 4 new pieces, engraved initial rings and... See more
Find a wide range of beautiful statement necklaces and personalised jewellery at Anna Lou. Elegantly engraved or personalised pieces, made in the UK.
Warriner Gardens 71, SW11 4XW, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Anna Lou of London
What's so great is that I was able to change the letter size of my necklace. Good communication via Instagram & for a bespoke item the delivery was within a few days.

Reply from Anna Lou of London
Stunning bracelet, amazing quality Purchased as a gift was boxed so beautifully. Looking forward to treating myself to some new jewellery

Reply from Anna Lou of London
Beautiful piece and looks exactly as described. Despite an initial issue with my order it was resolved quickly.
Beautiful ring, & very unique, bought for a birthday gift, she will love it! ❤️

Reply from Anna Lou of London
I ordered a personalised necklace for my teenage daughter. She absolutely loves it and the quality is great. It was beautifully packaged and looks gorgeous. Customer service has been amazing too. Will definitely be buying more jewellery items from Anna Lou of London in future!
My mum bought me a voucher for my birthday. It arrived beautifully packaged. I used it to buy a personalised name ring which I love!
Beautiful jewellery of a very high quality, wonderfully packaged and the customer service was amazing! Thank you 🙏🏻 Highly recommend and I shall be getting my jewellery from Anna Lou of London from now on!
An anniversary gift started to tarnish, they replaced it straightaway, no fuss, and did some digging to find a small bit of faulty work in the original. Top class!
I found Anna extremely helpful when my order had not arrived( this was not a fault of Anna’s but the delivery company)
She was quick to respond and reassure me that the necklace had been dispatched
The quality of the necklace is lovely and I can’t wait to give it to my daughter
I will be buying again from Anna Lou of London
I absolutely love the personalised monogram signet ring from Anna Lou. You can tell the quality is exceptional from the personalisation to the weight of the ring itself. Anna personally kept me up to date on the status of my order and even included a stunning heartbeat necklace as a gift too. I look forward to being able to treat myself or a loved one to more Anna Lou pieces.
I appreciate the Anna Lou ethos and have never been disappointed with a product. The delivery has been fast, the communication excellent. I recommend the brand to my friends and family with no qualms at all
I never hesitate to order stylish, statement jewellery pieces from ALOL. They are bespoke and made to order which is super for the environment and you can guarantee that every piece is unique. I have a necklace with my daughters name on that I haven’t taken off for 3 years, but couldn’t resist an old English typeface of my star sign as a more recent purchase! Super efficient and speedy delivery even though they’re made to order.
i love the nechlace i got its gorgeous and it feels so nice xx
What a pleasure to deal with Anna. Slight delay with postage to Ireland but once I contacted Anna she had it sorted. I love my Korinna choker. Great quality and I would highly recommend her company 👌
Just received my gorgeous bubblegum heart necklace and love it!
I wanted to wear it with an initial disc and Anna was super helpful with advising which size etc. I couldn’t be more happy with the final result and won’t take it off! Gorgeous packaging and fast delivery.
Dreadful company - AVOID. Poor quality goods and awful customer service. Very disappointed and bracelet not worth £10 never mind £280

Reply from Anna Lou of London
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.