ANWB Wegenwacht Reviews 

4,586
•
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

I called the ANWB because I had an injured kitten stuck under my car. The ANWB service took quite long, considering the situation of distress. But once they arrived, they were able to free the cat qui... See more

Company replied

Rated 5 out of 5 stars

The ANWB service that we received yesterday due to a flat tire on my motorcycle was outstanding. Even though we mentioned it was not an emergency, the technician arrived at our house in less than an h... See more

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Rated 5 out of 5 stars

I have got a few problems with my car (flat tire, generator malfunction, battery low), some took place in NL, some in other EU countries. ANWB solved my problem quickly every time. Technicians are a... See more

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Rated 5 out of 5 stars

This is not the first time I have requested an assistance at ANWB... they are very quick, safe and efficient in solving the breakdown. The guidance they give is also spot on and repairs carried on... See more

Company replied

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Written by the company

Pechhulp kan je zomaar nodig hebben, hoe goed jouw auto ook is onderhouden. Dat blijkt wel doordat jaarlijks meer dan 1 miljoen leden in binnen- en buitenland met pech stranden. Gelukkig kun je dan altijd rekenen op de deskundige pechhulp van de Wegenwacht. Laat stilstaan je dag niet verpesten.


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4.6

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.6

All reviews

(4,586)

3,227 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with anwb was great

My experience with anwb was great, from now my time on the road is safe!

29 October 2026
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

We are happy to hear that you feel safer on the road with us by your side, Gabriela! Thank you for your kind words.

Rated 1 out of 5 stars

They denied to drop to nearest Tesla…

They denied to drop to nearest Tesla service center from home, worst customer service ,I cancelled it.

26 October 2026
Unprompted review
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

We are very sorry to hear that this happened and that towing your Tesla from home to the nearest service center was refused. While our roadside assistance at home primarily aims to get you moving again on the spot, we would really like to review your file and find out what went wrong here. You can send us a WhatsApp message at +31 88 269 22 22 with your license plate or membership number, and we will gladly look into this for you.

Rated 4 out of 5 stars

I called the ANWB because I had an injured cat stuck under my car

I called the ANWB because I had an injured kitten stuck under my car. The ANWB service took quite long, considering the situation of distress. But once they arrived, they were able to free the cat quite fast.

16 October 2026
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

Thank you for sharing your experience, Raffa. We apologize that it took longer than expected during this distressing moment, but we're so glad our colleague could quickly help the little one.

Rated 5 out of 5 stars

Top service

Top service, korte wachttijd, excellente communicatie

18 October 2026
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

We zijn blij om te horen dat je goed bent geholpen!

Rated 5 out of 5 stars

The ANWB service was OUTSTANDING.

The ANWB service that we received yesterday due to a flat tire on my motorcycle was outstanding. Even though we mentioned it was not an emergency, the technician arrived at our house in less than an hour. He was very polite and respectful, and knew his job well. He identified and fix the problem in less than 15 minutes. Very impressed.!!!

17 September 2026
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

Thank you for the amazing review, Hamid! We’re delighted to hear our Wegenwacht was able to fix your flat tire so fast and get you back on track.

Rated 5 out of 5 stars

Outstanding roadside assistance – thank you Frank and Victoria!

I had a car breakdown in the Netherlands, and I honestly couldn't have asked for better support. As a German travelling abroad, being stranded with a technical problem could easily have been a very stressful and complicated experience. Instead, Frank (3221) from ANWB made everything incredibly easy and reassuring.
He was not only extremely friendly and professional, but he really went above and beyond to help me. He took the time to identify the problem, helped me understand what was wrong, and even guided me on where to get the necessary material. With his help, I was able to get everything fixed and continue my journey.
I would also like to thank Victoria from the office, who was equally kind, helpful and uncomplicated. The communication and support from both of them made such a difference.
It is rare to experience this level of genuine helpfulness and kindness. I am incredibly grateful and want to give a special thank you to Frank and Victoria. ANWB should be very proud to have people like you on their team!
Thank you again for turning a stressful situation into such a positive experience! All the best from Veronika

4 September 2026
Unprompted review
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

Helo Veronika, thank you so much for sharing this lovely review. We’re very happy to hear that Frank and Victoria were able to help you so well and make a stressful situation abroad feel a lot easier. We’ve sent you a request for additional information via Trustpilot. Could you please share your license plate or membership number there? Then we can forward your compliment to the right colleagues, because a message like this definitely deserves to reach them.

Rated 5 out of 5 stars

Excellent service and support by ANWB…

Excellent service and support by ANWB as always. Reported an issue digitally. immediately got a call to confirm and understand the issue of the car and then a car was dispatched to help me. which offcourse resolved the issue and fixed my car.

1 September 2026
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

Thank you for your wonderful review. We're glad we could help quickly and get your car fixed. Your feedback is greatly appreciated, and we're always here when you need us.

Rated 5 out of 5 stars

I had break down and I called the road…

I had break down and I called the road assistance on sunday night they came quickly and solved the issue and I drove back home safely

1 September 2026
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

Hello Mohamed, glad to hear you were helped quickly and could drive home safely. Thank you for sharing your experience!

Rated 5 out of 5 stars

Excellent service

Excellent service. Arrive on time

21 August 2026
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

Hello Aroosa, thank you very much for the honest review. We're very happy to hear that we could give such good service.

Rated 5 out of 5 stars

Membership worth every penny

This is not the first time I have requested an assistance at ANWB... they are very quick, safe and efficient in solving the breakdown.

The guidance they give is also spot on and repairs carried on for a new battery was just perfect, friendly and professional.

17 August 2026
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

Thank you for your wonderful review, Vaishal! We're delighted to hear that you've had such positive experiences with our roadside assistance team. It's great to know that our colleagues were able to help you quickly, safely and professionally, and that the battery replacement was handled to your satisfaction. Thank you for your continued trust in ANWB.

Rated 5 out of 5 stars

Anwb, don't leave home without it!

Anwb....really, if you are not a mechanic yourself, you really need to become a member!

They have helped me numerous times over the years and have always been satisfied with the service I've received!!

Excellent!

26 July 2026
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

Thank you so much for your review!

Rated 5 out of 5 stars

It was easy to report

It was easy to report, fast to come, and professional assistance

16 July 2026
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

That's the service we always strive to deliver, Jose! Thank you for sharing this with us.

Rated 5 out of 5 stars

Quick and efficient

I received excellent roadside assistance. My engine broke down. I tracked the status online, received all the status updates online and by SMS, and a representative called me in advance to let me know they would arrive in 10 minutes. I also called the helpline to clarify a few things, and they gave me some really good advice.
On top of that, the repair was done well, and I only paid for the part itself. It was very quick and efficient.

10 June 2026
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

Hello Andrey, we are very glad to hear that you are satisfied. Thank you for your review!

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