Anytime Doctor Reviews 

1,539
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and user-friendly experience, finding the website easy to navigate and the consultation process simple. Many appreciate the fast and efficient delivery, often receiving orders quickly, sometimes even the next day. The convenience and peace of mind from medical services and travel packs are also highly valued, saving time compared to traditional GP visits. However, some customers also noted issues with their orders, such as missing items or receiving incorrect products. A few experienced delivery problems, including orders not arriving or significant delays. Additionally, some reported difficulties with refunds for unsupplied items or order cancellations.

What people talk about most

Service

Customers had positive experiences with the service, consistently praising its efficiency, professionalism,... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast and speedy delivery, with... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers praising the speedy delivery of... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. #80 of 116 best companies in Online Pharmacy
  2. #10 of 12 best companies in General Practitioner
  3. #26 of 29 best companies in Home Care Service
  4. #25 of 37 best companies in Online Prescription Medication Vendor
  5. #79 of 108 best companies in Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(1,539)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

aaaa

quick and reliable

8 August 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Michael! We're pleased you found the service quick and reliable.

Rated 2 out of 5 stars

I ordered Erythromycin and received…

I ordered Erythromycin and received Amoxicillin, not good,

10 August 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your feedback, John. We're sorry to hear about your experience and will review this internally to ensure our high standards are maintained.

Rated 5 out of 5 stars

Travel Pack

Very good service will use again

3 August 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Keith! We're glad you were happy with the service and look forward to helping you again.

Rated 5 out of 5 stars

Very efficient service

Very efficient service, would highly recommend

8 August 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Steve! We're glad you found the service efficient and appreciate your recommendation.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, easy to use website and great customer service.

2 August 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Mickey! We're so pleased you found the website easy to use and the service brilliant.

Rated 5 out of 5 stars

First Time Ordering

Straight forward transaction. Simple but thorough instructions given every step of the way. Delivery prompt. Highly recommend.

1 August 2025
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Reply from Anytime Doctor

Thank you, Claire! We're delighted you found the process straightforward with clear instructions and prompt delivery. We really appreciate your recommendation!

Rated 5 out of 5 stars

Recent order

We site easy to navigate and we were able to order what we wanted

23 July 2025
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Reply from Anytime Doctor

Thank you, Richard! We're glad you found the website easy to use and could order what you needed. We really appreciate your second review!

Rated 5 out of 5 stars

I found thus an easy and responsive…

I found thus an easy and responsive service to use. Even when I madexa mistakecthey were quick to come back to me.

30 July 2025
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Reply from Anytime Doctor

Thank you! We're glad you found the service easy to use and that our team could quickly assist when needed.

Rated 5 out of 5 stars

Excellent service

Arrived on time all items as described were inside the first aid bag.

30 July 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Sarah! We're pleased everything arrived on time and the bag was complete as described.

Rated 5 out of 5 stars

Great service

Excellent service, no problems.

27 July 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you! We're delighted to hear everything went smoothly and you were happy with the service.

Rated 2 out of 5 stars

I've ordered this type of first aid kit…

I've ordered this type of first aid kit before (from a different supplier). I was shocked to receive a half empty bag - which was previously stuffed full from a different supplier. I won't be using this company again. I'm travelling to Alaska for 3 weeks and this kit has barely enough to last a few days if I or my team are injured. Disappointing.

18 July 2025
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Reply from Anytime Doctor

Thank you for your feedback. Packs were kept basic to allow add-ons, but we’re updating them to be more comprehensive. Please note they are prescribed for individual use after consultation. Wishing you safe travels in Alaska.

Rated 5 out of 5 stars

A great peace of mind

Easy consultation and a very fast delivery. Pack has plenty of room to add additional items and is well made

23 July 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Grant! We're pleased you found the consultation easy, delivery fast, and the pack practical and well made.

Rated 5 out of 5 stars

Very good value for money!

Very straight forward and business like, ticked all the boxes.. good value for money.

10 July 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Izabella! We're delighted you found the service straightforward, professional, and good value.

Rated 4 out of 5 stars

Quick delivery

Quick delivery, was a little disappointed with the medical kit, thought it was very overpriced for a handful of items but was good to be able to get an emergency pack of antibiotics.

2 July 2025
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Reply from Anytime Doctor

Thank you for your review. We’re glad delivery was quick and that the emergency antibiotics were useful. On pricing: our travel kits include a doctor’s assessment, private prescription, dispensing, next-day delivery and after-care, with no hidden fees. We’ll review the kit contents in light of your feedback—if there are items you’d like added or tailored, please let us know.

Rated 1 out of 5 stars

If you want to be ripped off, buy with anytime doctor...

Ordered medicines kit for travel to the salt flats in Bolivia, only to receive a ridiculously small and basic first aid kit (worth around 6 pounds) with no meds for the price GBP52.35 - never needed the first aid kit since I'm bringing my EMT bag, and placed the order only for the meds. Back and forth with the support team felt like they're trying to gaslight me into thinking that I ordered the first aid kit only without the meds (somehow they think I'd be stupid enough to buy a first aid kit for that price, even after showing them my actual EMT bag next to their little kit). If there was a -1 rating, I'd certainly give that.

8 July 2025
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Reply from Anytime Doctor

Thank you for your review, Sam. We are sorry you’re disappointed.

Anytime Doctor offers a fully regulated online service, and the travel pack can be customised with medicines based on individual need. During your order, no medications were selected — only the base travel first aid kit was added.

Our team has explained this and offered to waive additional fees if you'd like to complete a refill consultation to receive the medicines you intended to include.

We understand how frustrating travel prep can be, and we're here to help. If you'd like to resolve this matter directly, we welcome further contact.

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