Anytime Doctor Reviews 

1,537
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and user-friendly experience, finding the website easy to navigate and the consultation process simple. Many appreciate the fast and efficient delivery, often receiving orders quickly, sometimes even the next day. The convenience and peace of mind from medical services and travel packs are also highly valued, saving time compared to traditional GP visits. However, some customers also noted issues with their orders, such as missing items or receiving incorrect products. A few experienced delivery problems, including orders not arriving or significant delays. Additionally, some reported difficulties with refunds for unsupplied items or order cancellations.

What people talk about most

Service

Customers had positive experiences with the service, consistently praising its efficiency, professionalism,... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast and speedy delivery, with... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers praising the speedy delivery of... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. #79 of 115 best companies in Online Pharmacy
  2. #10 of 12 best companies in General Practitioner
  3. #26 of 29 best companies in Home Care Service
  4. #25 of 37 best companies in Online Prescription Medication Vendor
  5. #79 of 108 best companies in Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(1,537)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Broad range of products and quick service!

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential.
Easy payment and blindingly quick service I was fortunate to get my order the next day !! As quick or quicker than using my local GP and pharmacy... Delivered right to my door!! Brilliant!!
We do alot of traveling and after a few poor experiences, I never travel without my emergency medical pack !!
Anytime doctor services offered make my life alot easier and more enjoyable as I know there are there for me and my family ! Will use again .

23 October 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Mrs Westlake! We're so pleased the process was smooth, quick, and reassuring — it's great to hear the service supports you and your family on your travels. We truly appreciate your kind words and continued trust.

Rated 5 out of 5 stars

Swift and sure service

Swift and sure service, highly recommended.

20 October 2025
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Reply from Anytime Doctor

Thank you! We're delighted you found the service swift and reliable — we really appreciate the recommendation.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient service for a very reasonable price.

9 October 2025
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Reply from Anytime Doctor

Thank you, Phil! We're pleased you found the service fast, efficient, and good value.

Rated 2 out of 5 stars

Unfortunately my order was missing an…

Unfortunately my order was missing an item , I did email and message the doctor but no reply . I imagine it’s that you are waiting for stock for that item but there wasn’t a note in the delivery to advise me of such. You did take the full amount from my account too , perhaps substituting the missing antibiotic with five packets of Amoxicillin ( same value ) would work.
Kind regards
Dan Willard

3 October 2025
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Reply from Anytime Doctor

Thank you for your feedback, Daniel. We're sorry for the inconvenience — the pharmacy was unable to dispense Erythromycin, and a full refund was issued for that item. We appreciate your understanding and will review how we can better communicate such changes in future.

Rated 5 out of 5 stars

Quick delivery

Easy to complete forms, fast delivery. Pretty perfect service

24 September 2025
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Reply from Anytime Doctor

Thank you, Elliott! We're glad you found the forms easy and the delivery fast — great to hear the service was spot on.

Rated 5 out of 5 stars

Needed it quick

Needed it quick, delivered no fuss no hassle. Brilliant service.

30 September 2025
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Reply from Anytime Doctor

Thank you for your review! We're pleased everything arrived quickly and without any hassle — brilliant to hear.

Rated 5 out of 5 stars

Simple process - fast delivery

Simple procedure, fast approval and fast delivery - perfect travellers emergency med kit.

20 September 2025
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Reply from Anytime Doctor

Thank you! We're glad you found the process simple and the travel kit ideal for emergencies — great to hear it arrived quickly too.

Rated 5 out of 5 stars

Very informative

Very informative , professional , would use again , brilliant!

24 November 2024
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Reply from Anytime Doctor

Thank you, Jane! We're delighted you found the service informative and professional — we really appreciate your kind words.

Rated 5 out of 5 stars

Easy transaction

Easy transaction. I ordered the travel pack for my future trip abroad.

24 September 2025
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Reply from Anytime Doctor

Thank you for your review! We're glad you found the transaction easy and hope the Travel Pack gives you peace of mind for your upcoming trip.

Rated 5 out of 5 stars

Easy to use service

Easy to use service. Excellent speedy delivery. Thank you

10 September 2025
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Reply from Anytime Doctor

Thank you, Sarah! We're so pleased you found the service easy to use and the delivery speedy.

Rated 1 out of 5 stars

We did not receive the antibiotics and…

We did not receive the antibiotics and paid £52 for a medical kit wouldn't use the service again

10 September 2025
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Reply from Anytime Doctor

Thank you for your review, Tina. We're sorry for any confusion — antibiotics weren’t included as none were selected during the order process. We've been in touch via email to explain how to customise your pack, and we're happy to waive the refill service fee to help resolve this.

Rated 5 out of 5 stars

Excellent resource for people traveling…

Excellent resource for people traveling to underdeveloped countries … first aid kits are invaluable.
Quick, efficient service!

6 September 2025
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Reply from Anytime Doctor

Thank you, Arthur! We're delighted you found the travel kit invaluable and the service quick and efficient.

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service.
Delivered within 24 hours

4 September 2025
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Reply from Anytime Doctor

Thank you, Christina! We're glad you found the service quick and efficient, with delivery in 24 hours.

Rated 5 out of 5 stars

Easy online consultation and easy…

Easy online consultation and easy ordering with fast delivery would recommend. You will need ID to confirm identity but was a easy process. Pleased with service

2 September 2025
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Reply from Anytime Doctor

Thank you, Debbie! We're glad you found the process easy and are pleased with the service.

Rated 5 out of 5 stars

Travel bug

Quick, uncomplicated service, Thankyou

18 August 2025
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Reply from Anytime Doctor

Thank you, Alisa! We're glad you found the service quick and uncomplicated.

Rated 4 out of 5 stars

Prompt Service

The medical kit is expensive for what you receive however the ends justifies the means!

18 August 2025
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Reply from Anytime Doctor

Thank you, Connie! We appreciate your feedback and are glad you found the kit worthwhile for peace of mind.

Rated 5 out of 5 stars

aaaa

quick and reliable

8 August 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Michael! We're pleased you found the service quick and reliable.

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