Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he vis... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Darius was the most efficient installer, very professional and completed the project very neatly and quickly!!
An excellent result and a very friendly guy and we would thoroughly recommend!!
Thank you very much, Gavin

Reply from Appeal Shading
Charles an Tom arrived this morning to fit my new awning.
They were on time, friendly, very efficient, explained everything to me. A delight to have around.
Thanks boys for doing an amazing job.

Reply from Appeal Shading
Excellent fitter. Left the rooms immaculate and helped us with the app. Would definitely ask for Alan R again.

Reply from Appeal Shading
Very happy with the result. Can hardly see that the insect screens were fitted. The service from Alan Robinson who fitted the screens for us was excellent and we will certainly be back for more screens since Alan was great.

Reply from Appeal Shading
Matt and Andy were very professional and did an excellent job from the original survey through to the fitting. Lots of helpful advice.

Reply from Appeal Shading
Amazing. Paul C was wonderful, clean and tidy, explained all mechanics and charging. Highly recommended. Would always use Appeal Shading and would recommend to family and friends.

Reply from Appeal Shading
Excellent fitters…. Andy and Matt
Arrived promptly, worked efficiently and without disturbance or disruption.
Completed installation, explained mechanism and maintenance.
Site left completely cleared and clean.
Waste left neatly stored and secured.

Reply from Appeal Shading
Very good professional service with great communication and quality fitting. Matt and Andy communicated and demonstrated fully all we needed and went above and beyond to answer all our questions. Left the area tidier than they found it 👍

Reply from Appeal Shading
Initial fitting of the blind and awning was fine and we have been happy with the products. However now there is an issue we have had great problems with the customer service and complaints. We have had an awning fitted which has sunk into the exterior wall, we raised concerns at the time regarding the wall construction and reassured all would be suitable. A few years down the line and the awning is unsafe to use and causing exterior damage to the wall. The response time has been terrible and they have ignored emails and phone calls. Really disappointing customer service considering we were recommended by neighbours and ended up spending a lot on both interior and exterior products that have both unfortunately not stood up to time. Very frustrating not to communicate with the customer and certainly wouldn't recommend due to the abysmal aftercare.

Reply from Appeal Shading
My experience overall with the company has been very good, great workmanship by the manufacturing team and by Steve our fitter. A slight blip relating to delivery was swiftly rectified and the fitter Steve was excellent, he went over and above to ensure that the fitting went ahead without a hitch and for that we are extremely grateful to him. He explained what he was doing throughout and was very friendly but professional at all times. Our blinds look fantastic and very well made and the customer service and support staff were very helpful. Thank you all very much! I will be recommending to family and friends.

Reply from Appeal Shading
Dariusz who came to fit our blinds was excellent and very efficient.

Reply from Appeal Shading
An excellent job installing my lantern blinds Alan Robinson.
Am very pleased.

Reply from Appeal Shading
Darius was pleasant helpful and very professional

Reply from Appeal Shading

Reply from Appeal Shading
⭐️⭐️⭐️⭐️⭐️
Excellent service and a great installation by Paul C. The blinds look fantastic, and the installer was friendly, professional, and efficient. Very pleased with the result and would definitely recommend

Reply from Appeal Shading
Paul c did an excellent job clean and tidy . Would recommend company , great service,

Reply from Appeal Shading
Paul C did a fantastic job, very friendly and efficient, very satisfied and would highly recommend.

Reply from Appeal Shading
Extremely knowledgable very helpful polite and punctual. Great service.

Reply from Appeal Shading
The company was very prompt in response to our question, quickly sorted out the type of blind we needed. Set the whole process in motion.
We were dealt with politely, the fitter Ryan was quick and tidy in fitting the blind ,explaining how it worked, helped with an adjustment of a very good blind we bought from Appeal year ago.
Generally a good company to deal with

Reply from Appeal Shading
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.