Appeal Shading Reviews 

1,937
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficient service, often highlighting clear communication from initial contact through installation. Many people appreciate the meticulous workmanship, punctuality, and detailed explanations provided by the installation teams. Reviewers are highly satisfied with the product quality, describing blinds, screens, and awnings as robust, sturdy, and excellent, contributing to a smooth overall user experience. However, some customers also noted issues with after-sales service, describing it as unhelpful or non-existent when problems arose with faulty products. A few other people also felt that the product quality was inconsistent, with some blinds breaking down, tearing, or having design defects that affected their functionality.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as substantial, sturdy, and of... See more

User experience

Clients share positive opinions on user experience, with many describing the overall process as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he vis... See more

Company replied

Rated 5 out of 5 stars

We have had fly screens fitted and the whole experience has been excellent. Initial contact with sales who came out to look at what we wanted along with demonstration screens. Fitter survey to make su... See more

Company replied

Rated 5 out of 5 stars

Had an insect screen fitted by Alan R. Great service throughout from the whole team and a great product. Can also recommend their electric pergola/awning as recently had one fitted. Very substantial/s... See more

Company replied

Rated 5 out of 5 stars

Fantastic Company to do business with. Very helpful and informative staff on initial telephone contact followed up by excellent Paul C who surveyed the property and then carried out a brilliant instal... See more

Company replied


Company details

  1. Blinds shop
  2. Conservatory Specialist
  3. Window treatment store

Written by the company

Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,937)

371 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and setvice

Paul C did a great job installing our insect blinds. Good product - very discreet and good quality. Almost invisible when closed. The only negative is how long it took to wait for the blinds to be manufactured.

2 March 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We appreciate your patience with our manufacturing times and apologise for any inconvenience caused, this has been fed back to the relevant department. We're so pleased that Paul did a wonderful job and you are happy with your new projects, we'll be sure to let him know.

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

I would highly recommend Appeal Shading

Dariusz carried out the installation to a very high standard . Instructions for operating blinds were clear

All communication from Appeal Shading regarding appointments were
professional and courteous

26 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled that you've had an excellent experience with our team.

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Good product

Our fitter, Steve Crampton was excellent and the product is good. The ordering process was a nightmare

25 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback and kind comments about Stephen. We would like to investigate your comments about the ordering process. So that we can do this please email your name and order number to marketing@appealgroup.com Thanks, The Appeal Home Shading Team

Rated 5 out of 5 stars

Initially made contact with Ruth who…

Initially made contact with Ruth who was our contact for the design stage. She explained the whole process from fitting to payments. Ryan Marks was our surveyor and then came to fit. Again, all was explained and everything was very smooth. Ryan made sure we were happy with everything before he left. Really happy with the end product.

13 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review! We're so pleased you had a positive experience with us.

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Darius is excellent at his work and the…

Darius is excellent at his work and the blind he fitted is perfect. Darius is a lovely gentleman and very respectful.
I would highly recommend.

23 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled that you've had an excellent experience with our team, and that your new blind is exactly what you wanted!

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

From the survey to the installation…

From the survey to the installation Alan Robinson was professional, efficient and communicative. The quality of the electric automated blinds for the bi-fold doors is excellent, easy to operate. Thank you.

19 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled that you've had an excellent experience with Alan, and that your new blinds are what you wanted!

Rated 5 out of 5 stars

Good job Darius

Darius was always very professional and helpful when resolving the problems we faced to enable a satisfactory fit. The final result is very pleasing.

19 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review. We're thrilled you have had such a positive experience with our team. We'll be sure to pass on your feedback to Dariusz, Molly and all involved!

Rated 5 out of 5 stars

Smoothglide Blinds

Smoothglide Blinds: Having felt the benefits of Appeals honeycomb conservatory roof blinds that were fitted last year I have had Smoothglide honeycomb blinds installed on my bay window. I absolutely love them, high quality, they keep in the heat and give privacy too. Thanks to Rachel who listened to what I needed and explained the options clearly and to Dan who as before did a great job and left the lounge spotless when he finished fitting them.

18 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're glad Rachel, Dan and the team provided an excellent experience! We'll be sure to pass on your thanks.

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

After Sales at Burghfield

Reported an issue with battery not holding a charge for more than 2 weeks or so.
Issue was dealt with quickly by Desree and resolved on site expertly by Dariusz

...and Dariusz was also excellent with our 4 Dogs! :)

18 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled that you've had an excellent experience with our team.

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish. Communication from Appeal was great and installation was quicker than I anticipated. A Robinson did a very good job of installing our pinoleum blinds. He was very thorough and carefully explained how to use them/ maintenance requirements. They look stunning - we’re very pleased.

17 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're thrilled Alan provided another excellent service, we'll be sure to pass on your kind words!

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Dariusz our fitter was brilliant

Dariusz our fitter was brilliant. Excellent fitting, great attention to detail, very experienced and knowledgable. Really helpful and explained everything clearly. Really pleased with the results.

17 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're glad you've had a great installation experience. We appreciate your feedback and we'll be sure to pass this on to Dariusz!

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Appeal Blinds - Dariusz

The installer Dariusz was very communicative providing me with an accurate ETA before arriving. When at the property he was very polite and worked efficiently. He took time to explain what he was doing and demonstrated the remote control motor and was very professional all-round. I would highly recommend Dariusz to all other customers.

The product looks fantastic and I can already feel the difference it is making. Great company from the initial survey to install.

13 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're glad you've had a great installation experience and are happy with your new blinds! We appreciate your feedback and recommendation, we'll be sure to pass this on to Dariusz!

Kind regards,
Appeal Home Shading
(Ref: 153360)

Rated 5 out of 5 stars

Excellent support

Very helpful and patient customer support team and we couldn't have asked more from our fitter, Dariusz. He arrived at the agreed time, was very careful that everything fitted as it should, and that we understood how the new motors should work and be maintained.

11 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're so pleased that our team have provided excellent support and that Dariusz was able to provide a great service call.

Kind regards,
Appeal Home Shading
(Ref: 123695)

Rated 5 out of 5 stars

Ryan Mark's fitted blinds

Ryan Mark's fitted blinds today and did the job very well and was very accommodating.

11 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're glad Ryan provided a great installation experience for you, and you're pleased with your new blinds!

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Wonderfully discreet colour matched insect blinds.

The website provided enough details to indicate that the company could do colour matched insect blinds. The friendly sales representative explained the finer details of how they operate on windows and on the outside of the patio doors. He also gave us time to consider the bespoke quote. The friendly surveyor did well measuring up and later fitting the blinds efficiently. The quality is excellent and they are very discreet, we are happy and would recommend them.

11 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled that you've had an excellent experience with our team, and that your new insect screens are what you wanted!

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Paul coomber

Paul coomber
Most agreeable, professional and completed tasks with blind installation
And insect screen. Clean immaculate workmanship. This company is very lucky to have such a staff member.
Customer from wilds of Kent.
Orangery also had blinds installed by Appeal and Colin Equally efficient.
Great product.

11 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're glad you've had a great experience with both our installers and that you are pleased with your new insect screen! We'll be sure to pass on your kind words.

Kind regards,
Appeal Home Shading
(Ref: 152930)

Rated 5 out of 5 stars

Darius was thorough and very…

Darius was thorough and very professional
Did a great job
Highly recommend him
Marcia Gallagher

10 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled Dariusz provided a fantastic installation experience, we'll be sure to pass this on to him. We truly appreciate you recommendation!

Kind regards,
Appeal Home Shading
(Ref: 153356)

Rated 5 out of 5 stars

Appeal home shading

The whole process has been great from the initial design to the fitting. The fitter today, Ryan Marks, also did the survey. He is friendly and professional and worked quickly and tidied up at the end. He demonstrated how the fly screens worked. I am happy with it all.

9 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review! We're pleased that Ryan provided an excellent survey and installation for you, we'll be sure to pass on your kind words to him and the team!

Kind regards,
Appeal Home Shading
(Ref: 153113)

Rated 5 out of 5 stars

Pergola fitted by Charles with skill…

Pergola fitted by Charles with skill and with no fuss and delivers exactly what we were looking for.

5 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're happy Charles was able to provide a positive installation experience for you and that you're pleased with your new pergola! We appreciate your feedback.

Kind regards,
Appeal Home Shading
(Ref: 152740)

Rated 5 out of 5 stars

Dariusz made the whole experience seem…

Dariusz made the whole experience seem easy with his professionalism, and expertise. That said i would like to thank the whole Appeal team as always they go above and beyond

5 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're glad Dariusz and the team provided an excellent installation experience! We'll be sure to pass on your thanks.

Kind regards,
Appeal Home Shading
(Ref: 153315)

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