If you don't know this company, you really should. From the polite and helpful lady who arranged the appointment, to the amazing, and I mean, amazing technician who sorted every problem I had, abov... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brilliant service, no TV for owners of 38 apartments, after visiting site sent full details of the issue with the system and how it could be rectified, came in and rectified the issue, Graham is very... See more
Richard came on site to do 2 days worth of work on our ancient and rather dilapidated TV system. He was very professional and friendly and engaged with the Residents very respectfully. He went over an... See more
This was an installation of Sky in a communal old people’s building. The engineer, Graham was frankly a genius! Had both tvs set up at lightning speed and was very helpful and efficient. Arrive... See more
Company details
Written by the company
Applied Broadcast Systems specialises in installing and maintaining digital TV systems, door cameras and CCTV for domestic, communal and commercial properties across the UK.
Contact info
130 Ashford Road, Bearsted, ME14 4LX, Maidstone, United Kingdom
- 01622 734280
- solutions@applied-broadcast.co.uk
- www.applied-broadcast.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Installation of Sky Q equipment
There was some initial confusion between Sky and ABS about fixing a date for the appointment to install the equipment, as it was changed 3 or 4 times but eventually a date was agreed upon.
On the day before the day of the appointment, ABS rang me and said their engineer - Richard - was in the area and could come at 5pm that very day instead of the next day, as he was passing by on his way home - to which we readily agreed. Richard was brilliant. He was quick, efficient, very knowledgeable about the equipment and so helpful, making sure I knew how to use the equipment before he left. The whole exercise took just over half an hour. Finally, having mentioned to him that one of our neighbours also had a future Sky Q installation appointment coming up, he offered to do their installation there and then instead even though it would make him even later going home. Unfortunately, he could not locate their booking and the neighbour was out anyway so he went on his way home.
I would thoroughly recommend ABS and their engineer Richard for any Sky equipment issues but would ask Sky to look into their internal appointment procedures to avoid any confusion over dates in the future.
Richard was polite ,efficient
Richard was polite ,efficient, and very helpful . Excellent service
Great service from Richard yesterday…
Great service from Richard yesterday replacing the old aerial on the retirement flats that I manage. I've always found everyone I've dealt with at ABS to be polite and very good at explaining everything that they will be doing.
Richard arrived to connect my skyQ box
Richard arrived to connect my skyQ box, even though it was around 6:40pm because he was held up on another job. When i said i wasn't expecting anyone to show up at that time, he said there was no way he wasn't going to show up because he knew i had taken the afternoon off work. So for me he showed great dedication towards his job and his customers. Very professional and did a great job and answered all my questions.
The couple were so patient ,as we are…
The couple were so patient ,as we are both over 80. They took time to make sure we could work it all & then watched us do it.
We were very impressed with your…
We were very impressed with your engineers Richard and Carla today 30/04/24
They were efficient,respectful and friendly.
They had us re connected to sky promptly
Very good service today!
after having to wait 3 weeks
and then postponed for another day
Good company to deal with
Good company to deal with. Very helpful with fitting cctv and were happy to adjust cameras if necessary.
Had an issue with my broadband late one…
Had an issue with my broadband late one evening and sent an email to ABS. The next morning at 8.15 am , Graham phoned me back and talked me through the process of re-connecting. Graham was very helpful and within a couple of minutes it was "all systems go"
The two men that installed my sky TV…
The two men that installed my sky TV were first class at there job and very helpful and Helpful
I do not agree with the enforced yearly…
I do not agree with the enforced yearly payment of £ 120 in addition to the Sky monthly subscription. What does it cover? To me it is a form of blackmail. If every household in a building thar has Sky is forced to pay £120 this is totally wrong imo.
Excellent customer service from Graham at ABS
Graham came Tuesday morning, promptly at 8:30 as promised. He was a very polite and helpful engineer who set up our Sky Q box in no time. I would recommend the company to anyone, as he had worked there for a long time and he was very knowledgeable.
We just had our Sky hook up completed…
We just had our Sky hook up completed by Richard. Lovely guy who took care of everything for us. Great customer service from Richard and the Applied Broadcast team. We feel happy with the ongoing relationship that is now in place. Many thanks from Keswick Cumbria.
First class service
After he had encountered delays on his journey because of an accident that delayed traffic on thr M6 Richard rang me to sort out another time.
This was done and Richard arrived at the appointed time and the job was done quickly and efficiently.
Excellent service from him!
The ABS office were so helpful as I had…
The ABS office were so helpful as I had no TV when I moved in to my new apartment. The engineer arrived after a very long day and completed the installation and explained everything clearly. He even took time to sort my WIFI out too. Great company to deal with.
New Q box
I was kept informed by phone as to the time the engineer would arrive due to an accident on the M6. Clean tidy job. Nice friendly guy. Explained all the necessary information.
Graham and Len installed a TV…
Graham and Len installed a TV connection to the Guest Suite in the Estate that I manage. Great service, cleaned up afterwards and set up the TV.
The ladies answering the telephones at Applied Broadcast Systems are extremely helpful and friendly.
Martine Goulborn
When Joel came to the property he…
When Joel came to the property he introduced himself to us and carried out the work properly explaining to us as he went on and made sure we were happy before he left.
The engineer was very thorough and…
The engineer was very thorough and helpful.
Very helpful & Reliable
Very helpful engineer on site. Came to upgrade our amplifier system on our large Retirement development. It was very helpful to have the system explained.
Very professional & polite engineer.
We have used applied Broadcast systems for quite a few years & cannot fault them. Excellent service & value for what they charge.
They go above & beyond to help sort out any problems of issues with
TV/SKY
Thank you for your great service
Fitting of Sky Q
Joel arrived at the time given. Very professional and helpful. He explained how Sky Q worked and cleared up after himself. A very nice young man.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








