AquastoreXL Reviews 1,658

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

First time purchasing from the shop. I bought an Eheim water circulation pump and an aquarium vacuum. Was surprised at how quickly my order came. I think it arrived the next day (okay, we're only in B... See more

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Rated 5 out of 5 stars

Easy shopping experience even as a person not speaking dutch at all. Many safe payment options. The delivery was very fast and I got my products perfectly packaged. I will buy from this shop again for... See more

Rated 5 out of 5 stars

excellent service and good products I bought a couple bags of soil and the aqua store’s tool set, it arrived well packed, was shipped the day of (I placed my order before 16:00) and it is all of... See more

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4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 88% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good price. Great product.
I ordered live plants, 2 bags of sand and filter medium.

2 January 2021
Unprompted review
Rated 3 out of 5 stars

Very slow shipping

Very slow shipping - above 1 month... hard to reach customer service, didnt react on my email. In the end everything arrived in good state.

22 November 2020
Unprompted review
Rated 3 out of 5 stars

Delivery times are a lie, products are great

I ordered a tank that was not in stock. The page stated 1-2 days. However it took 2 Weeks (!) For it to arrive. Even worse was that the company has never contacted me personally to inform me on the delay. I had to contact support myself to find out where my order was. I have given them this feedback and they have never even sent me a reply. Just ignored my complaint. The website has at this time not changed the delivery timeframe and still states 1-2 days while they cannot actually deliver in 1-2 days.

The products were great and packaged well.

19 November 2020
Unprompted review
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