Visited the Richmond Centre store on 28/07/26 and was assisted by Megan. Literally the best customer service I have ever received. Megan was so patient and understanding, she helped with a nomination... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had the nicest experience today at argento abbey centre, was looking for a gift for a family friend, had time to look around the jewellery and then a very pleasant young lady approached to help.... See more
Recently we visited the Argento store in Castle street Belfast, we were greeted by a very friendly and extremely professional young lady called Miriam. She helped us with our purchase and made the pr... See more
Company replied
Arrived late although ordered in time. Failed to despatch early enough. Missed my daughters birthday. Customer service not sympathetic, would not refund postage paid, had very nasty emails from them,... See more
Company replied
Company details
About Argento
Written by the company
With over 30 years’ experience, Argento are jewellery experts! Our professional buying team source classic & contemporary pieces from around the world for our exclusive, home-grown brands.
We are proud to stock globally renowned jewellery & watch brands, including Pandora, Nomination, Vivienne Westwood, Olivia Burton, Swarovski, Kate Spade, Ted Baker & many more!
We aim to provide jewellery for all occasions, at affordable prices that allow you to treat yourself or a loved one. Get ready to discover a whole world of jewellery & watches to fill your jewellery box with joy!
Our expert engraving team also personalise selected items on our website, making your gift even more special. Visit our website to discover more.
Contact info
4a Connsbrook Avenue, BT4 1JT, Belfast, United Kingdom
- +44 (0) 2890 473 483
- customerservices@argento.com
- www.argento.com
4.4
Excellent
44k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and I was able to get the…
Fast delivery and I was able to get the product on Argento and not available on Pandora site ! Very pleased with shipping time and price!
30 May 2025
Reply from Argento
Hello, we're happy to hear that you received your product quickly and appreciate that we had what you were looking for. Thank you for your positive feedback regarding our shipping time and prices! Have a nice day. ARGENTO
Going away gift for my son from other…
Going away gift for my son from other son. Black beaded “bracelet “. Ordered late one night and came 2 days later. Live, love it as did he. I love their black jewellery also. Thankyou
12 June 2025
Reply from Argento
Hello, we're happy to hear that the black beaded bracelet arrived quickly and was a perfect going away gift! We appreciate you sharing your positive experience. Thank you! Have a nice day. ARGENTO
Delighted with my order such good quality and choices
Very quick and fast delivery and great choices and prices
12 June 2025
Reply from Argento
Hello, we're happy to hear that you had a positive experience with our delivery speed, selection, and prices. We appreciate your business. Have a nice day. ARGENTO
I love my angel dog nomination charm
I love my angel dog nomination charm, order was dealt with very quickly and received charm very quickly
12 June 2025
Reply from Argento
Hello, we appreciate you taking the time to leave us this great feedback. We're so glad to hear that you love your angel dog nomination charm and that your order was dealt with quickly! Have a nice day. ARGENTO
Ordered a few personalised nomination…
Ordered a few personalised nomination charms. Felt like a very personal service as was contacted with advice as to placing and embellishment to result in the best outcome. Would use again and recommend.
10 June 2025
Reply from Argento
Hello, we're happy to hear that you felt our service was personal! It's great to know our advice helped create the best outcome for your nomination charms. We appreciate your recommendation and hope to assist you again in the future. Have a nice day. ARGENTO
The girls are always very helpful and…
The girls are always very helpful and take time to help as much as possible I love going into this shop and have bought quite a lot and have been very pleased with everything I’ve bought….
12 June 2025
Reply from Argento
Hello, we're happy to hear that the team is very helpful and takes the time to assist you. We're glad you enjoy visiting our shop and are pleased with your purchases. Thank you for your positive feedback! Have a nice day. ARGENTO
Losted parcels
Order on 11th June order sent to delivery company on 12th June my order is still with the delivery company an this is the 19th June because they have losted parcels my order is needed for 20th June not happy with the service of your 3rd party delivery company
12 June 2025
Reply from Argento
Hello and thanks for for your feedback. We are sorry this has not arrived with you, please get in touch with customerservices@argento.com who will be happy to contact the delivery company to try and resolve this. Apologies again. Have a nice day. ARGENTO
i have waited 11days for this to be…
i have waited 11days for this to be delivered and it has still not arrived. this was a special gift for my daughters birthday on tuesday and i am very disappointed with the service
10 June 2025
Reply from Argento
Hello, thanks for your feedback. We are sorry to hear that your daughter's birthday gift was delayed. We know how important special occasions are, and we regret that we did not meet your expectations. I can see that this has now been delivered. Apologies again. Have a nice day. ARGENTO
Reply from Argento
Hello, we appreciate your positive feedback and are happy you received your order quickly and as expected. Have a nice day. ARGENTO
Argento Store Belfast.
Recently we visited the Argento store in Castle street Belfast, we were greeted by a very friendly and extremely professional young lady called Miriam. She helped us with our purchase and made the process so enjoyable. She was kind, patient ( as minds were changed a few times before choosing ) and was so lovely. We would like to recommend this store for its welcoming surroundings its friendly atmosphere and to Miriam, you were so amazing to us. The world needs more like you. Thank you. ❤️
31 May 2025
Unprompted review
Reply from Argento
Hello, we're happy to hear that you enjoyed your visit to our Belfast store. It's wonderful to know that our team member made your purchase so enjoyable with their kindness and patience. We appreciate your recommendation and thank you for your amazing feedback, we will pass this on and are sure this will make Miriam's day. Have a nice day. ARGENTO
Excellent service!
11 June 2025
Reply from Argento
Hello and thanks for your feedback, we are pleased that you are happy with the service received. Have a nice day. ARGENTO
Beautiful present
Arrived earlier than expected and just in time for the granddaughters birthday kept informed at every stage of delivery
28 May 2025
Reply from Argento
Hello, we're happy to hear that the item arrived promptly for your granddaughter's birthday and hope she had a lovely day. We appreciate your positive feedback regarding our delivery updates. Thank you! Have a nice day. ARGENTO
Reply from Argento
Hello, we're delighted you found our service speedy and the product great! Thank you for your positive feedback; we appreciate it greatly. Have a nice day. ARGENTO
My order was placed 7 of June and it…
My order was placed 7 of June and it has still not arrived, package tracker disabled contacted the company, who got back to me, but not happy as they should known without me contacting them first, that there was a problem ….If l could have given no Stars l would have
9 June 2025
Reply from Argento
Hello, we regret to hear that your order, placed on June 7th was delayed with our delivery partner. We apologize that you had to contact us first regarding this issue. We appreciate your feedback and will look into how we can improve our processes. I can see that this has now been delivered. Have a nice day. ARGENTO
Still no delivery for special birthday…
Still no delivery for special birthday presant. Still no outcome😡😡😡
9 June 2025
Reply from Argento
Hello, thanks for your feedback and apologies for the issue with your delivery and for any disappointment that the delay with our delivery partner caused. I can see this has now been delivered. Apologies again. Have a nice day. ARGENTO
Reply from Argento
Hello, we're glad you had a great online experience and that your items are perfect! We appreciate your feedback. Have a nice day. ARGENTO
Have yet to receive items
Have items failed to arrive issue with Evri not argento yet to receive items . Argento are issuing refund , quick response, only 4 stars as disappointed items were never received but not argentos fault
10 June 2025
Reply from Argento
Hello and thanks for your review. Apologies for the issue with your delivery, we are currently investigating this with our delivery partner. I can see that you have been in touch with our customer services team who resolved this for you earlier this morning. Sorry again for any upset or disappointment caused. Have a nice day. ARGENTO
Excellent customer service
Excellent customer service. I was contacted to confirm engraving before they went ahead with what I wanted as it wouldn't have fitted. I then received my charm a couple of days later. It's perfect! Highly recommend Argento!
10 June 2025
Reply from Argento
Hello, we're happy to hear that you received excellent customer service! We appreciate you highlighting our team's proactive communication regarding your engraving and the quick delivery of your charm. Thank you for recommending us! Have a nice day. ARGENTO
Goods sent on time and well…
Goods sent on time and well packaged,very pleased will order again from this supplier
27 May 2025
Reply from Argento
Hello, we're happy the goods were sent on time. We're very pleased you're satisfied and will order again. Thank you for your positive feedback! Have a nice day. ARGENTO
Ordered personalised charm for my…
Ordered personalised charm for my daughter. It was beautiful & delivery didn’t take long
10 June 2025
Reply from Argento
Hello, we're happy to hear that the personalized charm for your daughter was beautiful! We're also glad the delivery was prompt. Thank you for your positive feedback; we appreciate it. Have a nice day. ARGENTO
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.