Stay away from Fill it ins . Mahjong are is easier than I thought it would be . Dimensions Mahjong is easier than regular Mahjong ( dimensions make it sound harder while it’s easier) . Warning with s... See more
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Arkadium is a company that specializes in creating engaging, high-quality casual games. Founded in 2001, Arkadium focuses on developing games that are both fun and mentally stimulating, catering to a wide range of players. The company is known for its web and mobile games, many of which are popular in digital publications and are designed to be accessible and enjoyable for players of all ages. Arkadium’s mission is to create games that bring joy and enrich people’s lives through play.
West 25th Street 40, 10010, New York, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 2 weeks
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Arkadium support team reached out to me several times when I had an issue with a game. Timely responses when I submitted information.

Reply from Arkadium
If you like playing games that keep your mind active, this site is Paradise! Crosswords, word games, Sudoku - a whole array of fun! I could spend all day here (and, sadly, I have!). Highly recommend Arkadium.

Reply from Arkadium
Excellent service. Problem was promptly identified and resolved . Explanation of the problem was proved and further assistance encouraged if the problem returns.

Reply from Arkadium
I had a problem, I contacted
Arkadium, and they provided me
a fix and all was well

Reply from Arkadium
They were quick to reply and genuinely interested in my comment.

Reply from Arkadium
Arkadium has always been responsive when I’ve run into a problem playing one of their games. I’ve had health problems during the time of this last issue, so I haven’t been able to be fully invested in the process of helping them find a bug. I don’t know how much it exists anymore because I haven’t been able to play as often, but I’ve found that, unlike a lot of providers of services, the people at Arkadium respond promptly and stay with an issue until they’ve got it resolved. That’s fantastic.

Reply from Arkadium
Everything is working wonderfully well now!!! Even faster than before as well! Thank your IT/support for such a quick response and resolution within 24 hrs!! I must give praise to your team! Other game sites do not communicate at all nor do they respond as timely as you did! I am so pleased to be able to play the Arkadium games, so challenging and are very fun!! I have played the games for quite awhile and never had a problem before, so Kudos to your team!!

Reply from Arkadium
Great and positive reaction to my query. Very impressed.

Reply from Arkadium
I'm retired, I spend plenty of time playing games on Arkadium. I really like their wordle-equivalent Hurdle. I also like the scrabble game and a few others.
Occasionally, I've had problems with the site and their customer support has been very helpful and responsive.
It is inexpensive to subscribe for no ads and well worth it.

Reply from Arkadium
Arkadium support staff is fast, efficient and gets the job done. Best responses I have ever gotten from a game app. Love them

Reply from Arkadium
As a Wordle addict, I was thrilled to find the Hurdle game brought to you by Arkadium. Recently though I was having a problem accessing the game through their website. I sent a message to the developer, totally expecting to be ignored which has been my experience with other developers. However I received a fantastic and quick response and by discussing what I was experiencing and what I was doing, they gave me a quick fix and then followed up a day or two later saying that they had made changes that fixed the original problem. Great customer service does exist!

Reply from Arkadium
A road I I'm techs always respond promptly and get to.the crux of the issue.

Reply from Arkadium
I was stuck on a very hard level for the longest time. I already used up all my boosts so I couldn't do anything to help me pass it. When I reached out to the team they responded right away. They suggested I watch some ads to earn coins. The problem was I did not have the ad icon. I sent them some screenshots and they did something to help me pass the level. They will continue to look into why I'm missing the icon for ads.

Reply from Arkadium
Arkadium staff always act fast to help with any difficulties I've had with the site. Greatly appreciate how kind, polite and helpful they have been. Olga was the latest person to assist. Makes playing the crossword puzzle a relaxing part of the day.
Thanks to everyone at Arkadium for a great way to start the day.

Reply from Arkadium
I was surprised with the level of support I got from Arkadium when I reached out for help. They quickly replied to me and even sent me another email when I hadn't responded in a few days. Despite my obvious lack of tech skills, the person/people helping me were very patient and ultimately got me the answer I was looking for.

Reply from Arkadium
Rodrigo stuck right with me from start to finish to get me back on track, so I can enjoy doing my crossword puzzles each evening.

Reply from Arkadium
Responses are always timely and always polite.

Reply from Arkadium
Ive bought 5000 gems from them, but they didn't deliver any money! I've tried contacting support, but they don't answer. This company scammed me.

Reply from Arkadium
Arkadium has the best games. A huge variety to choose from & the support team has been there to answer my questions quickly. They really listen, not just a bot answer. Large gaming boards, ease of maneuvering around the site. What more could you ask for.

Reply from Arkadium
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