Armishaws Removals & Storage Reviews 1,313

Moved from London to Taunton. All started off as a good solution, but fell down on communications as to what was happening on the day. When the move happened it was rush, rush, rush both packing and unloading.
Unfortunately we had an Antique table £1000 which was destroyed in the move. Unfortunately their insurance company were unwilling to consider the value apart from their view. I cannot recommend Armishaws, and would not use them again

Paul & Luke were fantastic on the day of packing up and on our completion date.both worked very hard and were happy and willing to place things where we wanted them.
We highly recommend these 2 hard working men.
They are a credit to your company.

Neil visited and was very professional/friendly on providing the competitive quote in a timely manner, felt very secure in asking Armishaws to be our chosen removal company. Provided plenty of boxes to assist our packing.
On the morning of the 21st November the removal team arrived at about 8.30am in awful weather, snow and very cold.
Ben, Raphael and Luke were absolutely brilliant. Professional, helpful although also up for a joke and laugh. Just what you need when the stress levels were a bit high.
The team were very quick to load up, asking questions where necessary but also making their own excellent decisions.
The whole moving experience was made much easier by having such a great team. I cannot recommend this company highly enough.
Thankyou very very much. Please pass on my thanks to the team.
Chris Sweet

Stress-free removal from start to finish. Quotation process dealt with effectively and efficiently by Neil, Ruth in office was friendly and responsive to our queries, and removal team of Ben and Sam provided great service and dealt excellently with everything on the day. Nothing was too much trouble.

Paul and Luke were fantastic from the start. Great communication about their arrival and timings over the two days. The guys were really efficient and considerate throughout our move and went above and beyond to ensure we were sorted. We are a military family with a toddler and a 2 week old baby and they really helped us out during a stressful time.
Thank you both so much!

From the very first contact when a friendly member of the team arrived to survey the job & give us a quote we were impressed. He was thorough & knowledgeable & answered all our questions fully without in any way pushing for the job.
Contact with the office staff via email & telephone as we negotiated the tricky business of ever changing exchange & completion dates was always handled in a friendly & helpful manner. They were totally flexible & unfazed by our constantly changing move dates & always willing to support us & work with us at what was a stressful time. Their price was very fair & ultimately represented very good value for money for the excellent service we received.
The team who arrived on the actual moving day were an outstanding trio of young men. They worked tirelessly through a long & physically challenging day, packing & wrapping every single one of our belongings with care & professionalism. The amazing good grace, cheerful, happy demeanour, banter, sense of humour & sheer stamina shown by the team of Ben, Sam & Raph was awesome & we hope they get the recognition they deserve within the company.
On the day we moved in we were served by an equally impressive duo of Darin & Coleair. They had started the job at 5am, driven the lorry North for 6hours, waited around for completion & were still friendly, courteous & full of energy for the job ahead. In difficult conditions parked outside on a busy road with traffic streaming past they hauled all our belongings up the sloping drive & up two or three floors. Again they showed total professionalism, care & concern for our stuff & for us as customers. They worked tirelessly but still always with a smile & a joke. They were outstanding in their attention to detail & in ensuring the highest standard of customer care. They are both an asset to the company & we cannot recommend the whole team at Armishaws highly enough. From start to finish they made the whole moving experience a painless & even pleasant experience! We would never use anyone else.

Paul and Luke were fantastic. They packed the house up in less than two hours before moving everything 100s of miles and unloading it the same day. Extremely friendly and professional service throughout. I would highly recommend Armishaws for your removal needs.

Mike & Taylor packed our 4 bed house in 4 hours, brilliant. We then had a load of hassle the following day with completion down to my buyers solicitors but eventually got into new house at 4pm, with the help of Martin, the 2 lorries were unpacked, correct location for furniture and boxes in all rooms by 5.30!! Excellent service and so professional, highly recommend 👏.
Taylor

Excellent service. Darin, Cole and Rory were all very helpful and accomplished the removal and delivery in a very careful and professional manner.

The team of removers, lead by Darrin were helpful, polite and considerate of both us and our neighbours. They were also efficient and very hardworking. Themed involved were:
Darin, Coleair, Connor, Andy, Gary, Alex and Karen.
The move started on 11 November and finished on 13 November 2024.

A fast and efficient removal day! Many thanks to Paul, Craig & Gary for all their help and advice - always asking questions so they were sorting & packing everything as we wanted. All furniture handled with much care and attention - thank you 😊

Just to update on my review of 8th October. I have still had no satisfaction from Armishaws. Their idea of "reaching a settlement" is to refuse to offer any more than has already been offered. I am told that the evidence I provided of the value of damaged and lost items was unacceptable and it was suggested by their legal department that I use evidence from Facebook Marketplace which in my opinion is no more reliable that the evidence I provided. Furthermore they refuse to consider any form of compensation for the bad service we received despite having admitted that there were faults and having admitted that two members of staff were sacked in consequence. I say again, steer clear of them.
If they had made any attempt to behave more reasonably in the situation I would not feel forced to warn others of their attitude and business practice in this case. They say I have been aggressive, is it any wonder when they have been so obtuse.
I doubt they will like this review any more than my last one.

Excellent service provided by the lads, Mike and Taylor quick and cheerful would highly recommend the company,cheers

We moved one house and put the contents of another house in storage over two days. Toby, Sam, Ben, Aiden, Harry and Rascal were friendly, and made the whole experience stress free. Would recommend Armishaws for their care and attention.

Darin and Rohan, our removal team from the Salisbury Depot were excellent. Very efficient and organised and made our move happen smoothly and without added stress.

Paul & Luke were superb on our house removal. Professional fast & trustworthy. These chaps are highly recommended. A+

We have used Armishaws over a three day period for our move.

We have to say that Craig and Kaden were faultless throughout, despite various challenges and tight time lines they were diligent, professional at all times.

They worked hard to achieve the goal, kept a smile on their faces and were a pleasure to deal with. They are a shining example of what customer service should be and Armishaws should be proud of having men like this working for them.

We cannot say a bad word about them.

Thank you for all your hard work and making our move go as smoothly as it could’ve have done. All the best Craig and Kaden.

Regards

Craig Leah Rory and Foxy

Having not moved for 14 years, we were nervous about moving a family household. Armishaws were fantastic from start to finish.
The crew arrived early and immediately were friendly, efficient and professional. Sam, Aiden and Toby were a great team who dealt with some vintage and awkward furniture smoothly and communicated well throughout. Definitely helped take the stress out of moving, and we felt confident our property was in good hands. Would definitely use again, and happy to recommend.

Armishaws stepped in when our original removal company could not supply us on our date when it had changed, Armishaws were brilliant with their phone support, surveyor and then on the day with the removal team. An extremely professional and friendly team of Craig, Martin and Alac, they kept us calm on such a stressful and busy day and were so efficient and careful with all our belongings, many thanks to the whole team.

A massive thank you to everyone at Armishaws, the move went really well and everyone we dealt with at your business gave fantastic customer service.

From our exchange being delayed making me fret, you guys made me feel like it was all going to be fine right the way through and it really really helped the process.

Craig was great when he quoted and got the amount of time it would all take spot on which meant it could all run smoothly over the move. The guys in accounts and transport for both ensuring it was booked and sorted and reassuring me was also greatly appreciated.

The guys on the day I could not speak more highly of, each and every one of them was a pleasure, they work so hard and are so organised! They ensured it ran like clockwork and they were 100% reliable, nothing was any trouble at all. They really were an absolute pleasure and I am so impressed with your company as a whole.

I would recommend you guys to everyone!

Thank you again, we had a difficult time leading up to the move so for this to have gone as smoothly as it did we were just very happy and grateful.