I appreciated that A) excess waiver purchased in advance truly meant no payment on site; B) the car was exactly the brand and make we had agreed in advance with very limited mileage, almost brand new... See more
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Review summary
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What people talk about most
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First time hiring a car and i will definitely be returning, the service from Gary when we picked up the car to returning it with Marion was first class. The car we received was immaculate and a joy to... See more
Company replied
Followed the reviews online and booked here. Booking was easy and transparent, no hidden costs. At the airport, calling the shuttlebus was easy with the provided telephone number, nice and helpfull s... See more
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Flawless, from our first contact at Edinburgh airport to dropping off at Aberdeen... Absolute breeze to deal with. Would highly recommend and use again in the future. The staff made whole experience e... See more
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Company details
- #2 of 24 best companies in Car rental company
Written by the company
Hassle-free car and van hire in over 35 cities and airports throughout Scotland and England. Check our website for exclusive offers and more services.
Arnold Clark Car & Van Rental
Written by the company
- About us
- Arnold Clark Car & Van Rental is part of the Arnold Clark Group – Europe’s largest independent car retailer. Established in 1963 with just 12 cars, we now have 37 branches across the UK and a nationwide fleet of over 55,000 vehicles. We provide expert vehicle hire and unique rental solutions to customers all over the world.
- We care
- At Arnold Clark Car & Van Rental, your opinion matters to us and we always welcome your feedback. We’re continuously seeking new ways to improve the way we do business and your feedback can help us do that. Tell us what you think of our service on Trustpilot; what you loved and what we could do better.
- Car and van hire
- With 37 rental branches across the UK, including all major airports, our unrivalled range of vehicles includes cars, vans, people carriers, automatics and 4x4s. All of our rental vehicles are under a year old and our competitive prices come with comprehensive insurance as standard.
- One-way hire
- Simply looking for a vehicle to get you from A to B? We offer one-way vehicle hire to and from any of our branches. This flexible approach to rental is perfect for those moving house or just using a different transport solution to get home.
- Corporate rental
- Our corporate rental clients range from Premier League football teams to Hollywood film studios. With competitive rates and tailored fleet solutions, we offer bespoke business packages that cater to all rental requirements.
- Dual control hire
- From only £18 per hour, our dual control hire is the perfect way to get more driving experience. The cars come with two sets of controls, allowing for an experienced driver to keep learners safe on the roads.
Contact info
Kerse Road, FK7 7RU, Stirling, United Kingdom
- 0141 849 7170
- rental.reservations@arnoldclark.com
- www.arnoldclarkrental.com
4.9
Excellent
33k reviews
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Our best car rental experience ever!
5 August 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for such an amazing review! We're absolutely delighted to hear that this was your best car rental experience ever. Providing excellent vehicles and outstanding customer service is what we strive for, so it's wonderful to know we exceeded your expectations. We truly appreciate your support and look forward to welcoming you back for another great experience in the future.
Laura
Arnold Clark Car & Van Rental
Competitive price and excellent service…
Competitive price and excellent service on pick up and return
5 August 2026
Reply from Arnold Clark Car & Van Rental
Hello Derek,
Thank you for your fantastic feedback. We're pleased to hear that you found our prices competitive and that you received excellent service both at vehicle collection and return. Providing a smooth and hassle-free experience from start to finish is what we strive for. We truly appreciate your review and look forward to welcoming you back again soon.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your great review! We're delighted to hear that you found our team helpful and that your experience hiring one of our dual control vehicles was a positive one. We appreciate your feedback and are pleased we could support you. We look forward to helping you again in the future.
Laura
Arnold Clark Car & Van Rental
Patient staff
Patient staff: Lloyd at the Edinburgh Seafield garage was gracious, patient and incredibly helpful when I hadn't brought all the required documentation for the car hire. My fault entirely and he could not have been kinder
28 July 2026
Unprompted review
Reply from Arnold Clark Car & Van Rental
Hello Alison,
Thank you for your wonderful feedback. We're delighted to hear about your experience at our Edinburgh Seafield branch. We understand that situations like this can be stressful, and it's great to know that Lloyd's patience, kindness, and willingness to help made a positive difference. We'll be sure to pass on your kind words to him. Thank you for choosing us, and we look forward to assisting you again in the future.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Guido,
Thank you for your kind feedback. We're thrilled to hear that you found our staff friendly, our vehicles excellent, and our service to your satisfaction. Your recommendation means a great deal to us, and we're delighted we could provide a positive rental experience. We look forward to welcoming you back again soon.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Ross,
Thank you for your fantastic feedback. We're delighted to hear that you found us to be great value and that our team made a positive impression. It's especially rewarding to know that you feel we stand out from others in the area. We truly appreciate your support and look forward to welcoming you back again soon.
Laura
Arnold Clark Car & Van Rental
Highly recommended
They have good dual control cars for learning and its a cheaper option for practicing and prepare for your practical exam
4 August 2026
Reply from Arnold Clark Car & Van Rental
Hello Raheel,
Thank you for your great review. We're pleased to hear that you found our dual control vehicles helpful for learning and practising ahead of your practical driving test. It's fantastic to know that our affordable rental option has supported your preparation. We wish you the very best with your driving journey and hope to assist you again in the future.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Castro,
Thank you for your wonderful feedback. We're delighted to hear that our staff were courteous and that you were pleased with the cleanliness and quality of your vehicle. Providing excellent service and well-presented vehicles is something we take great pride in, so it's fantastic to know we met your expectations. We look forward to welcoming you back again soon.
Laura
Arnold Clark Car & Van Rental
Amazing people
Great staff I’ve used the Manchester branch so many times and every time they’ve been great can’t speak highly enough of them all of them are great always help whenever it’s needed
3 August 2026
Unprompted review
Reply from Arnold Clark Car & Van Rental
Hello Connor,
Thank you so much for your kind words and continued loyalty to our Manchester branch. We're delighted to hear that you've had such consistently positive experiences with the team. Your feedback means a great deal to us, and it's wonderful to know that our colleagues have been able to help whenever needed. We truly appreciate your support and look forward to assisting you again in the future.
Laura
Arnold Clark Car & Van Rental
The staff at the garage were so helpful…
The staff at the garage were so helpful and friendly. Our car was upgraded which was a lovely surprize. Our member of staff was very knowledgeable and took time to explain the workings of the car.
28 July 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your fantastic review!
We're delighted to hear that our team were so helpful and friendly, and that the complimentary upgrade was a lovely surprise. It's especially wonderful to know that our staff member took the time to explain the car's features and ensure you felt comfortable and confident before setting off.
We really appreciate your kind feedback and are pleased we could help make your rental experience even more enjoyable. Thank you for choosing us, and we look forward to welcoming you back again soon!
Laura
Arnold Clark Car & Van Rental
A very easy and relaxed experience
A very easy and relaxed experience, with excellent service. You were kind and professional, and we highly recommend you! Thank you.
1 August 2026
Reply from Arnold Clark Car & Van Rental
Hello Peter,
Thank you for your wonderful review!
We're delighted to hear that you found the experience easy and relaxed, and that our team provided excellent service. Your kind words about our professionalism and friendliness mean a great deal to us.
Thank you also for your recommendation. We truly appreciate your support and look forward to welcoming you back again in the future.
Laura
Arnold Clark Car & Van Rental
Great great great
4 August 2026
Reply from Arnold Clark Car & Van Rental
Hi Peter,
Thank you for your review! We're thrilled to hear that you had such a great experience with us. We really appreciate your feedback and look forward to welcoming you back again soon.
Laura
Arnold Clark Car & Van Rental
not really good at these things was…
not really good at these things was very happy with everything that your staff done for me thanks again
4 August 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your kind review! We really appreciate you taking the time to share your feedback. We're delighted to hear that you were happy with everything our staff did for you and that they helped make your experience a positive one.
Your thanks mean a lot to the team, and we'll be sure to pass on your comments. Thank you again for choosing us, and we look forward to welcoming you back in the future!
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your lovely review! We're delighted to hear that you found the team so helpful, and we'll be sure to pass your special mention on to Emma. Recognition like this means a lot to our staff, and we're sure she'll be thrilled to know she made such a positive impact on your experience.
Thank you for taking the time to share your feedback, and we look forward to welcoming you back again soon!
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Edmund,
Thank you for your wonderful review! We're delighted to hear that you found our service friendly, fast, and reliable. Providing a smooth and hassle-free experience for our customers is always our goal, so it's fantastic to know we delivered that for you.
We especially appreciate your kind comments and recommendation. Thank you for choosing us, and we look forward to welcoming you back again soon!
Laura
Arnold Clark Car & Van Rental
Great bunch of guy's at Kirkcaldy
Nice bunch of guy's at Kirkcaldy. Definitely recommend as their prices are usually way better than Budget, Alamo etc.
4 August 2026
Reply from Arnold Clark Car & Van Rental
Hi Alexander,
Thank you for your fantastic review! We're delighted to hear that the team in Kirkcaldy made such a positive impression. Providing friendly, helpful service alongside great value is what we strive for, so it's wonderful to know you would recommend us.
We really appreciate your kind comments about our pricing and service. Thank you for choosing us, and we look forward to welcoming you back to Kirkcaldy again soon!
Laura
Arnold Clark Car & Van Rental
An all round pleasant experience
An all round pleasant experience, helpful staff and good value
4 August 2026
Reply from Arnold Clark Car & Van Rental
Hello John,
Thank you for your lovely review! We're delighted to hear that you had an all-round pleasant experience with us. It's great to know that our team were helpful and that you found our service to be good value.
We really appreciate you taking the time to share your feedback and hope to welcome you back again soon for another excellent rental experience.
Laura
Arnold Clark Car & Van Rental
Highly recommend
Have been hiring cars from the Aberdeen branch for the past 20 years when I holiday in Scotland. The whole process from booking to giving the car back is efficient and always priced competitively.
3 August 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your wonderful review and for choosing our Aberdeen branch for your car hire needs over the past 20 years!
We're delighted to hear that you've consistently found the entire process, from booking through to vehicle return, efficient and competitively priced. Building long-term relationships with customers like you means a great deal to us, and it's fantastic to know we've been a trusted part of your holidays in Scotland for so many years.
Thank you for your continued loyalty and support. We look forward to welcoming you back to Aberdeen and helping with many more enjoyable trips in the years ahead!
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Dominik,
Thank you for your review! We're pleased to hear that you think we're a good company. We really appreciate you taking the time to share your feedback, and we're glad we could provide you with a positive experience. We look forward to serving you again in the future.
Laura
Arnold Clark Car & Van Rental
Super friendly
Super friendly, helpful and efficient staff.
Car immaculate, fuel efficiency and easy to drive. Highly recommend
31 July 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your fantastic review! We're thrilled to hear that you found our team super friendly, helpful, and efficient. It's also great to know that the car was immaculate, easy to drive, and fuel-efficient throughout your rental.
We really appreciate your recommendation and your kind comments about both our staff and vehicles. Thank you for choosing us, and we look forward to welcoming you back for another excellent experience soon!
Laura
Arnold Clark Car & Van Rental
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