We had an issue that was entirely on our side, and Homa and the Supervisor in Manchester were incredibly kind and helpful. We are truly grateful for everything they did for us. This will remain o... See more
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Flawless, from our first contact at Edinburgh airport to dropping off at Aberdeen... Absolute breeze to deal with. Would highly recommend and use again in the future. The staff made whole experience e... See more
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Followed the reviews online and booked here. Booking was easy and transparent, no hidden costs. At the airport, calling the shuttlebus was easy with the provided telephone number, nice and helpfull s... See more
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The booking process was straightforward and clear, and the insurance excess waiver gave me peace of mind. The staff were extremely helpful and friendly at both pickup and return, as were the customer... See more
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Company details
- #2 of 24 best companies in Car rental company
Written by the company
Hassle-free car and van hire in over 35 cities and airports throughout Scotland and England. Check our website for exclusive offers and more services.
Arnold Clark Car & Van Rental
Written by the company
- About us
- Arnold Clark Car & Van Rental is part of the Arnold Clark Group – Europe’s largest independent car retailer. Established in 1963 with just 12 cars, we now have 37 branches across the UK and a nationwide fleet of over 55,000 vehicles. We provide expert vehicle hire and unique rental solutions to customers all over the world.
- We care
- At Arnold Clark Car & Van Rental, your opinion matters to us and we always welcome your feedback. We’re continuously seeking new ways to improve the way we do business and your feedback can help us do that. Tell us what you think of our service on Trustpilot; what you loved and what we could do better.
- Car and van hire
- With 37 rental branches across the UK, including all major airports, our unrivalled range of vehicles includes cars, vans, people carriers, automatics and 4x4s. All of our rental vehicles are under a year old and our competitive prices come with comprehensive insurance as standard.
- One-way hire
- Simply looking for a vehicle to get you from A to B? We offer one-way vehicle hire to and from any of our branches. This flexible approach to rental is perfect for those moving house or just using a different transport solution to get home.
- Corporate rental
- Our corporate rental clients range from Premier League football teams to Hollywood film studios. With competitive rates and tailored fleet solutions, we offer bespoke business packages that cater to all rental requirements.
- Dual control hire
- From only £18 per hour, our dual control hire is the perfect way to get more driving experience. The cars come with two sets of controls, allowing for an experienced driver to keep learners safe on the roads.
Contact info
Kerse Road, FK7 7RU, Stirling, United Kingdom
- 0141 849 7170
- rental.reservations@arnoldclark.com
- www.arnoldclarkrental.com
4.9
Excellent
33k reviews
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Reply from Arnold Clark Car & Van Rental
Hi Brian,
Thank you for your review! We're delighted to hear that you found our staff very helpful and were pleased with the quality of the vehicle provided.
We take great pride in offering well-maintained vehicles alongside excellent customer service, so it's wonderful to know that both contributed to a positive rental experience. We truly appreciate your feedback and look forward to welcoming you back again in the future.
Luciana
Arnold Clark Car and Van Rental
Great customer service manage to get…
Great customer service manage to get car with no issues told me what a had to bring and car was excellent to drive so comfortable and had no issues with it drove like a dream so thank u again i will be back if need to hire again
24 July 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your fantastic review! We're delighted to hear that you received great customer service and that our team was able to help you get your hire car sorted without any issues.
It's wonderful to know that everything was explained clearly in advance, making the collection process smooth and straightforward. We're also pleased that you enjoyed driving the vehicle and found it comfortable and reliable throughout your rental.
Thank you for your kind words and for choosing Arnold Clark Car & Van Rental. We're thrilled to hear you'd return to us in the future, and we look forward to welcoming you back whenever you need another hire vehicle.
Luciana
Arnold Clark Car and Van Rental
Exceptional as always
Exceptional as always
I will always go back to Arnold Clark to hire a vehicle
Brilliant service
17 July 2026
Reply from Arnold Clark Car & Van Rental
Hello Jamie,
Thank you for your wonderful review and for your continued loyalty to Arnold Clark Car & Van Rental.
We're delighted to hear that you consistently receive brilliant service whenever you hire a vehicle with us. Knowing that you choose to return to Arnold Clark time and time again is the highest compliment we could receive.
Your continued support means a great deal to us, and we look forward to providing the same exceptional experience on your next rental.
Luciana
Arnold Clark Car and Van Rental
Reply from Arnold Clark Car & Van Rental
Hi Ian,
Thank you for your review! We're delighted to hear that both team members who assisted you were polite, helpful and provided a positive experience.
Our colleagues are committed to delivering friendly and professional customer service, so it's wonderful to know their efforts were appreciated. We truly value your feedback and look forward to welcoming you back again in the future.
Luciana
Arnold Clark Car and Van Rental
Staff were professional and very…
Staff were professional and very helpful and friendly. Excellent service from the Shuttle Bus drivers to the airport.
They offered me a free car upgrade with a BMW with just a few thousand miles on it, in perfect condition and clean. The car was returned without any problems and very quickly.
22 July 2026
Unprompted review
Reply from Arnold Clark Car & Van Rental
HI Luca,
Thank you for your fantastic review! We're delighted to hear that our team provided professional, friendly and helpful service throughout your rental experience.
It's wonderful to know that the excellent service extended from our shuttle bus drivers right through to the branch team. We're also pleased that you enjoyed the complimentary upgrade to a BMW and that the vehicle was in perfect condition, clean and ready for your journey.
We're glad the return process was quick and straightforward, helping to make your overall experience smooth and hassle-free from start to finish.
Thank you for choosing Arnold Clark Car & Van Rental. We truly appreciate your kind feedback and hope to welcome you back again soon.
Luciana
Arnold Clark Car and Van Rental
Reply from Arnold Clark Car & Van Rental
Hi Karen,
Thank you for your review! We're delighted to hear that you enjoyed the vehicle and found it comfortable throughout your rental.
Providing clean, modern and comfortable vehicles is something we take great pride in, so it's wonderful to know that the car helped make your journey more enjoyable. We truly appreciate your feedback and hope to welcome you back again in the future.
Luciana
Arnold Clark Car and Van Rental
Great business to deal with
Professional, helpful and friendly staff at Mount Vernon! Good competitive prices. Nice new cars. First class!
24 July 2026
Reply from Arnold Clark Car & Van Rental
Hi Craig,
Thank you for your fantastic review! We're delighted to hear that the team at our Mount Vernon branch provided professional, helpful and friendly service throughout your rental experience.
It's great to know that you were pleased with our competitive pricing and enjoyed driving one of our newer vehicles. Delivering excellent value alongside first-class customer service is exactly what we strive for, so we're thrilled that we met your expectations.
Thank you for your kind feedback and for choosing Arnold Clark Car & Van Rental. We look forward to welcoming you back again in the future.
Luciana
Arnold Clark Car and Van Rental
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your review! We're delighted to hear that you received nice, polite customer service from our Southampton branch team.
Providing a friendly and professional experience is something we take great pride in, so it's wonderful to know that our colleagues made such a positive impression. We truly appreciate your feedback and look forward to welcoming you back again in the future.
Luciana
Arnold Clark Car and Van Rental
Ease of rental and cost
20 July 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your review! We're delighted to hear that you found the rental process easy and that our pricing offered good value for money.
Providing a straightforward, affordable and hassle-free experience is what we strive for, so it's wonderful to know that we met your expectations. We truly appreciate your feedback and look forward to welcoming you back again in the future.
Luciana
Arnold Clark Car and Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Andrew,
Thank you for your wonderful review and for your continued recommendation of Arnold Clark Car & Van Rental.
We're delighted to hear that you've consistently received great service from our team. Knowing that you would highly recommend us means a great deal, and it's rewarding to know we've continued to meet your expectations.
We truly appreciate your loyalty and support, and we look forward to welcoming you back again in the future.
Luciana
Arnold Clark Car and Van Rental
Great service
Great service, price & easy to arrange.
Couldn’t have had a better experience.
5 stars
24 July 2026
Reply from Arnold Clark Car & Van Rental
Hello Scott,
Thank you for your fantastic review! We're delighted to hear that you found our service great value for money and that the whole process was easy to arrange.
It's wonderful to know that everything went so smoothly and that we were able to provide such a positive experience from start to finish. Hearing that you couldn't have had a better experience is the highest compliment we could receive.
Thank you for your 5-star rating and for choosing Arnold Clark Car & Van Rental. We look forward to welcoming you back again in the future.
Luciana
Arnold Clark Car and Van Rental
Reply from Arnold Clark Car & Van Rental
Hi Matthew,
Thank you for your review! We're delighted to hear that your experience was great, easy and reliable.
Providing a straightforward and dependable rental service is exactly what we strive for, so it's wonderful to know that we met your expectations. We truly appreciate your feedback and look forward to welcoming you back again in the future.
Luciana
Arnold Clark Car and Van Rental
Great customer service
Great customer service, staff were very friendly and also exellent communication skills.
24 July 2026
Reply from Arnold Clark Car & Van Rental
Hi Garry,
Thank you for your great review! We're delighted to hear that you received excellent customer service and found our team to be friendly with excellent communication throughout your rental experience.
Providing a welcoming, professional and helpful service is something we take great pride in, so it's wonderful to know that our team made such a positive impression. We truly appreciate your kind feedback and look forward to welcoming you back again in the future.
Luciana
Arnold Clark Car and Van Rental
Every member of staff were excellent…
Every member of staff were excellent both in Manchester and Edinburgh
17 July 2026
Reply from Arnold Clark Car & Van Rental
Thank you for your wonderful feedback Mark! We're delighted to hear that every member of our team in both Manchester and Edinburgh provided excellent service. I'll be sure to share your kind comments with the staff, and we truly appreciate you choosing Arnold Clark for your hire. We hope to see you again soon.
Jade
Arnold Clark Car & Van Rental
They pick you up!
Being picked up at the station and taken straight to the office is ideal. Lovely staff member who was very helpful and never had any problems hiring a car with Arnold Clark in Kirkcaldy'
24 June 2026
Reply from Arnold Clark Car & Van Rental
Vera, thank you for your fantastic review. We're so pleased to hear that our station pick-up service made your rental experience even more convenient. It's wonderful to know our team member was able to help and that you've consistently had positive experiences hiring from our Kirkcaldy branch. We really appreciate your continued support and look forward to welcoming you back again soon!
Jade
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Matt,
Thank you for your review! We're delighted to hear that you received great service from our team and had such a positive experience with us.
Providing friendly, efficient service is what we strive for every day, so it's wonderful to know that we met your expectations. We truly appreciate your feedback and look forward to welcoming you back again in the future.
Luciana
Arnold Clark Car and Van Rental
So much better than other rental cos
Compared to other companies, Arnold Clark just gets it right. The service is courteous and efficient, being able to return less than full and pay for fuel at LESS than bowser prices is brilliant, the car itself was excellent. Will be using them again tomorrow
22 July 2026
Reply from Arnold Clark Car & Van Rental
Hi Andrew,
Thank you for your fantastic review! We're delighted to hear that you found our service courteous and efficient, and that your experience stood out when compared to other rental companies.
It's great to know that you appreciated the flexibility of our fuel policy and found it offered excellent value. We're also pleased that the vehicle met your expectations and helped make your rental experience a positive one from start to finish.
Hearing that you'll be using us again tomorrow is the biggest compliment we could receive. Thank you for your continued trust and support. We look forward to welcoming you back very soon!
Luciana
Arnold Clark Car and Van Rental
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your fantastic review! We're delighted to hear that you received excellent customer service both online and in person.
Providing a seamless experience from the moment you book through to collecting and returning your vehicle is what we strive for, so it's wonderful to know that our team delivered great service at every stage of your journey.
Thank you for choosing Arnold Clark Car & Van Rental. We truly appreciate your feedback and look forward to welcoming you back again in the future.
Luciana
Arnold Clark Car and Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Laura,
Thank you for your review! We're delighted to hear that you were pleased with the van, found our pricing competitive, and received great service from our team.
Providing quality vehicles, excellent value and friendly customer service is what we strive for, so it's wonderful to know that we delivered on all three. We truly appreciate your feedback and look forward to welcoming you back again in the future.
Luciana
Arnold Clark Car and Van Rental
You provide excellent customer service
You provide excellent customer service: welcoming, offering accurate information, and efficiently addressing customer questions and needs.
22 July 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your wonderful review! We're delighted to hear that you found our customer service welcoming, informative and efficient throughout your experience.
Our team works hard to ensure that every customer receives clear, accurate information and that any questions or requests are handled promptly and professionally. It's fantastic to know that we were able to meet your needs and leave such a positive impression.
Thank you for choosing Arnold Clark Car & Van Rental. We truly appreciate your feedback and look forward to welcoming you back again in the future.
Luciana
Arnold Clark Car and Van Rental
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