Knowledgeable, helpful and trustworthy. When I ordered a new e-bike from Arragon's there were some hiccups with its delivery; Sarah went out of her way to get things sorted out and even lent me a ver... See more
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Lovely, friendly, family-run business. Occasionally some of the junior staff can seem a bit lost and unable to answer questions, but that's a minor quibble. Good range of stock and expertise. Go to... See more
We have been customers for many years. We have been gently guided through the world of cycling, never pushed, never patronised, always dealt with kindly and honestly and many of our family and friends... See more
We rented two e-bikes for three days which was a fantastic choice for exploring the Lake District. The batteries lasted for a long time and the bikes were very easy to use. Arragon Cycles was really a... See more
Company details
Information provided by various external sources
Arragon's Cycle Centre is an established family business, having traded for almost 50 years, with Sarah & Phil in charge since 2003. We hold hundreds of bikes across our four showrooms and have a newly equipped Shimano Service Centre where our technicians - Phil is Cytech 3 with over 10 years experience. Norbert joined the team early May 2016 having already qualified as Cytech 2 and is a great addition to the workshop. Phil is proud to have served the athletes in London 2012 Olympic Games as Shimano Neutral Support Mechanic. He also had the pleasure of being Race Mechanic for an 8 man team in the Race Across America - that team 'Strategic Lions' are the current World Record Holders. Between us, we ride and own tandems, single speed fixed wheels, folding bikes, mountain bikes, racers, touring bikes, time trial bikes… what we don’t know about cycling… isn’t worth knowing! Phil & Sarah enjoy taking part in triathlons and have completed several Ironman events in Lanzarote, Austria and Frankfurt with Barcelona being the goal for 2016. They set up Arragons Cumbrian Triathlon Club with Stuart Robinson of Freestyle Fitness back in 2008 and since then membership has grown to over 200, including a very competitive junior group with Lucy Donnelly at the helm. Our store is split across four showrooms: Our Shimano Service Centre facility is open to view - we enjoy being visible and many of our customers take advantage of a bit of advice from the team. The rest of the room is home to mechanical accessories and practical bits. The second of our showrooms displays clothing & accessories and our two cycle showrooms offer a full range of industry leading cross country and road bikes, family cycles, leisure, fitness and touring bikes. We hold bikes from Scott, Ridley, Genesis, Saracen, Ridgeback, Brompton & Pashley and from our wide range, we can equip you with a cycle that will compete with any manufacturer in the World. If you are cycling one of the many routes that pass by our shop call in for spares, a speedy 'pitstop' service or a chat and you will be made very welcome. If you want to pre book a service then call the shop on 01768 890 344. We look forward to meeting you soon.
Contact info
United Kingdom
- www.arragons.com
Owned and run by people who care about …
Owned and run by people who care about customers and their cycling experience, Good fun to shop in and first rate advice to be had.
Friendly and experienced staff who know …
Friendly and experienced staff who know what they are talking about. Fantastic level of customer service. Very helpful team. A+++++
A good family run shop well stocked …
A good family run shop well stocked and informative friendly staff
Excellent staff and so much knowledge …
Excellent staff and so much knowledge and expertise. Always a pleasure
Best shopping experience in Penrith
Friendly , knowledgeable and will go out of their way to help . Will always buy all our cycling gear there rather than London or on line !
Aragon’s for the best professional advice and service
Simply the best of cycle shops.
First Class service & great products
First Class service & great products. Plus, everyone has excellent product knowledge.
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