Artknit Studios Reviews 868

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, timeless design, and the use of high-quality fabrics and craftsmanship. Many consumers appreciate the brand's commitment to sustainability and ethical production. The staff is frequently highlighted for being friendly, helpful, and providing excellent service, while the delivery service is noted for its efficiency and promptness, often accompanied by beautiful packaging. However, some customers expressed mixed opinions regarding the pricing, with a few finding the items expensive or the quality not matching the price point. Additionally, a small number of people experienced issues with sizing, noting that some items ran larger or smaller than expected, or that certain pieces were see-through.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers consistently praise the... See more

Quality

Users describe positive interactions with quality. Many consumers praise the high quality of the clothing,... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being incredibly... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the prices reasonable, especially... See more

Based on these reviews

Rated 5 out of 5 stars

Dear Artknit, I love your brand and products. Thank you! I find you show integrity with your aim for sustainable, high quality and (relatively) affordable clothing. It has become rare to find compan... See more

Rated 5 out of 5 stars

I’ve been looking for good quality knitwear that will last me for years for a while and I finally found it! So refreshing to find a solid, slow fashion brand that is actually worth your money. Bought... See more

Rated 5 out of 5 stars

Amazing products; timeless pieces very versatile that I wear for work and on weekends; very simple lines with details perfectly executed Also really like the quality of the fabrics Very effi... See more

Rated 5 out of 5 stars

This flagship store in Milan is an amazing place to shop. Its concept is extraordinary and the staff is incredibly friendly and helpful. I discovered this brand through social media and found a lot of... See more


Company details

  1. Online marketplace
  2. Men's clothes shop

Written by the company

Artknit Studios connects you with the best Italian makers. 
By combining natural fibres, timeless designs and enduring craftsmanship, we offer you better products made in a better way at the lowest environmental impact.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

868 reviews

5-star
4-star
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1-star

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

High-quality craftsmanship with remarkable attention to detail

I recently purchased some clothing from Artknit Studios, and I couldn’t be happier with my experience.

The quality of the clothes is outstanding and staff were incredibly friendly and helpful, offering great advice on sizing and style without being pushy.

Highly recommended for anyone looking for great style, quality, and service.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

It was a really nice shop with a very friendly and knowleged salesperson. I love the products. Could have bought everything :')

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Dear Artknit

Dear Artknit, I love your brand and products. Thank you!
I find you show integrity with your aim for sustainable, high quality and (relatively) affordable clothing. It has become rare to find companies that do not just say they care and finding them to balance out every penny they spend on this promise in favour of cheaper labour and maybe a toxic work environment. I do hope, to find these qualities in a fashion company at Artknit for many years to come :)

19 September 2025
Unprompted review
Rated 5 out of 5 stars

I was very impressed with the customer…

I was very impressed with the customer service. There was a small issue with my item, and the team was very helpful and sorted it out promptly and efficiently. This is definitely a company that cares about quality.
Thanks again Artknit Team!

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Best cardigan

I just want to be honest. Lately, I haven’t really felt joy from things — but this cardigan somehow brought it back. The girl who helped me was so kind, and the whole experience felt really warm. The cardigan itself is amazing — great quality, keeps its shape perfectly, and every time I wear it, I feel good about myself and get so many compliments. Thank you so much.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

ArtKnit makes exceptional products

ArtKnit makes exceptional products. I would classify their merino wool section as colder weather oriented. But the quality is beyond comparison. Additionally, their cotton products are a ton of fun and there’s versatility in weight. Whether you want light cotton (similar to something like sea island) or heavier more textured organic options, there’s a lot to work with.

I’ve also found a lot of success with their linen knit assortments (though you can wear these betting the summer).

They’ve quickly become my textured and heavier weighted knitwear go-to’s, in addition to cotton alternatives (especially with jeans).

For extra fine knits, I think there’s probably more appealing options realistically.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

The fitting of the pullover is perfect…

The fitting of the pullover is perfect for my style and size. No excess fabric around the waist, perfect length of the total garment. And really good quality of the wool and the stitch work is very resistant.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and quality…

Excellent customer service and quality of the merino wool sweater I purchased. Delivery and shipping were quick and efficient! I’ve ordered 3 more in different colors saving one for when I arrive to Milan this fall so I will visit this beautiful store in person!

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality for the Price

The quality for the price point was very good and I have worked in luxury retail for many years and mostly Italian luxury brands. The international shipping process was also very easy and fast.

2 September 2025
Unprompted review
Rated 2 out of 5 stars

Return issue

I like Artknit clothing but my review is based on a return that did not go well. We returned items to the store within a couple of days of purchase and yet our return credit never went through. We contacted Artknit several times to sort this out and they seemed to be trying to fix the situation and yet still we were not provided with a refund. This has been a waste of time and reflects poorly on the company.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

I had to return the article I bought…

I had to return the article I bought because the size was wrong. I asked for a replacement with a smaller size, I returned the item, the parcel has been delivered at least 3 weeks ago but until now no news.
I am very very disappointed

10 July 2025
Unprompted review
Artknit Studios logo

Reply from Artknit Studios

Hi Annarita, we’re truly sorry for the inconvenience and understand how disappointing this must be for you. However, after checking the DHL return tracking, we can see that your return parcel was never actually shipped. Our Customer Service team will be contacting you shortly to help resolve the situation as quickly as possible.

Rated 5 out of 5 stars

This flagship store in Milan is an…

This flagship store in Milan is an amazing place to shop. Its concept is extraordinary and the staff is incredibly friendly and helpful. I discovered this brand through social media and found a lot of clothes that I love and want to buy. I appreciate the high quality of the fabrics and the craftsmanship of the clothes.

21 June 2025
Unprompted review

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