ARTSABERS Reviews 

It's supposed to come to me in 10-20 days, tracking says it's been 25+ days. It also says its being returned to sender. However the customer service of this place is absolutely terrible. They're dropshippers and they also don't want to help all they do is give you a tracking number and basically tell you to shut up and wait. Wait for a scam apperantely. Don't trust all those paid ads on socials from influencers, this is a terrible company. 🙂 they don't seem to want to give my money back, I asked but like I said, their customer service is terrible. hopefully PayPal's going to help me get it back.

This Luke ROTJ lightsaber is the most realistic lightsaber I own. Love the fact you can change colour, blade style, ignition and even has characters and movie theme tunes.

The settings take a bit of time to get used to and the control switch is a little loose so it can stick abit bit you get used to it. I think it needs to be like this.

Love the heavy durable hilt, best in class and the thin neck is beautiful. Got mine with a case and it's so worth it, because it keeps it safe and secure. Lots of extra accessories for display purposes and the stand is a nice touch.

Blade is Sturdy and really bright, wow lite up the room. Thanks Artsabers great product and customer service. Had an issue with shipping and they help me out.

#thisistheway

Sold all my old light sabers to purchase one that dies it all and this does.

#maytheforcebewithyou

Nicely made Obi Wan S/E light saber. Neopixel is awesome with the Bluetooth app. I was missing a blade plug, ARTSABERS advised they would send one. Fantastic communication from an amazing company.

The product was defective and would not hold a charge. I was told when shipping the product back, I would have to cover the cost of shipping myself. I find it a bad customer experience when, due to no fault of mine, I am being charged extra for a product that did not meet basic standards.

Great quality saber, it came within the designated timeframe and the build quality is great. It’s my first saber and feeling the smooth swing is very cool.

Great customer service and product.

Shipping very swift!

Would shop with them again

Everything i had needed you answer it and youre so servicial

I have bought a few lightsabers here..and they are on there way, but so far they are great! the shipping was fast from there's side,I'm gonna show u when i got em,and ye bought 2 sets 3 even..🙈

Artsabers is the first store I bought my lightsaber and I keep buying from artsabers because of the good deals and quality of the products… maybe one day I can get a free saber when I send a review

Great light saber
Fast shipping
works well and excellent quality

Best helmet i've had so far, from what i've seen they made it so much better in details then other companies. The fit is perfect and they give us warranty on it.

Yet another update:  This is the 4th saber I have received from Artsabers, following Kenobi's SE, their brand saber, and Kyle Katarn's.

Both my Kenobi saber's - SE and replica - run the same soundboard and light configuration, Xenopixel.  In that sense, they're identical.

The replica, however, is significantly lighter and of smaller diameter than its counterpart. On the flipside, the control box on the replica saber makes it difficult to spin or duel with.  This is an Amazing piece for display or cosplay; best Star Wars collectible I have in my collection.  But if you want to practice or duel, I would definitely recommended the special edition instead.

I wanted to attach a photo of both sabers on display next to each other, so you can judge for yourself which one you would prefer, couldn’t. Nevertheless, if you're a Star Wars fans, and I guess you are, if you are reading this, you can trust ArtSabers with your memorabilia.  It's beautiful and worth it

High Quality

I dont recibe anything yet and the link to follow the process its something wrong

I won’t be ordering from ArtSabers again. The sabers themselves seemed to made well and I don’t have any real issues other than the learning curve with the single button. Here are my main complaints:

1. Their website was not working properly throughout my journey of looking into their different sabers and finalizing the purchase. It was slow and at times wouldn’t even load, and this being on different devices (phone, iPad, and computer) AND on different internet networks. When I reached out to customer support they said they were working on it.
2. After I made my purchase, I got probably 20 emails over the course of about a week and a half. Maybe half of them were actually duplicate emails and clearly outdated (they mentioned watching the season finale of the Mandalorian Season 2). When I reached out to customer support, they claimed to have fixed this issue.
3. It was extremely hard to understand how things worked from their written explanations on both their website and in the saber instructions that came with the package. This was my first time buying a light saber like this so that’s likely part of it. Here is where I struggled the most: trying to figure out how to verify that the sabers I was buying (I got two) could or would connect to make a double saber and if I needed a connector piece or not (more on this later), and in understanding how the button worked on the lightsaber (the instructions outline it for you, but don’t explain well the different “types”, I had to figure out for myself what the heck “boot mode” and “standby” mode actually mean because they don’t explain that.
4. Inconsistent messaging regarding returns/refunds. Remember how I said I couldn’t figure out if I needed a connector piece or not to make my saber a double? Well, I didn’t figure it would be an issue because what I read regarding their return policy is that if it was in original packaging it wouldn’t be an issue. That’s not the case. I reached out to customer support and they told me it would cost $100 in postage to return it AND they don’t offer return labels if the product isn’t damaged. That’s not what I read on the website! Keep in mind that the part cost $16 and is useless to me. I figured since I spent around $200 with them, $16 would be a simple return and/or refund process, but they are penny pinching on that. They said, “ You can keep it, in case one of the bottom pieces gets lost on one of the sabers.” Why would I need that? The sabers I got do in fact connect with the parts they come with so I already have an “extra” connector. Why would I need two?

In summary, I would not recommend purchasing from ArtSabers and I won’t in the future either. I went with them to save some extra money and I regret it now because they turned out to be a company that doesn’t really seem to care about their customers experience (from their website, the spammy emails, and poor ability to remedy in a way that makes sense). This was so surprising to me because I read other reviews that talked about how good they were when the customer ran into issues. I think I’m going to go with Imperial Workshop’s lightsabers next go around. Heck, if the blades can work with the ones I got from ArtSabers I’ll even go there instead.

Overall, I’d give the sabers themselves a 4/5 due to build quality but docked a star from how hard it was to learn how to operate the button for me. I’d give this company a 1/5 for the above noted reasons. Thanks for reading my novel! : )

Fast shipping. Awesome lightsaber.

Bought it for my fiance's birthday, he's in love with it and it shipped so quickly!

Delivery time was quick and the quality of the saber was great

First of all, your company seems to be kind of a scam. You make it seem that you take deep pride in your business, and never mention you don't make your products. They come from Hong Kong. I never once saw this on your website so you would have no clue if the products you sell are crap or not. My 14 year old son saved lawn cutting money to buy this light saber. It worked exactly 1 time before it started glitching. He realized that maybe the battery wasn't charged. After being on to charge for hours, the charger still shows red. I absolutely refuse to buy a new battery if the one your company sent is defective. After charging the battery and rigging the battery back into the holder, just so, the light saber will work for a few minutes before it needs to be charged again.