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Asbestos Sampling Reviews 3,532

•
TrustScore 4.5 out of 5

4.6

Asbestos testing service
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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease, often describing the entire process as faultless from start to finish. Many people highlight the quick delivery of test kits and the prompt return of results, frequently within a day or two, making the user experience very positive. The product itself, an asbestos test kit, is noted for being extremely easy to use, with clear instructions and all necessary equipment provided, including PPE for peace of mind. However, some customers also noted issues with response times and product delivery, experiencing delays with their test results or kits. These reviewers expressed frustration when results took longer than expected, sometimes due to external factors like postal service delays, or when the advertised 24-hour service was not met.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers praising the excellent, quick, and efficient... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising the quick turnaround... See more

Product

Customers consistently note ambiguous experiences with the product, with some praising the ease of ordering,... See more

User experience

People report positive experiences with the user experience, often describing it as easy to use, fast, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This asbestos test kit was extremely easy to use. The instructions were clear, well-labeled, and made collecting the sample simple. Registering with Grey Scope Labs was quick, and I received an email... See more

Rated 5 out of 5 stars

Had a delay with test but was not fault of company but Royal Mail Taking 7Days to deliver sample. Customer service was A1. Maggie offered to send replacement kit which was much Appreciated. Howeve... See more

Rated 5 out of 5 stars

A very quick, easy and efficient service. Cost effective too for a single sample. Ordered testing kit Monday arrived Wednesday. Kit includes all necessary safety equipment and easy to follow instr... See more

Rated 5 out of 5 stars

From the minute I first contacted Asbestos Sampling, I was blown away by their professionalism and willingness to help guide worried punters like myself through the sampling process. Their customer... See more

Company details

  1. #3 of 3 best companies in Asbestos testing service
  2. #58 of 87 best companies in Tool shop

Written by the company

Test your home or business with our simple easy to use DIY Asbestos Test Kit. We offer a fast, simple, cost effective complete solution with support 100% of the way. Each kit comes with all the personal protective equipment needed to safely take samples, all of which which meets or exceeds the guidelines as set out in the Control of Asbestos Regulations and the Health & Safety Executive. The Asbestos Test Kit is designed to be safe and simple to use, simple to follow instructions are included. Fits through most standard letter boxes. Text alert when certificate available and online portal to track progress of order. To find out safely, quickly and easily if material contains asbestos, we will provide you with the following: • DIY Testing Kit, suitable for home or business use • Accredited UKAS Laboratory certificate • 100% support throughout the process by our dedicated knowledgable team, use our live chat or pick up the phone • FREE Return postage

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Not a fan of fresh book for results

My below concerns were addressed and results sent. I sent in my samples, paid the bill and they required that I sign up to a site, fresh books, to get my results with a pass code they said would be on my receipt, it wasn't on my credit card receipt. It was sent in another email.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , communication and efficient. Only problem was DONT SHIP USPS only use tracking with ups, or fedex only. We shipped with tracking 2 day with usps and showed up 3 days late.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service.

The whole experience was good. Product delivered on time through a simple purchasing process. Clear simple instructions to follow with clear Health & Safety information and personal protective equipment.
Posted back and Asbestos Sampling e-mailed me with the results in a timely fashion within the day of the sample being received .
Excellent service recommened.

.

1 October 2024
Rated 5 out of 5 stars

User friendly!

It was very easy to use and the directions were clear and easy to understand. Would definitely use this service again if needed down the road and will recommend to others looking to test samples!

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Simple process

Simple process, easy to obtain supplies. Good readable instructions. Also replies were prompt, when I needed communication , also results were prompt, once it was in their hands. The Report that was returned was detailed, simple, and understandable

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Great & Fast service!!

Very quick turnaround once they received the samples. Only took 1 business day which was awesome. And love the results report that they send. Overall great service!

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Quick and easy

The test collection kit gave great instructions. The process was very easy. I was notified the day my sample was received and got my results one business day later. Now I can do my home repair with my mind at ease that I won’t have asbestos exposure.

30 September 2024
Unprompted review

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