Askable Reviews 

278
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers had a great experience with this company. People frequently mention that the platform is wonderfully simple to navigate, offering an intuitive interface alongside prompt and reliable payouts that arrive directly via PayPal or other convenient methods. Consumers also warmly praise the friendly, welcoming nature of the staff and moderators, who ensure that every interactive session feels comfortable, professional, and genuinely engaging. However, some customers also noted frustrating experiences regarding payment delays and unexpected account issues after finishing studies. A few reviewers additionally reported poor customer support responsiveness, mentioning that getting assistance or clear answers to urgent problems proved difficult.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate,... See more

Payment

Customers shared satisfaction and appreciation regarding payment, highlighting that earnings arrive reliably... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the helpful,... See more

Customer service

Users describe ambiguous interactions with customer service, noting that while some consumers experience... See more

Response time

Consumers find response time to be ambiguous, as some reviewers experience quick communication and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Askable provides legit paying surveys unlike the common paid survey apps. The survey opportunities are hard to come by, though, but when they do, they pay handsomely and they are surveys that are real... See more

Rated 5 out of 5 stars

Excellent AI-powered platform for fast user research (results in ~48 hours). • Easy to use, exciting projects, fast PayPal payouts. • High ratings from participants (4.5/5 Trustpilot, 4.6/5 Pa... See more

Rated 5 out of 5 stars

What an amazing experience with Askable! 🌟 The platform is super easy to use, beautifully designed, and finds studies that actually match my profile quickly. The sessions are well-run, moderator... See more

Rated 5 out of 5 stars

I've been with Askable for 3 years as a participant. Great experience. There's a huge variety of interviews and tasks, if you're selected. The payouts are super quick for either PayPal or gift voucher... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 621754096

  1. Vehicles & Transportation

Information provided by various external sources

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Contact info

4.1

Great

TrustScore 4 out of 5

278 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(278)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

1/10

09/23/2026 ---
Although I initially loved Askable, the latest experience made it a no for me. I was accepted into a study and never received the link. I contacted both the researcher and customer service, and never heard back from the researcher, losing the opportunity.

Bella, the customer service representative, was a sweetie and really apologized for the lack of communication. It was not her fault at all, and she shouldn't have had to apologize, as that needed to come from the recruiter. Due to the lack of communication, both the apology and not responding, I decided to delete the app altogether.
Askable lacks consistency in communication - I get a text from the researcher, yet I have to respond in the app or continuously check the app and have notifications on top of notifications I already have to see if I have been accepted, etc. Due to this and last-minute cancellations, it's a no for me.

*********

One of the things that really stands out with Askable is *immediate* payouts. With all of their studies prior to today, I would get paid the next day but today I received payment right after the study was concluded! As a participant, I really like that Askable respects energy and time with clear communication and quick payments.
There are several drawbacks for US folks. Some of the times available are during the early morning or late evening so that is something to keep in mind. Additionally, I feel that some of the studies do need to have a higher threshold compared to other companies that do the same thing as Utest, Usertesting, and Userlytics.
The app could do better with notifications. I do not understand why they cannot send emails to notify people instead of having to go through the app. If you receive a lot of text notifications, etc, it is easy to miss. Please work on this.

21 June 2025
Unprompted review
Rated 1 out of 5 stars

It’s a SCAM

Registered, did 2 surveys and never got paid.

Cant de register as site is impossible to navigate through so keep getting sms spammed.

Scam

13 June 2025
Unprompted review
Rated 2 out of 5 stars

Waste of one's time

I registered with this site for sometime but could never get anything despite clearly qualifying for them. What a waste of my time and I have deleted my account

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Askable is the Best!

It's easy, and most of the surveys/focus groups are not only easy but fun. I did one where we talked about fast-food pizza, and it was just like sitting with friends giving our opinions. And the moderator was so sweet! I would definitely recommend Askable to anyone!

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Great and easy to use

Great and easy to use. Instructions and applying is straight forward and there are plenty of new opportunities weekly.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Research session was enjoyable

Research session was enjoyable, facilitator was knowledgeable, efficient, friendly and eloquent. Session was easy to join and finish on time.

A suggestion is to improve sign in process to Askable where it is preferable to send the sign in access code to mobile instead of having to sign into email and then back to the Askable app or website.

5 February 2025
Unprompted review

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