Excellent service, i ordered my item on line to be delivered to my home address in Scotland. When i received my email confirmation I noticed it was ready for collection the next day at Windsor, I ob... See more
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Review summary
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Reviews shaping this summary
Brilliant company, fast delivery, perfectly packed item at a great price, couldn’t ask for more! I have to admit I was hesitant as I hadn’t heard of them before and the price was so much less than el... See more
I’d never heard of Ask Direct, but came across the company when searching for price comparisons online. We had found a tv in Curry’s who claim to price match, and Ask Direct were advertising the price... See more
I originally bought headphones through Amazon and DPD messed up the delivery and returned them...i spoke with Pritti at the customer service line and she was super helpful. I bought another pair, she... See more
Company details
- #25 of 41 best companies in Photography shop
- #32 of 83 best companies in Computer Shop
- #26 of 38 best companies in Hi-fi shop
- #21 of 49 best companies in TV shop
Written by the company
We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!
Contact info
31 Palace Gardens, EN2 6SN, Enfield, United Kingdom
- 02073078321
- sales@askdirect.co.uk
- www.askdirect.co.uk
4.8
Excellent
1k reviews
Asks customers to review
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Hasn’t replied to negative reviews
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A purchase that went exactly as it…
A purchase that went exactly as it should. I was told where my purchase was and when it would arrive. This company does it right.
18 July 2024
Received goods on day as expected and…
Received goods on day as expected and at price advertised. So far excellent, product looks like new re packaging but at the moment I haven’t opened the package as I’m waiting for my birthday to arrive! My wife’s rules😁. So I unfortunately can’t comment on what’s inside the box at this stage.
12 July 2024
Renewed product simply means..
Renewed product simply means "used" but to the point of not even being reset (earphones shows up with a name of previous user). I didn't expect that. Still reasonably priced.
8 April 2024
Perfect experience
I'd never heard of this company before so was a bit wary of the deal I got being too good to be true. Nevertheless, I thought I'd give it a try, making sure I paid via PayPal to protect myself as the speaker I wanted to buy was over £100 cheaper than the retail price. I needn't have worried at all! The speaker is perfect, the delivery time was prompt and I was kept informed throughout the whole buying process. I will definitely be looking here again when I need to buy!
29 June 2024
Excellent 9
21 June 2024
Quick delivery and a fair price
Quick delivery and a fair price. What more could you ask for.
3 July 2024
Highly recommended
Good fast reply to my email regarding the product, great price and quick delivery
2 July 2024
Good experience all round
Shopped around all the major retailers to get the best price for a new tv. Never visited this retailer before but was very impressed by the web site and of the service AskDirect offered. Tv ordered and delivered within three working days. Kept fully informed of delivery dates and times and got exactly what I wanted at a very competitive price. Happy days!
27 June 2024
Ordered headphones, had to send back but good experience
Ordered headphones, changed my mind and it was a really easy return.
25 June 2024
Very poor courier service
The item was dispatched in good time and UPS had messaged me to say they would deliver on 18/06/24. Tracking and text messages indicated that the item was on track. After waiting in all day I received a message to tell me my package had been delayed even though it was allegedly out for delivery. The new delivery date was for the following day however I was not going to be home. The item I purchased was for this planned short holiday which did not arrive. I rescheduled delivery for the 24/06/2024 when I returned but am now unable to track the item.
Couriers appear to be getting more and more unreliable.
16 June 2024
Never heard of this company
Never heard of this company , but when I purchased this Sony HT-S2000 sound bar at a Hugh discount as it was an "open box" I was wondering just what would I receive . No worries this purchase was clean and genuine , and what a buy and it turns out to be a good company and worth buying from .
20 June 2024
Unprompted review
Such a speedy delivery
10 June 2024
Received the wrong Tv
Received the wrong Tv. Customer service are rude and useless
2 June 2024
Unprompted review
Robert’s radio battery
Straightforward and reliable service for a product that was not easily available at the price elsewhere.
20 May 2024
Bargain price fast delivery great item!
17 May 2024
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