Aspects Holidays Reviews 

926
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 562 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely helpful, polite, and always available to answer any questions or inquiries during the stay. People also appreciate the smooth and easy booking process, which makes planning a holiday completely stress-free from the very beginning right up to finish. Furthermore, consumers frequently praise the fantastic locations of the holiday homes, situated very close to pristine beaches and local town amenities. However, some customers also noted occasional issues with property details differing from online advertisements or experienced a disappointing lack of welcome items upon arrival.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are extremely friendly, polite,... See more

Holidays

Clients share positive opinions on holidays, noting that properties are consistently clean, bright, and... See more

Booking process

Reviewers express strong satisfaction and appreciation regarding the booking process, frequently highlighting... See more

Service

Consumers find service to be exceptionally positive, describing staff as helpful, professional, and friendly.... See more

Location

Reviewers highlight positive aspects of location, frequently describing properties as ideal and situated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication and excellent customer service. This year we decided to pay for our holiday in monthly installments which made it so much easier. We stayed at Seven Dunes Atlantic Bay in Per... See more

Company replied

Rated 5 out of 5 stars

The organisation was perfect. The first venue wasn’t up to your normal standard (review already submitted). The second venue in Bude was absolute perfection. Canal Side no 5 was absolute heaven. T... See more

Rated 5 out of 5 stars

We enjoyed our holiday in Mousehole. We were informed of everything before we arrived like the parking arrangements and key safe etc. As a company Aspects are brilliant.The staff there are very frie... See more

Company replied

Rated 5 out of 5 stars

Location location location. Every little detail was there to cater for our needs and more. Beautiful place with well thought out presentation and character. Making every person's visit feeling like th... See more

Company replied


Company details

  1. #1 of 19 best companies in Self-Catering Accommodation
  2. #2 of 10 best companies in Cottage Rental
  3. #8 of 42 best companies in Holiday accommodation service
  4. #3 of 24 best companies in Holiday Home
  5. #3 of 26 best companies in Holiday home letting agency
  6. #5 of 35 best companies in Vacation rental

Written by the company

Established in 1989, Aspects Holidays has been letting self-catering holiday cottages in Cornwall ever since. Offering a wide variety of self-catering holiday homes across the county, from sea view apartments to cosy cottages in the countryside, there’s something for everyone. With local offices in Hayle, St Ives, Porthleven, Penzance, Perranporth, Bude and Mevagissey, this Cornish company has a local and friendly ethos, ensuring they're always nearby if you need them. Proudly B Corp Certified.


Contact info

Cornwall's local holiday letting agency

Take a look at our collection of holiday cottages across Cornwall

4.9

Excellent

TrustScore 5 out of 5

926 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(926)

583 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and a wonderful stay

Aspects Holiday was very helpful, professional and responsive throughout, making everythink easy and stress free. We really appreciated the excellent service and attention to detail.
We had a lovely stay and would definitely use the agency again. Highly recommended.

25 July 2026
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Reply from Aspects Holidays

Thank you so much for these lovely words Alessandra! We really strive to be as helpful and professional as possible so your kind affirmations are wonderful to hear. We're delighted that you had a lovely stay and hope to welcome you back! ☺️

Rated 5 out of 5 stars

The booking system was easy.

The booking system was easy.
There was contact in good time giving location and key safe number.
The location was ideal.
The property was beautiful and had everything we needed.

30 July 2026
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Reply from Aspects Holidays

Thank you so much for the lovely review Mrs Chell. We're really pleased that you found the booking system easy to navigate and all the information useful! We hope that you had a wonderful holiday and that we will be welcoming you back to Cornwall soon ☺️

Rated 5 out of 5 stars

Helpful service

Helpful service, given all the information required. The property was lovely and it was a good holiday.

4 August 2026
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Reply from Aspects Holidays

Thank you so much for this kind review Debbie! We're delighted that you found our service helpful and that you had a lovely holiday! We hope to be welcoming you back to Cornwall soon ☺️

Rated 5 out of 5 stars

Great holiday house

Great holiday house, fantastic location, very helpful staff

6 August 2026
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Reply from Aspects Holidays

Thank you for these lovely words! We're so pleased that you enjoyed the holiday home and location and will pass on your kind comments to the staff! We hope to see you again soon ☺️

Rated 5 out of 5 stars

Very good company

Very good reliable company to use and easy to get hold of if you have a problem

18 July 2026
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Reply from Aspects Holidays

Thank you so much Dee for this wonderful review. We always strive to be as reliable and helpful as possible so your kind words mean so much to us! We hope you had a lovely holiday and that we will see you again soon ☺️

Rated 5 out of 5 stars

Aspects holidays goes above and beyond…

Aspects holidays goes above and beyond to look after its guests

4 August 2026
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Reply from Aspects Holidays

Thank you so much for this lovely review Mrs T! We always try to go above and beyond for all of our guests so this truly is wonderful to hear in your feedback. We hope you had a lovely holiday ☺️

Rated 5 out of 5 stars

Easy booking site

Easy booking site. Used several times and always had great service with fast response to any queries. Accommodation described accurately and always been clean and welcoming.

3 August 2026
Rated 5 out of 5 stars

Excellent communications

Excellent, speedy and efficient communications. Impressed with service.

27 July 2026
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Reply from Aspects Holidays

Hi Sharon, thank you for your lovely feedback 😊. It's great to hear that you were happy with our service and communications. We hope to see you again soon.

Rated 5 out of 5 stars

Sandbay is VIP place to stay world…

Sandbay is VIP place to stay world class wonderful amazing. Office staff in Perranporth our amazing wonderful world class, Go that extra mile to help.

28 July 2026
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Reply from Aspects Holidays

Thank you, Lee, for your lovely feedback 😊. We're so pleased you enjoyed your stay and that our lovely team in Perranporth were so helpful. We look forward to seeing you again next Summer.

Rated 5 out of 5 stars

We had a fantastic holiday again and we…

We had a fantastic holiday again and we have found booking with Aspects Holidays that we know the accommodation will be clean and ready when we arrive and if there is any issues they are on it straightaway thanks again Mark Page

3 August 2026
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Reply from Aspects Holidays

Hi Mark, thank you for such a wonderful review 😊. We're so pleased you've chosen to book with us for several years and that you always find the properties clean and our team helpful. Your feedback really means a lot to us, and we look forward to welcoming you back to Cornwall.

Rated 5 out of 5 stars

Enjoyable holiday in Mousehole.

We enjoyed our holiday in Mousehole.
We were informed of everything before we arrived like the parking arrangements and key safe etc.
As a company Aspects are brilliant.The staff there are very friendly and will do anything to help you

20 June 2026
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Reply from Aspects Holidays

Thank you for your lovely feedback, Mr Brown. We're so pleased you had a wonderful holiday in Mousehole 😊, and thank you for continuing to book your holidays in Cornwall with us. We're so pleased you found our lovely team so friendly and helpful too. See you next year!

Rated 5 out of 5 stars

Always book with Aspects

Always book with Aspects. Easy to book and choice of payments. Able to pay balance in full or can pay monthly. If there are any issues with property while you are there it is dealt with quickly and efficiently. Staff are friendly and helpful and keep you up to date with everything. Arrival instructions are easy to follow.

3 August 2026
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Reply from Aspects Holidays

Thank you so much for this kind review Mrs Hall, we're so glad you had a great experience with our booking system and our staff, and hope you had a wonderful holiday! We're excited to see you again next year!☺️

Rated 5 out of 5 stars

Very professional

Very professional, every aspect of the holiday was accounted for and replies to our questions were swift.

4 August 2026
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Reply from Aspects Holidays

Hi Katie, thank you so much for leaving this lovely review. We're so glad that you had such a positive experience with our staff and that everything went off without a hitch! We hope you had a wonderful holiday and that we will be welcoming you back soon! ☺️

Rated 5 out of 5 stars

Well organised

Lots of information in advance of our stay. Accommodation description was accurate.

3 August 2026
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Reply from Aspects Holidays

Hi Cheryl, thank you so much for taking the time to leave a lovely review for us. We're delighted that you found our information to be useful and hope that you had a wonderful time with us down in Cornwall! ☺️

Rated 5 out of 5 stars

Fabulous as always

Sarah & her team at Aspects & Jo, the housekeeper couldn't do enough to make our stay another wonderful holiday. Superb apartment first class can't wait to come back.

1 August 2026
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Reply from Aspects Holidays

What wonderful feedback 😊 Thank you, Mrs Millington! It means a lot that you've chosen to book with us for so many years. Thank you for your continued loyalty😊 We look forward to welcoming you back next summer.

Rated 5 out of 5 stars

Excellent company

Comprehensive website setting out different areas and properties available. Booking process is excellent and regular updates are provided once a booking is made.

3 August 2026
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Reply from Aspects Holidays

Thank you so much for your review, Mr Littlemore. It's great to hear that you found the booking process and communication excellent. We hope to welcome you back again soon.

Rated 4 out of 5 stars

Excellent staff

Excellent staff, easy to navigate the website which allows you to pinpoint the appropriate accommodation for your holiday. Plus easy payment process from start to finish, always keeping you informed throughout the process.

3 August 2026
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Reply from Aspects Holidays

Hi Mr Halford, thank you so much for your kind words. We're so pleased you found our staff excellent and the booking process simple. We look forward to welcoming you back next year.

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