Aspects Holidays Reviews 

926
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 562 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely helpful, polite, and always available to answer any questions or inquiries during the stay. People also appreciate the smooth and easy booking process, which makes planning a holiday completely stress-free from the very beginning right up to finish. Furthermore, consumers frequently praise the fantastic locations of the holiday homes, situated very close to pristine beaches and local town amenities. However, some customers also noted occasional issues with property details differing from online advertisements or experienced a disappointing lack of welcome items upon arrival.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are extremely friendly, polite,... See more

Holidays

Clients share positive opinions on holidays, noting that properties are consistently clean, bright, and... See more

Booking process

Reviewers express strong satisfaction and appreciation regarding the booking process, frequently highlighting... See more

Service

Consumers find service to be exceptionally positive, describing staff as helpful, professional, and friendly.... See more

Location

Reviewers highlight positive aspects of location, frequently describing properties as ideal and situated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication and excellent customer service. This year we decided to pay for our holiday in monthly installments which made it so much easier. We stayed at Seven Dunes Atlantic Bay in Per... See more

Company replied

Rated 5 out of 5 stars

The organisation was perfect. The first venue wasn’t up to your normal standard (review already submitted). The second venue in Bude was absolute perfection. Canal Side no 5 was absolute heaven. T... See more

Rated 5 out of 5 stars

We enjoyed our holiday in Mousehole. We were informed of everything before we arrived like the parking arrangements and key safe etc. As a company Aspects are brilliant.The staff there are very frie... See more

Company replied

Rated 5 out of 5 stars

Location location location. Every little detail was there to cater for our needs and more. Beautiful place with well thought out presentation and character. Making every person's visit feeling like th... See more

Company replied


Company details

  1. #1 of 19 best companies in Self-Catering Accommodation
  2. #2 of 10 best companies in Cottage Rental
  3. #8 of 42 best companies in Holiday accommodation service
  4. #3 of 24 best companies in Holiday Home
  5. #3 of 26 best companies in Holiday home letting agency
  6. #5 of 35 best companies in Vacation rental

Written by the company

Established in 1989, Aspects Holidays has been letting self-catering holiday cottages in Cornwall ever since. Offering a wide variety of self-catering holiday homes across the county, from sea view apartments to cosy cottages in the countryside, there’s something for everyone. With local offices in Hayle, St Ives, Porthleven, Penzance, Perranporth, Bude and Mevagissey, this Cornish company has a local and friendly ethos, ensuring they're always nearby if you need them. Proudly B Corp Certified.


Contact info

Cornwall's local holiday letting agency

Take a look at our collection of holiday cottages across Cornwall

4.9

Excellent

TrustScore 5 out of 5

926 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(926)

583 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exemplary Customer Service

Aspects holidays have always been very friendly and helpful to deal with.
We have just had to arrange alternative accomodation due to unforeseen circumstances , but the way in which staff resolved this was exemplary.
In particular i wanted to mention Venetia, who was absolutely brilliant, knowledgeable and just so kind and helpful throughout.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

No problem booking with Aspects

No problem booking with Aspects, helpful staff, when you ring..
Have booked with them numerous times never had a problem..

14 July 2026
Aspects Holidays logo

Reply from Aspects Holidays

Hi Jennifer, thank you for your kind feedback. We're delighted to hear that you've always found the staff helpful; we pride ourselves on being friendly and approachable. Thank you for choosing to book with us, we look forward to welcoming you again soon.

Rated 5 out of 5 stars

Always easy to book a property

Always easy to book a property, website very user friendly.
Property description is accurate.

21 July 2026
Aspects Holidays logo

Reply from Aspects Holidays

Hi Jayne, thank you so much for your feedback. We're so pleased you have found the booking process simple. Our team strives to maintain a user-friendly website with accurate property information. We hope to welcome you again soon.

Rated 5 out of 5 stars

The booking process was very good and…

The booking process was very good and when we were locked out the house everything was sorted with a 5 mins phone call

20 July 2026
Aspects Holidays logo

Reply from Aspects Holidays

Hi John, thank you for your feedback. We're glad we could help when needed; we pride ourselves on being there for our guests and are always happy to help. We hope to welcome you back to Cornwall again soon.

Rated 5 out of 5 stars

Easy to use website very good…

Easy to use website very good communication

13 July 2026
Aspects Holidays logo

Reply from Aspects Holidays

Thank you so much for your comments. Our Marketing team will be pleased to hear that you found the website easy to use. We hope to welcome you back to Cornwall again soon.

Rated 5 out of 5 stars

Atlantic ayr

Fantastic apartment aspect are so easy to deal with been using them for years never had any problems

20 July 2026
Aspects Holidays logo

Reply from Aspects Holidays

Thank you, John, for this wonderful feedback, how lovely to hear! We're so glad you enjoyed your stay at Atlantic Ayr and we hope to welcome you back to Cornwall again soon.

Rated 5 out of 5 stars

Have dealt with this company for several years

Have dealt with this company for several years and have always received prompt, professional and friendly service

20 July 2026
Aspects Holidays logo

Reply from Aspects Holidays

Hi Jenny, thank you for your feedback and for your continued support. It means a lot that you've chosen to book multiple holidays with us 😊 . We're pleased you've always had a positive experience with our lovely, friendly team, and we hope to welcome you back soon.

Rated 5 out of 5 stars

This company is easy to communicate…

This company is easy to communicate with - its booking process is user friendly. It's great that you can pay £40 to reserve your favourite property before paying the deposit. Please retain the small business personal approach.

21 July 2026
Aspects Holidays logo

Reply from Aspects Holidays

Thank you so much for your kind words! We pride ourselves on our small, local and personable approach and have no intention of changing 😊. We are very glad to hear this is something you valued, and we can't wait to welcome you back to Cornwall again.

Rated 5 out of 5 stars

Excellent staff

Excellent communication, in good time, ease of navigating the website. We met the staff in the branch after reporting a faulty kettle and their response was quick and efficient.

20 July 2026
Rated 5 out of 5 stars

Awesome service

Every time we have booked with aspects which had been for a number of years now, the service has been excellent and the cottages we have stayed in have been fabulous .
Beach Break in Praa Sands was a wonderful place too stay

20 July 2026
Rated 5 out of 5 stars

Quality Accommodation.

Website, booking process and communication is excellent. We have stayed with Aspects six times and each property has been of a consistent high standard. All being beautifully presented, very well equipped, clean and comfortable. We will continue to use Aspects every time we visit Cornwall.

20 July 2026
Rated 5 out of 5 stars

Seamless

Seamless! The property was spotlessly clean and smelt fresh upon arrival and provided everything we needed for a great holiday. We are already planning to go back next year.

20 July 2026
Rated 5 out of 5 stars

Aspect holidays in St Ives

We have now stayed in St Ives with Aspect for they past 5 years and have already booked for next year. The properties are always very nice and the service provided by Aspect is excellent. Looking forward to next summer!

19 July 2026

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