Assured Pharmacy Reviews 

15,131
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and supportive service, highlighting the staff's helpfulness, knowledge, and empathetic approach during consultations. Many appreciate the clear communication, regular updates, and ongoing guidance provided, making them feel well-informed and supported throughout their journey. The overall process is frequently described as easy, efficient, and thorough, with quick consultations and prompt order processing. However, some customers also noted concerns regarding order and delivery services. Specific issues included delayed deliveries, orders sent to incorrect addresses, or receiving extra, un-ordered items. Reviewers also mentioned difficulties obtaining refunds for delivery charges when issues arose, and some experienced confusion about delivery confirmations.

What people talk about most

Service

Users describe positive interactions with service, with many reviewers expressing satisfaction and even... See more

Customer service

People report positive experiences with customer service, highlighting helpful and professional interactions,... See more

Staff

Customers consistently note positive experiences with staff, describing them as helpful, professional, and... See more

Order

Customers had ambiguous experiences with order, with some reviewers finding the ordering process simple,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the promptness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Haven't felt hungry nor been looking for food, unfortunately, I'm in my 3rd week and am a little disappointed with my weight loss - I have lost some but not as much as I was hoping for - so far. One... See more

Rated 4 out of 5 stars

Daily supportive emails have been great. It’s only my first week so not much really to say. Felt a little boated and nauseated on days 2 and 3 but otherwise all ok. Too early to notice any weight los... See more

Rated 4 out of 5 stars

Very thorough introduction to this form of medication. Explained in detail the journey I would take with their support. Stressed there was always help available through customer services if the need... See more

Rated 4 out of 5 stars

A quick response when completing initial consultation, making getting an answer and medication as quick as you can supply the correct information. When I was then successful delivery was very quick a... See more


Company details

  1. Pharmacy

Information provided by various external sources

Assured Pharmacy is an online pharmacy and prescribing service based in the UK. We're fully regulated and committed to an amazing customer experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

15k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(15,131)

161 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend assured pharmacy!!!

Iv had an unbelievable experience from a really relaxed consultation everything was explained, past medical history, how to administer the injection, what to expect and a really quick dispatch and I have already lost 1.9kg in 1 week of using mounjaro so happy!!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Was a easy and quite a fast process to…

Was a easy and quite a fast process to get you started with everything, video of how to do everything step by step was very helpful, staffs always on hand if need be for any reason, feel confident in the product, feels as if it’s kicked in soo quickly which was very unexpected, I dunno if it’s just my body or if it’s normal to start so fast, but very happy with service and product and providers.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

very professional company

Very impressed with the service I have received from Assured Pharmacy since beginning my weight loss journey. I have received lots of helpful emails to guide me and ensure I have the best outcome.
The assessment process was straightforward, which was a relief as I was understandably apprehensive.
I have not had any issues with the delivery of my medication and the option to schedule convenient dates for delivery is very helpful. I have been administering the injections for 5 weeks now and whilst I haven't noticed a great weight loss as my dosage is very low still - I am pleased to say I have noticed my appetite is less and I am getting full quickly when I eat, and I have also not had any side effects, which is a great relief.
I'm totally committed to seeing this through until I'm satisfied with my weight loss and maintaining a much healthier diet lifestyle, and I would absolutely recommend Assured Pharmacy to anyone who is considering weight loss injections.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Great to deal with.

Questionnaire easy to complete. Telephone consultation arrange for a time suitable to me Pharmacist was knowledgeable and helpful. Mounjaro pen was delivered promptly and include a sharps box with my first order.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I found Assured Pharmacy whilst looking…

I found Assured Pharmacy whilst looking to change provider online and decided to go with then for my mounjaro injections.I had to have a telephone consultaion with Seher who was really nice and i can say that it was straight forward and she explained everything that i needed to know and also i could ask questions which she did answer really well. The delivery was quick and i have had no issues. I would recommend this company to people if they are looking for a good pharmacy to go with and a reasonable price.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

MJ prescription and service

Really thorough and robust service, ensuring a safe and correct prescription. Helping me on my journey. Thank you
Great communication, quick and easy service with lots of appointment availability, order delivered quickly

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and attentive

Very helpful and attentive. Every question answered and daily check-ins via email to make sure it’s going well. I feel like I understand the processes positives and negatives. I trust them with my health and journey.

30 April 2026
Unprompted review

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