Have been trying to contact Atrafloor for over two weeks - no response either to emails or to 'phone calls. I had a couple of patterns in mind, but having read the reviews here, and given their lack o... See more
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Requested a sample last year when we were doing my FILs house. We didn’t order at that time. Fast forward to a few weeks ago and I requested more samples. No response at all. Not an email to say they... See more
Company replied
Atrafloor has pattern options I couldn’t find anywhere, really different, to give a ‘wow’ floor. I get what other reviews say about needing flat floor to lay it on and limited width. Luckily this wasn... See more
Terrible customer service. I had to give them the layout dimensions and even an image with all the measurements 6 times and they still messed up the pattern. I got one huge piece and one little one... See more
Company details
Written by the company
Shop our bespoke vinyl flooring and discover a custom printed flooring concept that brings never before seen design solutions to the world of flooring.
Contact info
43 Bridgewater Street, L1 0AR, Liverpool, United Kingdom
- www.atrafloor.com
Our new flooring looks beautiful
Our new flooring looks beautiful. We love it.
I chose a different colour from the one shown but it was no problem to have the design printed in my colour choice.
We did have an issue when the rolls were delivered but Atrafloor were very helpful and professional and the problem was quickly resolved.
I would recommend the company and their product.
25 October 2019
Unprompted review
Terrible product
Terrible product, too stiff and impossible to fit the patterns to match. Marks really easily and is so expensive plus then a fortune on glue etc. Avoid.
16 February 2019
Unprompted review
Product isn't fit for purpose, it's overpriced, and the customer service is terrible
I paid a lot for this vinyl, and when the (very experienced) floor fitters came they said it was too stiff for domestic purposes and most suitable for commercial use. They also unequivocally told me there would be a visible line in the join. I have since read plenty of reviews on houzz.co.uk from customers who have had similar experiences. Also, because we were intending to fit the flooring in a bathroom, the fitters told me that eventually water would seep through the join, making the product not fit for purpose. (Apparently, vinyl typically comes in 2, 3, or 4m widths, meaning you can tailor to the size of your room and avoid having a join.) Atrafloor isn't answering the phone or responding to my email, so I can't discuss this with them. When I have managed to speak with them in the past, their customer service was pretty rubbish and uncaring. I wish I'd never ordered from Atrafloor!
2 January 2019
Unprompted review
I love it!
I am very happy with my Atrafloors (Morocco for the kitchen and Darling for the corridor). The patterns are just marvellous, and after two months of use, the soil is very sturdy. The contact with Atrafloor was very pleasant, a discrepancy was resolved in an accommodating and responsive way.
We had the floor laid by professionals, the cold welding seemed to be to not that easy in DIY if the pattern should fit.
28 October 2018
Unprompted review
Powerhouse flooring
Blown away by the quality of the graphic. The colours are very sharp and bright.
27 March 2018
Unprompted review
Powerhouse floor
Amazing floor, great product, absolutely seamless Would definitely recommend!
26 March 2018
Unprompted review
Highly recommend
Great quality and design! Flooring is perfect for the space. I would highly recommend.
26 March 2018
Unprompted review
The floor looks amazing
The floor looks amazing, it really adds something to the space
26 March 2018
Unprompted review
Great, fun, quality flooring.
Great fun floor which fits it's purpose. The flooring is a great addition to the room. I would recommend it to anyone.
26 March 2018
Unprompted review
Very professional vinyl floor laying.
Really professional robust and hardy finish and expertly laid. Definitely recommend.
26 March 2018
Unprompted review
Amazing design!
26 March 2018
Unprompted review
Excellent product
Brilliant product!
Excellent quality and looks amazing.
26 March 2018
Unprompted review
Great quality and look fantastic!
26 March 2018
Unprompted review
Great product and brilliant design
Great product and brilliant design - came out just how we planned it
26 March 2018
Unprompted review
Powerhouse flooring - LOC
This flooring has transformed the space with the great sharp graphic. Would definitely recommend!
26 March 2018
Unprompted review
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