ATS Euromaster - Ripon Reviews 46

TrustScore 4.5 out of 5

4.3

Dallamires Lane, HG4 1TT Ripon, North Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Paul carried out my vehicle MOT on time, he was both courteous and professional, I will be returning to ATS Ripon

Rated 5 out of 5 stars

Guided through choice of tyres available. Booked an appointment and work was undertaken at the time promised. Very happy with price and the Michelin M& S voucher an unexpected bonus.

Company replied

Rated 4 out of 5 stars

The service and politeness of staff was excellent, however the billing was very poor. I had previously registered that I was part of the Senior's discount scheme which was noted on the "job sheet" Wh... See more

Company replied

Rated 5 out of 5 stars

Good service it takes a while before staff acknowledge you being there but every thing ok afterwards

Company replied


Company details

  1. #4 of 27 best companies in Tyre shop
  2. #1 of 9 best companies in Brake shop
  3. #3 of 20 best companies in MOT Centre
  4. #19 of 64 best companies in Vehicle Repair
  5. #17 of 58 best companies in Car service
  6. #2 of 6 best companies in Oil change service

About ATS Euromaster - Ripon

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info

  • Dallamires Lane, HG4 1TT, Ripon, North Yorkshire, United Kingdom

  • +441765601579

4.3

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Appalling attitude and completely unhelpful

I wouldn't even give 1 star! Went today having realised that I had a puncture. There were no customers and no mechanics to be seen initially. After a few minutes someone appeared so I explained the situation. He asked if I had an appointment, which I didn't and said that they had customers coming in. I said that there was no-one in at that moment but he didn't offer to look at it or offer a solution and clearly didn't care

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Oil and filter change. Good service

3 December 2024
ATS Euromaster - Ripon logo

Reply from ATS Euromaster - Ripon

Thank you for taking the time to evaluate us, we really appreciate your 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Excellent service and advise.

Excellent service and advise.

27 November 2024
ATS Euromaster - Ripon logo

Reply from ATS Euromaster - Ripon

Hi Catherine Garcia, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Good service it takes a while before…

Good service it takes a while before staff acknowledge you being there but every thing ok afterwards

21 October 2024
ATS Euromaster - Ripon logo

Reply from ATS Euromaster - Ripon

Hi MR THORPE, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Excellent

Excellent! Highly recommend

18 October 2024
ATS Euromaster - Ripon logo

Reply from ATS Euromaster - Ripon

Hello BRADE, thank you for sharing your positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great friendly service and reasonably…

Great friendly service and reasonably priced

12 October 2024
ATS Euromaster - Ripon logo

Reply from ATS Euromaster - Ripon

Hello Sue, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Good service

9 October 2024
ATS Euromaster - Ripon logo

Reply from ATS Euromaster - Ripon

Thank you for taking the time to evaluate us, we really appreciate your 5 Star rating! Kind Regards, ATS Euromaster

Rated 1 out of 5 stars

Not a good experience in Rippon

Having arrived with an AA recovery van after having a flat tyre on the motorway .We were met before hardly speaking to say they couldn't do it .Only one car on the ramp and nobody waiting. The AA man then having to contact kwik Fit who said immediately yes bring it over.Whar a difference in attitude and customer service at 2:30pm in the afternoon. When arriving at kwik Fit a black audi arrived behind us to say just been to ATS and what an attitude so unfriendly and unhelpful. We have a lease Mercedes from Arval and have the maintenance contract and should be covered with a contract from ATS.My husband who is 80 years of age and having had waited an hour which was acceptable for the AA who had come from Scarborough.There attitude was so different so helpful and kind .I as an older woman if had been travelling on my own would have thought ATS experience was totally unacceptable and perhaps some extra training should be done on dealing with their customers in times of stress.Kwik Fit was a totally different experience and my husband will never use your company again.Marie Jones.

28 June 2024
Unprompted review
ATS Euromaster - Ripon logo

Reply from ATS Euromaster - Ripon

Thank you for taking the time to review us. We strive for excellence, and are very disappointed to hear that you received anything less. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Ease of booking a time that suited me

Ease of booking a time that suited me. Job done in an hour. Helpful and pleasant staff. Brilliant service by all!

14 June 2024
ATS Euromaster - Ripon logo

Reply from ATS Euromaster - Ripon

Hi Pam Smith, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great service

Great service, friendly staff. Top notch.

16 May 2024
ATS Euromaster - Ripon logo

Reply from ATS Euromaster - Ripon

Hi Helen, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster

Rated 4 out of 5 stars

Good value repair

Mail in tyre so ATS was able to repair rather than replace. Good value. Only issue was no call when the job was complete.

4 May 2024
ATS Euromaster - Ripon logo

Reply from ATS Euromaster - Ripon

Hi, we appreciate your 4 Star rating, as we are always looking for ways to improve. We hope to see you again soon and earn a 5 star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Guided through choice of tyres…

Guided through choice of tyres available. Booked an appointment and work was undertaken at the time promised. Very happy with price and the Michelin M& S voucher an unexpected bonus.

18 April 2024
ATS Euromaster - Ripon logo

Reply from ATS Euromaster - Ripon

Hello Kinnear, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster

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