ATS Euromaster Reviews 

35,386
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 6,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent, efficient, and professional service they received. Many people praise the staff for being courteous, friendly, helpful, and knowledgeable, making interactions pleasant and appreciating the honest work. Reviewers frequently commend the great customer service and competitive, reasonable pricing. However, some customers also noted issues with customer service, citing unhelpful staff attitudes and an unwillingness to assist. A few other people felt the company sometimes failed to provide services due to broken equipment or being too busy, causing inconvenience. Additionally, some reviewers reported concerns about service quality, including incorrect diagnoses or work not being completed properly, such as wheel balancing.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, efficient, and... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service, often highlighting excellent service... See more

Price

Clients share positive opinions on price, with many reviewers finding prices competitive, fair, and... See more

Product

People report ambiguous experiences with product quality and service, with some customers praising efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have known the staff for many years, and every time I booked my car in for any maintenance, I had great service. Unfortunately, they are now gone!! The company ATS has gone and been replaced by ano... See more

Rated 5 out of 5 stars

The staff in Pembroke are always courteous, friendly and helpful. Prices are competitive and I always leave feeling confident that they have done a good job. I can't believe this branch is closing thi... See more

Rated 5 out of 5 stars

I understand that another great company is closing it's doors. Many thanks to all at ATS Euromaster for their great service. Always smiling and happy to go beyond the norm. Hopefully all the staff at... See more

Rated 5 out of 5 stars

As always- excellent service at Halesowen. Booked in for a slow puncture or maybe leaky valve. Everything explained and shown when the problem of a 6inch nail embedded on the outside part of the tyre... See more


Company details

  1. #4 of 24 best companies in Tyre shop
  2. #1 of 7 best companies in Brake shop
  3. #2 of 19 best companies in MOT Centre
  4. #20 of 60 best companies in Vehicle Repair
  5. #13 of 54 best companies in Car service
  6. #2 of 6 best companies in Oil change service

About ATS Euromaster

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

35k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(35,386)

5,519 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a great service at Merthyr ATS

Always a great service at Merthyr ATS, the team are friendly and helpful.
Recommended to friends and family.
Very sad news that they are closing, the staff will be greatly missed

9 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Tyres ordered on the Tuesday, arrived on the Wednesday and then they managed to squeeze me in on the Thursday for fitting. Friendly staff and will use again as good value.

9 April 2026
Rated 1 out of 5 stars

They have not reset the service warning…

They have not reset the service warning on the dash. I was not advised when they took receipt of my vehicle. As I went to leave saw warning told you will have to go to dealer. The returned they tried said didn’t have info to do. Then said call following Wednesday told there would be no charge. When phoned which done agreed should be done. The when called today said if booked online should have read terms. I have read cannot see anyway why not told before carried out work it’s an old Land Rover. So no not happy paying £130 now have to find dealer to fix. I appreciate this depot soon to change hands but team very negative. Can you help me? 07815910622 Mel

3 April 2026
Rated 1 out of 5 stars

On Tuesday 6th April I phoned ATS at…

On Tuesday 6th April I phoned ATS at their Westhoughton branch intending to purchase a tyre for a spare steel wheel that I had acquired for my Fiat Ducato Camper Van. Not being 100 percent sure the steel wheel was the correct fit for my van I asked if they would take an existing wheel off the van and test if the steel spare wheel was the correct fit before fitting a tyre to it. I was advised "we are too busy to mess about with this, you are better off doing it yourself". Previously this branch was happy to fit 4 Michelin Cross Climate tyres to my car, but on this occasion not prepared to help even though what I asked them to do would require lass work than a normal tyre change as there was no tyre to remove. I for one will never use ATS again as they appear to have no concept of customer service.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased

Very pleased had issue with air con needed recharging. They managed to do it straight away. This branch has always been very helpful will be missed when it closes

8 April 2026
Rated 2 out of 5 stars

Tried to overcharge me without explanation

The work they did was good, but they tried to overcharge me by approx. £50. I challenged the final cost as it was more than I had been quoted. I asked what else had been done and he said 'the brakes were really dirty' (as opposed to just 'dirty'). When I came to collect and challenged the final cost, the staff member then said something along the lines of 'well I could do it for [the original price]' and could not provide an explanation for why I had been charged an extra £50. Really disappointed as I've had great experience with them before and the staff, but will now be avoiding in future and going with a more trusted garage.

The work they do is good, but be wary of what you're being charged, make sure you can get a quote before work is done and ask exactly what has been done when you go to collect.

18 March 2026

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