AttractionTickets.com Reviews 

32,462
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 5,482 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service and the helpful, friendly staff who provide great advice and support. Many people appreciate the competitive pricing, often finding tickets and packages cheaper than other options. The booking process and overall user experience are consistently described as simple, straightforward, and easy to use. However, some customers also noted that prices were not always the cheapest, finding better deals elsewhere for similar products. A few other people also felt that customer service could be unhelpful in resolving issues, lacking flexibility or willingness to escalate requests.

What people talk about most

Price

Reviewers mention positive feedback about price, with many finding competitive and unbeatable prices for... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, professionalism, and... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, friendly, and efficient... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of navigation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were very anxious about choosing Santa Fe in summer because of everyone saying it was horrendous to try sleep in the heat with no air-con, so we wanted to see if we had an option to change hotel. G... See more

Company replied

Rated 5 out of 5 stars

We have booked our Disney Paris trips many times now with AttractionTickets. For both Disney accommodation with tickets and then also just for separate Disney park hopper tickets. The prices are alway... See more

Company replied

Rated 5 out of 5 stars

You have made booking our Mini holiday to Disneyland accessible, easy and a joy to plan. From booking the hotel to buying the pass tickets and downloading instruction were on point. Any queries were... See more

Company replied

Rated 5 out of 5 stars

Great customer service on the phone from Kirsty when I needed to change the start date of my Orlando combo tickets. She was very helpful and had lots of advice on our Florida visit too. Comparative... See more

Company replied


Company details

  1. #4 of 41 best companies in Event ticket seller
  2. #77 of 200 best companies in Travel agent

Written by the company

We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today

Our promise to you

Written by the company

Our goal is to give every customer, whether they book online or speak to one of our expert sales team, a seamless and stress-free booking experience. We know how important your holidays are (we're theme park obsessed ourselves!) and we'll take them time to guide you through the process of booking an incredible theme park holiday that you'll remember forever.

Contact info

THE UK'S NO.1 ATTRACTION TICKET PROVIDER

The experts in Walt Disney World, Universal, Disneyland Paris & more!

4.8

Excellent

TrustScore 5 out of 5

32k reviews

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4.8

All reviews

(32,462)

5,324 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Very friendly staff who took the time to resolve my issue and found a good product for me that I wouldn’t have found myself online

7 July 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thanks for your lovely feedback! We’re delighted our team could help resolve your issue and find the perfect option for you.

Rated 5 out of 5 stars

Good Service

Good Service

7 July 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

We appreciate the five stars!

Rated 4 out of 5 stars

Easy booking and no problem

It was easy to book and no problem using the tickets at Disneyland.

4 July 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you so much for the feedback and four-star rating!

Rated 5 out of 5 stars

Have used Attractiontickets for Euro…

Have used Attractiontickets for Euro Disney and Siam Park, found to be cheaper than at the parks and also free burgers at Siam Park highly recommended

29 June 2026
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Reply from AttractionTickets.com

Thanks for your kind words! Here's to more amazing adventures and great savings!

Rated 5 out of 5 stars

Website was easy to move around

Website was easy to move around. Prices of the tickets were very reasonable and it was really helpful to be able to pay over time.

6 July 2026
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Reply from AttractionTickets.com

Thanks for your lovely review! We're so glad you found our website easy to use and our payment options helpful.

Rated 5 out of 5 stars

Just the best experience 3 years in a…

Just the best experience 3 years in a row. Mary and Sammy on the uk sales team helped us every step of the way and made a 10 people booking easy to deal with. Will be using again very soon!

6 July 2026
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Reply from AttractionTickets.com

Thank you for your fantastic review! We’re delighted Mary and Sammy could make your booking so easy. We look forward to helping you again soon!

Rated 5 out of 5 stars

Great price

Great price! Thank you!

5 July 2026
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Reply from AttractionTickets.com

We truly appreciate your kind feedback and your high rating. Thank you for your support!

Rated 5 out of 5 stars

This is the 2nd time booking through…

This is the 2nd time booking through this company, with no problems from start to finish and very reasonable priced with the Black Friday deal I got

29 June 2026
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Reply from AttractionTickets.com

Thanks for coming back to us! We're delighted everything went smoothly again and that you grabbed a great Black Friday deal

Rated 5 out of 5 stars

Excellent communication

Excellent communication, great prices.
Will definitely order again

6 July 2026
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Reply from AttractionTickets.com

We really appreciate your review! Thanks for choosing us—we look forward to your next booking.

Rated 5 out of 5 stars

Great Service!

The website is so easy to use and such a great savings!! Locking in the price with a deposit and paying the balance later made it a little bit easier on the wallet :) Highly recommend!

6 July 2026
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Reply from AttractionTickets.com

Thank you for your lovely review! We're so glad you enjoyed your booking experience.

Rated 5 out of 5 stars

Great Service and prices

Great Service and prices. I will be looking at using them for more tickets.

6 July 2026
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Reply from AttractionTickets.com

Thanks for sharing your thoughts and supporting us!

Rated 5 out of 5 stars

I cannot say how positive the…

I cannot say how positive the experience is with this company. They are helpful, professional and lovely.

29 June 2026
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Reply from AttractionTickets.com

Thank you so much! Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

Disney Paris - Multiple Bookings

We have booked our Disney Paris trips many times now with AttractionTickets. For both Disney accommodation with tickets and then also just for separate Disney park hopper tickets. The prices are always the best we find on the market and the customer services teams are so helpful if we have ever had any additional queries. Evie-May has been super helpful this time with our booking as we wanted to add a premier access pass and she replied and got this sorted for us so quickly! Thank you ☺️

4 February 2026
Unprompted review
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Reply from AttractionTickets.com

Thank you for your fantastic feedback! We’re thrilled to be part of your trips and that our team could help.

Rated 4 out of 5 stars

All the ladies I spoke to are super…

All the ladies I spoke to are super friendly and very helpful. But very disappointed that you don't get real tickets anymore, I appreciate that everything is digital now, but for someone like me who is not tech savvy it's a nightmare. Wish you could have an option, either digital or actual tickets, even if there was a postage fee for tickets to be sent. Luckily have a great daughter in law who could download tickets for us, but even she had to ring ATD for advice.

26 June 2026
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Reply from AttractionTickets.com

Thank you for your feedback.

Please note that the decision to discontinue physical tickets was made by the parks and is unfortunately beyond our control.
If you need any assistance, please don't hesitate to contact us—we'll be happy to help.

We hope you have a fantastic time!

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