Attractiontix Reviews 

177
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Bought online and tickets were delivered within minutes by email with a digital QR code included so I didn’t need to print anything. I was able to use the ticket number to add it directly to my Apple... See more

Rated 5 out of 5 stars

Just booked tickets for California. Booking process was easy, tickets came within minutes despite an up to 72 hours warning. As for price, incredible! I usually use a company with a similar name but t... See more

Company replied

Rated 5 out of 5 stars

The best price I could find for our Disneyland Paris tickets, website super easy to use and the ticket confirmation came through straight away. Was also able to link my tickets to the Disneyland app s... See more

Company replied

Rated 2 out of 5 stars

We ordered two Disneyland Paris tickets for the following day, and they arrived in our inbox almost immediately. Great! Then we got to the gate, and they wouldn't scan. The guy typed the numbers in ma... See more

Company replied

Company details

  1. Event ticket seller
  2. Amusement Centre

Written by the company

• Trusted supplier for the best attractions, theme parks and tours all over the world • Advance tickets that can get you into attractions faster and easier • UK-exclusive packages that you can’t get at the attractions • In-depth guides and essential information that will help you to perfect your holiday plans • Choice in how you can contact us, how to pay and how you’ll receive your tickets • UK call centre based in sunny Birmingham • Making it easier for you to nail that holiday (or day out) like a boss


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

177 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(177)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible customer service!!

Terrible customer service. Wrong tickets sent but refused to answer emails so I've been left out of pocket and had to buy new tickets elsewhere.
I definitely won't be using them again. Avoid. Read other similar reviews!!

1 October 2022
Unprompted review
Attractiontix logo

Reply from Attractiontix

Hello Andrew,

We are really sorry to hear that you did not receive the correct tickets and weren't able to get in touch with the team. We of course value your custom and wish to resolve the issue for you.

Please do get in touch with our customer care team at tickets@attractiontix.co.uk so that we can take a closer look at the situation.

Kind regards, Customer Care Team Member

Rated 5 out of 5 stars

Easy to book

Easy to book. Great communication. Enjoyed the bonus of Disney plus too . Very easy service and great price.

13 August 2022
Unprompted review
Rated 1 out of 5 stars

Unrecognised bar/QR code

The code on the ticket wasn't recognised at the entrance gate. Luckily, the Alton Towers staff let us through as they could see we had paid for admission, but it took a few tries at varies gates trying to scan through, which was quite awkward.

23 February 2022
Unprompted review
Attractiontix logo

Reply from Attractiontix

Hello Jennifer,

We are really sorry to hear that you were not able to scan into the park on this occasion. We value your custom, and this certainly isn't what we expect when customers are trying to enter any attraction.

Please do get in touch with our customer care team at tickets@attractiontix.co.uk so that we can take a closer look at this!   

Kind regards, Customer Care Team Member

Rated 5 out of 5 stars

The communication was great

The communication was great, especially when we were panicking about June (at the time) not being available for purchase. But the staff did a great job of reassuring us!

13 June 2022
Unprompted review
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Reply from Attractiontix

Thank you so much for the feedback! All the best!

Rated 5 out of 5 stars

Disneyland Paris Tickets

Purchased tickets for Disneyland Paris, prices were the best around and I used a cashback site for even more savings. Tickets were received quickly by email and we printed them off.

12 August 2022
Unprompted review
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Reply from Attractiontix

We're so glad to hear about your experience! Have a wonderful time!

Rated 5 out of 5 stars

Excellent service

Booked twice with them. And will continue to do so. Better prices, excellent service and overall a great booking experience.

4 August 2022
Unprompted review
Attractiontix logo

Reply from Attractiontix

Thanks for the great feedback!

Rated 5 out of 5 stars

Nice and easy

Nice and easy! No issues at all, had an amazing time, would use this service again! (Hopefully soon)

15 April 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic price paid for Disneyland Paris

The tickets for Disneyland Paris were a great price. Easy to complete transaction. We had no problem at all gaining entry on the day. You can either download or print off. Will definitely use Attractiontix again .

15 April 2022
Unprompted review
Attractiontix logo

Reply from Attractiontix

So glad to hear - we hope you had a fantastic trip! :)

Rated 5 out of 5 stars

Easy booking

Very simple to purchase and receive tickets. Added straight on to my Disney experience no problem at all.

14 November 2022
Unprompted review
Rated 4 out of 5 stars

Good value and rapid.

Tickets were good value and arrived by email rapidly. The only negative was that because they didn't display the purchase price on the ticket I was unable to use this when purchasing my Disneyland Paris Annual Passport on the day I visited.

25 October 2022
Unprompted review

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