Audio Express (Creative Audio) Reviews 

1,508
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Apparently the definition of a one star review includes the terms unacceptable, unreasonable and RUDE......which somewhat sums up my eBay experience with this company. I messaged “David” with w... See more

Rated 4 out of 5 stars

As a long term user of Cyrus equipment I was very happy to replace my original system with the Cyrus Lyric, especially at a very favourable price from Creative Audio. Staff were very helpful and a d... See more

Rated 4 out of 5 stars

Always a pleasure! Placed my order on line and within minutes Creative Audio were on the blower to confirm my choice and it's suitability with my system.

Rated 1 out of 5 stars

So, I’m still waiting for my new AL Audio sub speaker to replace the used one I didn’t order. Somehow it shows on the invoice they sent me, that it was used. Well, I stay away from used items and pref... See more

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1.0

Bad

TrustScore 1 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.0

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(1,508)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful.
Its great that we have local independent shops where you can visit and get expert advice and service. The internet will never be able to compete with that.
Fantastic store and great staff.
Thank you very much for an excellent service.

16 February 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended!!

They ordered my Cyrus pre2dac QX especially from Cyrus, So got the exact product I wanted at their promotional price, arrived ontime and they shipped it all inclusive.
Cannot fault service especially at super web prices.

12 February 2018
Unprompted review
Rated 5 out of 5 stars

Don’t be put off when they send you link to pay via the parent co - absolutely fine!

To begin with I thought it odd when it said phone for best price for the speakers I wanted, but this turned out to be a fabulous thing as got a really good deal!!! Very professional, first class service even though I was little hesitant due to being sent a link to parent company to make payment. Arrived really quickly and very well packed (survived the couriers!). Will definitely use again! Thank you!

12 February 2018
Unprompted review
Rated 5 out of 5 stars

Faultless service from start to finish

Faultless service from start to finish. Incredibly helpful staff. No rush to complete transaction, all my queries were fully answered. Without question Creative Audio will be the first-stop for my next Hi-Fi purchase. VERY HIGHLY recommended retailer.

10 February 2018
Unprompted review
Rated 5 out of 5 stars

Delighted with Creative Audio, Shrewsbury

I have been delighted with all aspects of my interactions with Creative Audio. They are client focused, knowledgeable and offer a great service. My wife and I received excellent advice and support in selecting a preamp, CD player and streamer. When we visited their showroom in Shrewsbury they spent time asking questions to find out the kind of system we were looking for, the genres of music we typically played and the type of sound we preferred. Once they had established some parameters they invited us to listen to a range of amps, CD players and speaker systems. Nothing was too much trouble - there was no hard sell, rush or pressure. When we selected our units we felt that we had chosen the equipment that suited our needs, listening requirements and budget. All items were in stock apart from the CD player. So that we could listen to music over the Christmas period they even loaned us their demo CD unit until the Naim CD player that we had ordered arrived in stock. We exchanged a number of emails and they were prompt and efficient in all aspects of their communications as the order was fulfilled. I will certainly use Creative Audio in Shrewsbury for any future needs.

2 February 2018
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent service,offered me a good deal on the speakers I bought and I received them the next day,could not ask for more.

2 February 2018
Unprompted review
Rated 5 out of 5 stars

Excellent HiFi online retailer with great prices

Excellent HiFi online retailer with great prices. A thoroughly enjoyable ordering experience with solid customer service and good communication from order to delivery. I would not hesitate in ordering from them again. I will also definitely check their prices before ordering from anywhere else.

29 January 2018
Unprompted review

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