Audio Express (Creative Audio) Reviews 

1,508
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Apparently the definition of a one star review includes the terms unacceptable, unreasonable and RUDE......which somewhat sums up my eBay experience with this company. I messaged “David” with w... See more

Rated 4 out of 5 stars

As a long term user of Cyrus equipment I was very happy to replace my original system with the Cyrus Lyric, especially at a very favourable price from Creative Audio. Staff were very helpful and a d... See more

Rated 4 out of 5 stars

Always a pleasure! Placed my order on line and within minutes Creative Audio were on the blower to confirm my choice and it's suitability with my system.

Rated 1 out of 5 stars

So, I’m still waiting for my new AL Audio sub speaker to replace the used one I didn’t order. Somehow it shows on the invoice they sent me, that it was used. Well, I stay away from used items and pref... See more

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1.0

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TrustScore 1 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.0

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(1,508)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent store

Staff were knowledgeable and very helpful. I bought a Bluetooth speaker and they arranged to play my music from my own iPad to test it out.
Great service.

24 December 2017
Unprompted review
Rated 5 out of 5 stars

Good price

Good price, free postage/packing (I live in North Scotland which can be seen as a reason to whack on extra costs) and delivery as and when stated. Customer service responded personally and effectively when I had a query. This is not an anonymous company like so many others. I highly recommend Audio Express

21 December 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Good advice on the phone. Good price for a great Cyrus Lyric and Neat Iota Alpha combo (sounds great). Slick delivery. Five Stars!

21 December 2017
Unprompted review
Rated 5 out of 5 stars

Bought Canton Sub 10.2 having seen it …

Bought Canton Sub 10.2 having seen it offered at around 1/2 price. Efficient online odering and next day delivery as promised. I had visited the shop in Shrewbury a couple of years ago so was happy to deal with the company online. As an aside, the Canton is truly an exceptional gut wrenching yet musical sub, surpassing subs from dedicated brands such as SVS and Rel to name just 2 of many I've bought over the past 20 years.

21 December 2017
Unprompted review
Rated 5 out of 5 stars

I cannot recommend more

I cannot recommend more. Called me within minutes of placing my order to make sure I had not forgotten anything I would need, offered me faster delivery than I had requested and kept me up to date with my progress at all times. All this and they were cheaper than anyone else I had seen when researching. Definitely intend to use again.

20 December 2017
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly service provided

Good communication and all questions answered quickly. Helpful advise given and it felt as though the company actually cared that I got the best service available. We shouldn't just take this for granted as not all companies think that way unfortunately. Very happy overall.

19 December 2017
Unprompted review
Rated 5 out of 5 stars

I’m a returning customer to Creative …

I’m a returning customer to Creative Audio. I rely on their honest and respected opinion, vital when you’re spending many thousands of pounds, they’re not a box-shifter. I cannot fault any of their service from pre-sales advice, demo room to after sale support. Always a pleasure to spend my hard earned money with them.

18 December 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Third time I’ve used Creative Audio in Shrewsbury - really good to have knowledgeable people at the end of the phone or on an email.

They don’t try and sell you the most expensive kit but try and match the right kit to your needs. Their prices are pretty keen - not always the cheapest but always ‘there or thereabouts’.

The balance between expert advice and price is well made.

Thoroughly recommend these guys.

17 December 2017
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend this company 😀

I wasn’t sure about spending so much with a company I have now used before, however, when I spoke to them they were extremely helpful and knowledgeable. I bought a full system and have been really impressed with the after sales help supplied in setting things up properly. I would definitely recommend this company. Excellent value and brilliant service. Thanks😀

15 December 2017
Unprompted review
Rated 5 out of 5 stars

Top notch service and price

Very knowledgeable, affable and helpful staff.
They had the best prices on the speaker's that I was looking at in the shop (including online), and even carried my purchase to the car (some distance away) - can't ask for more than that!! Wouldn't hesitate to recommend or go back to them again

15 December 2017
Unprompted review
Rated 4 out of 5 stars

Always a pleasure!

Always a pleasure!
Placed my order on line and within minutes Creative Audio were on the blower to confirm my choice and it's suitability with my system.

7 December 2017
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service! Super fast delivery!

Outstanding customer service!
These guys know their stuff and will respond to your emails very quickly, even late evening on Saturday!
They provided me with an honest advice and did not try oversell me anything.
New Dali Opticon 6 Speakers ordered on Monday, delivered on Tuesday before 9 in the morning.
Top quality!

5 December 2017
Unprompted review

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