Audio Express (Creative Audio) Reviews 

1,508
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Apparently the definition of a one star review includes the terms unacceptable, unreasonable and RUDE......which somewhat sums up my eBay experience with this company. I messaged “David” with w... See more

Rated 4 out of 5 stars

As a long term user of Cyrus equipment I was very happy to replace my original system with the Cyrus Lyric, especially at a very favourable price from Creative Audio. Staff were very helpful and a d... See more

Rated 4 out of 5 stars

Always a pleasure! Placed my order on line and within minutes Creative Audio were on the blower to confirm my choice and it's suitability with my system.

Rated 1 out of 5 stars

So, I’m still waiting for my new AL Audio sub speaker to replace the used one I didn’t order. Somehow it shows on the invoice they sent me, that it was used. Well, I stay away from used items and pref... See more

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1.0

Bad

TrustScore 1 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.0

All reviews

(1,508)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great internet service and I’ll bet great instore service as well

I knew exactly the speakers that I wanted (Neat Iota bookshelf speakers - absolutely brilliant) but because they are specifically for a smaller room, I received a telephone call - the same day I placed the order by internet - just to check that the were exactly what I wanted for the size of my room. It’s reassuring to know that CREATIVE AUDIO don’t just take your order but that they check that it really is the best option for the customer. If they do that with their internet customers I reckon their “ face to face “ service will be even better. Well done. Keep your prices competitive and I will be back. Thanks again Mick Monaghan

29 November 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

I bought an Arcam Solo online from Creative Audio recently. Kit is great but what particularly impressed me was the friendly guy from Creative who phoned me up before delivery to check if I had any queries and advised me on speaker set up. Recommended.

28 November 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Knowledgeable staff. No unnecessary up selling. Great products. Would and have recommended.

26 November 2017
Unprompted review
Rated 5 out of 5 stars

Superb experience

It was my first experience with Audio Express/Creative Audio and they have been one of the best, if not the best company I've purchased from. I had called the store and staff were incredibly knowledge, polite and professional throughout the entire interaction. I will happily recommend them to anyone looking to set up a home entertainment system.

20 November 2017
Unprompted review
Rated 5 out of 5 stars

Brill service

Brill service,
The team are always happy to spent time with you to discuss your needs. When I got my brand-new Naim CD5Si home I noticed the transport was making a slight noise. Rang up and they immediately suggested the likely cause of the fault. Next day I brought it in and Martin had it sorted within the hour. Sounds fantastic!

20 November 2017
Unprompted review
Rated 5 out of 5 stars

Good company

Good company. Knowledgeable staff and helpful. Product as description. Good delivery. No problems.

6 November 2017
Unprompted review

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