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Audiophonics Reviews 

1,439
•
TrustScore 4.5 out of 5

4.6

Hi-fi shop
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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping service, noting that their orders arrive promptly, securely packaged, and in pristine condition. People regularly emphasize the helpful communication and efficient handling of orders by the team. Buyers also appreciate the competitive prices, describing the audio components as excellent value for money with impressive performance. However, some people mentioned issues regarding logistics, international shipping terms, and unexpected extra costs. Reviewers expressed frustration over situations involving lost shipments, unclear delivery options, and unexpected international customs fees. These customers noted that resolving such delivery failures or getting support accountability proved difficult.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the high quality and fair... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the exceptional build and... See more

Price

Clients share positive opinions on price, consistently highlighting fair costs and excellent value for the... See more

Service

Consumers find service to be excellent, highlighting fast delivery and smooth overall experiences. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wide range of products, for every pocket and every requirement, at any level. Everything clear, order sent over the weekend, packed and shipped on Monday, arrived all the way to Romania on Wednesday... See more

Rated 5 out of 5 stars

Bought this AUDIOPHONICS AP300-S500NC Amplificateur de Puissance NCore NC502MP as a power amplifier to my Kappa 8.1 loudspeakers that are notoriously hard to drive and for the first time they came to... See more

Rated 5 out of 5 stars

First grade customer service. The communication was clear and when I asked a question about a product, I got a polite answer right away. It gave me a really good impression of the store. The delivery... See more

Rated 5 out of 5 stars

I purchased Topping B200 power amplifiers at a very good price. Very fast delivery at a low price. Devices well packed and secured. B200 great. The loudspeakers disappear and a spacious soundstage app... See more

Company details

  1. Hi-fi shop
  2. Electronic parts supplier
  3. Electronic spare parts
  4. Home audio shop

Written by the company

Audiophonics est une société spécialisée dans la distribution de produits et appareils HiFi, audio et Do It Yourself sur internet. Des produits qualitatifs au meilleur prix.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(1,439)

399 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, communication after purchase was always fast. When I bought my CD player, they didn't have it in stock and they were always giving feedback and letting me know when they had it in stock. Everything went really well, I recommend it without a shadow of a doubt. 5 stars

25 October 2025
Unprompted review
Rated 5 out of 5 stars

TOP!

Excellent product, fair price, fast and on time delivery, top! THANK YOU!

2 October 2025
Unprompted review
Rated 5 out of 5 stars

First grade customer service

First grade customer service. The communication was clear and when I asked a question about a product, I got a polite answer right away. It gave me a really good impression of the store. The delivery was also quick and my item arrived in perfect condition.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

Bought this AUDIOPHONICS AP300-S500NC…

Bought this AUDIOPHONICS AP300-S500NC Amplificateur de Puissance NCore NC502MP as a power amplifier to my Kappa 8.1 loudspeakers that are notoriously hard to drive and for the first time they came to life! Previously I drove them with my Meridian G55 which is a very good amplifier but 5 times 100w is unfortunately not enough for these loudspeakers. This reasonable priced amp compares with amps that cost 3 000 - 5 000 euros. I am not saying that it is equally good, but it is good enough and for sure comes very close.

19 September 2025
Unprompted review
Rated 4 out of 5 stars

They are good.

Previous gave them a bad review, but I got them mixed up with my experience with Soundimports. It's Soundimports I have continuous problems with.

21 August 2025
Unprompted review
Audiophonics logo

Reply from Audiophonics

hank you for your review.

We remain at your disposal.

Best regards,
----------------
Hello,

We found a customer account with four orders, two shipped with the French Post Office and two with UPS.

Standard delivery times are 2 to 5 days.

Express delivery via UPS Saver takes between 24 and 48 hours.

We remain at your disposal.

Best regards,

Rated 5 out of 5 stars

Cannot ask for more!

Wide range of products, for every pocket and every requirement, at any level. Everything clear, order sent over the weekend, packed and shipped on Monday, arrived all the way to Romania on Wednesday. Quality of products: as expected.
Thank you for existing.
Thanks to you, I've "remembered" being an electronics engineer and refused to pay all those crazy prices on audiophile cables and other ancillaries and decided to solve the problems myself.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

My favourite (diy) audio shop by far

I've been a customer for more than a decade and every order is of excellent quality and handled excellent with good track/trace updates as well. My favourite (diy) audio shop by far. This order was sent rapidly and packaging was very good. Quality of products excellent (as always).

7 August 2025
Unprompted review

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