Audley Travel - UK Reviews 

1,220
TrustScore 5 out of 5

4.9

New Mill Lane, New Mill, OX29 9SX Witney, England, GB


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Rated 5 out of 5 stars

We have just returned from an amazing holiday to Canada. We are so grateful to Alice Wright from Audley Travel for her help and dedication in arranging this special birthday trip. She was patient when... See more

Company replied

Rated 5 out of 5 stars

We’ve just returned from another amazing holiday experience organised by Isabelle at Audley travel. The friendly efficient service helps up have a stress free break and we know it will all go smoothl... See more

Company replied

Rated 5 out of 5 stars

I worked with Lynette, who cared about every aspect of the trip. She took much time to understand our pretty specific needs and worked tirelessly to provide options that would meet our needs and requi... See more

Company replied

Rated 5 out of 5 stars

Amazing Trip to Borneo.Our agent Charlotte planned everything in detail. Accommodation was great and drivers etc were all on time. We would never have been able to plan such a detailed itinerary on ou... See more


Company details

  1. Cultural tours provider
  2. Boutique hotel
  3. Cruise Travel Agency
  4. Tour Agent
  5. Tour operator
  6. Travel agent

About Audley Travel - UK

Written by the company

We’re experts in individually designed travel, creating meaningful journeys in more than 80 destinations across all seven continents. We’ve spent nearly 30 years building trips around what you want to see and how you want to feel, where you define every aspect. We’ll put you in the hands of a dedicated destination specialist, someone who knows where you’re headed because they’ve been there themselves. They’ll plan your trip down to the finest detail, choosing experiences that call to you and introducing you to local guides who are top in their field. Because we know that the best way to see the world is your own.

Why journey with us?

Written by the company

A trip as individual as you
Your ideas, our intuition. The two come together to create a journey that’s uniquely yours.
A dedicated expert, from start to finish 
From your starting conversation, your specialist is the expert you can rely on at every step.
Meaningful experiences, real connections
If you have a particular passion, we’ll find ways for you to explore it, accompanied by guides who’ll bring everything to life.
The travel experts you can trust
We put the same emphasis on taking care of you while you’re away as we do on creating your trip, and we're there for you 24/7.

Contact info

  • New Mill Lane, New Mill, OX29 9SX, Witney, England, United Kingdom

  • +441993460588

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

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(1,220)

561 reviews in the last 12 months

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Rated 5 out of 5 stars

What a holiday that was….

We have just returned from an amazing holiday to Canada. We are so grateful to Alice Wright from Audley Travel for her help and dedication in arranging this special birthday trip. She was patient when I was indecisive in arranging my husband’s 60th birthday trip. We had a few hotels booked, cars and trips arranged and I had a few worries as to whether there would be any issues on arrival to various destinations. I needn’t have worried, every part of the trip flowed seamlessly and this was all down to Alice’s meticulous planning.

3 August 2026
Unprompted review
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Reply from Audley Travel - UK

Hi Sharon,

Thank you for sharing such a wonderful review of your recent Canadian adventure.

It’s wonderful to hear your trip flowed perfectly from start to finish. Alice will be so pleased to know her planning helped make your husband’s birthday truly unforgettable.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

A fantastic holiday in South Africa and Zanzibar

Audley organised an excellent family holiday for us in South Africa and Zanzibar. Both Kirsty and Harriet were excellent at listening to our ideas and implementing them. They were friendly and professional, knowledgeable about the various locations, happy to flex the arrangements and make changes where necessary to the proposed itinerary to reflect our particular wishes and needs, and worked very efficiently with us to make it all happen. There were a few communication and other small glitches as the holiday was being put together but nothing major and any issues were quickly addressed and the overall service provided by the team was first-class. One member of our family has a serious peanut allergy which makes some travel daunting. Both Kirsty and Harriet took our concerns very seriously and did an excellent job in discussing the situation with the airlines and hotels/lodges and ensuring that all possible precautions were taken.

The holiday itself worked perfectly - the guest houses in Cape Town and Franschhoek were very good choices for our family and suited us well - perfectly situated, relaxed and comfortably luxurious but with friendly and welcoming atmospheres too. Our safari adventure in Shumbalala, in Thorneybush Reserve/Kruger, was nothing short of spectacular. We had always hoped that this would be the special part of the trip and it was more than we could have hoped for. It is difficult to think of how it could have been better - a very special thank you to the whole team there and to our amazing guide and tracker in particular. The accommodation and atmosphere was great, nothing was too much trouble for anyone, the attention to detail was fantastic and the whole experience felt very personal. Great rooms, wonderful food and incredible game drives. Fantastic all round! Breezes Beach Club in Zanzibar was also a very good choice for us for a few days relaxing on a beach - a lovely hotel in a beautiful location, lots of beach and water activities, good food and friendly and attentive hotel staff.

All of our flights, connections and pick-ups worked well and the local agents working with Audley (New Frontiers, Ilios Travel and ZanTours) were all very good and reliable. The pick-ups were on time, the drivers were friendly, professional and informative and being guided through the airports on arrival was an excellent service and made our lives very easy. The day-long excursion we booked in Cape Town was also great and well organised, with an excellent guide (Justin). The only negative in the whole trip is that we would not want to fly with Precision Air again (from Zanzibar) - they were pretty chaotic, changed our flight times twice in the last 24 hours, and neither the airport process or the flight itself inspired us with any confidence.

Huge thanks to Kirsty and Harriet, and the wider Audley team, for helping us put together a very memorable holiday. It was very well organised, and we loved all of it!

24 July 2026
Unprompted review
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Reply from Audley Travel - UK

Hi Jonathan,

We are so pleased to hear that we were able to create such a memorable family holiday for you in South Africa and Zanzibar. It is wonderful to know that our team's efforts in understanding your needs contributed to a seamless experience. Thank you for sharing such a detailed and positive review of your trip, we will be sure to pass on your kind words to Harriet, Kirsty and the team.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

Incredible service from Lynette and the ground staff

I worked with Lynette, who cared about every aspect of the trip. She took much time to understand our pretty specific needs and worked tirelessly to provide options that would meet our needs and requirements. It was a pleasure to work with Lynette, who took care of all the hassle leaving us to enjoy the trip entirely and without stress.

2 August 2026
Unprompted review
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Reply from Audley Travel - UK

Hi Doron,

Thank you for such thoughtful feedback.

We’re delighted Lynette took the time to understand your requirements and create a trip that felt effortless and stress free. It’s wonderful to hear her care, responsiveness, and attention to detail made the whole experience a pleasure.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

Singapore and Bali

Charlotte was quick to respond, catered for our needs and answered all of our questions. We would definitely use Audley again. They put together a fantastic package for our family.

5 August 2026
Unprompted review
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Reply from Audley Travel - UK

Dear N/A,

Thank you for sharing such lovely feedback.

We’re so pleased Charlotte was able to create a fantastic family trip. It’s wonderful to hear everything came together so well, and that you would travel with us again.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

Barbados

We’ve just returned from another amazing holiday experience organised by Isabelle at Audley travel. The friendly efficient service helps up have a stress free break and we know it will all go smoothly with any queries or questions easily dealt with - the recommended boat trip was a highlight!
Thank you!

28 July 2026
Unprompted review
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Reply from Audley Travel - UK

Hi Zoe,

Thank you so much for sharing this wonderful feedback.

We’re delighted to hear Isabelle has once again helped create a smooth, stress free adventure for you.

We truly appreciate your continued trust in Audley and look forward to helping you plan the next adventure.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

Out of Africa

We asked Audley Travel to organise an African Safari for us which included Zambia, Tanzania and Zanzibar. We had high expectations and Isabelle Evans from Audley arranged it all. The holiday was way above our expectations.
So our thanks to Audley travel and Isabelle Evans in particular.

28 July 2026
Unprompted review
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Reply from Audley Travel - UK

Hi Mia,

Thank you for your brilliant 5-star review.

Your kind words mean a great deal, and we’re thrilled you had such an exceptional adventure. We will be sure to pass on your feedback to Isabelle and the team.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

Amazing Trip to Borneo and beyond

Amazing Trip to Borneo.Our agent Charlotte planned everything in detail. Accommodation was great and drivers etc were all on time. We would never have been able to plan such a detailed itinerary on our own. We saw all the wildlife we hoped for, climbed a mountain and managed to fit in planned sightseeing bike rides and kayaking.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

A fantastic safari trip

Robyn curated a fantastic safari trip to South Africa for us. The accommodation and service at our Simbavato Hilltop Lodge was excellent, overlooking a lake with a family of hippos who loved showing off! The guides were very knowledgeable and we saw the Big 5 and more. Cape Town is a beautiful city and we thank Robyn for organising our day trips and itinerary there too.

21 June 2026
Unprompted review
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Reply from Audley Travel - UK

Dear Karina,

Thank you for sharing your wonderful review.

We are so pleased to hear how much you enjoyed your safari trip to South Africa. We will be sure to pass on your kind words to Robyn and her management.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

We booked our honeymoon to South Africa…

We booked our honeymoon to South Africa and Mauritius through Audley Travel and had a fantastic experience. The itinerary was thoughtfully planned, everything ran smoothly, and the balance between safari, exploring and relaxing was perfect. The team were knowledgeable, responsive and easy to deal with throughout. A truly unforgettable trip and we would happily recommend Audley.

8 May 2026
Unprompted review
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Reply from Audley Travel - UK

Hi Tom,

Thank you so much for sharing this feedback. We’re thrilled to hear your honeymoon was everything you hoped for, and It’s great to know the balance of safari, exploring and relaxing felt just right.

We are also pleased that our team made the experience smooth from start to finish. We really appreciate your recommendation and hope to help you plan another incredible adventure in the future.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

I'm still smiling

I chose Audley as they ticked all the boxes of the experiences I wanted as a solo traveller to Equador, the Amazon and Galapagos.
It was amazing! I felt safe and looked after throughout my trip, and saw and did all the things I had dreamed of. And more.
Amy Smale, my travel advisor, tailored my trip to suit me, was in regular contact to make sure I was happy and prepared. She was as excited as me for my big trip! Thank you Amy, you made my big celebration that much more special.

10 June 2026
Unprompted review
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Reply from Audley Travel - UK

Hi Lesley,

What a wonderful review - thank you.

We’re thrilled your trip exceeded expectations and that Amy’s support made your celebration unforgettable.

It sounds like you had an incredible time, and we hope to help you plan another adventure soon.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

Paradise in Zanzibar

We wanted a small resort in Zanzibar, a bit of luxury, a lot of relaxation with a casual relaxed feel and we also wanted to visit Zanzibar. Isabelle at Audley ticked all of our boxes - based also on her personal experience at the Zawadi Resort. Everything she told us about was absolutely true and she understood our brief perfectly. We had the most amazing time. We have used Audley for many years and really would not trust out precious holiday plans with anyone else. Their specialists are so knowledgable, friendly and efficient. Really recommend the resort and certainly would recommend Audley.

13 June 2026
Unprompted review
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Reply from Audley Travel - UK

Dear Julie,

Thank you for such a warm review.

We’re delighted Isabelle understood exactly what you were looking for and that Zawadi Resort lived up to every expectation. It’s wonderful to hear your trip was as relaxing and memorable as you hoped. We truly appreciate your long standing trust in Audley and your kind recommendation.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

Grace Naylor was amazing as our Iceland…

Grace Naylor was amazing as our Iceland specialist ! We had a once in a lifetime trip and it couldn't have gone smoother thanks to Grace's planning.She was patient in answering all of my questions and the back and forth about the itinerary. All of the services she booked were incredible and at a very high standard. Couldn't recommend her more!

25 June 2026
Unprompted review
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Reply from Audley Travel - UK

Dear Florence,

Thank you for sharing this.

We’re delighted your Iceland trip was everything you hoped for, and that Grace's care, patience, and planning made it all feel effortless. Your recommendation means a lot and we hope to help you plan another unforgettable adventure soon.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

Tanzania Safari trip.

Tanzania Safari trip.

This was our first safari and second trio with Audley, and what an experience it turned out to be in Tanzania.

The whole trip was organised brilliantly from start to finish. A big thank you to Robyn, who answered all of our questions over the months leading up to the holiday and sorted out a few "unexpected" issues before we travelled. I just had to seat and enjoy the trip.

The trip was especially meaningful as we were celebrating my (slightly late! birthday, could have ask for a better one than seeing all those animals especially a baby elephant.

Our guide, Shaban, was outstanding. We never felt rushed, he shared so much knowledge and I specially enjoyed finding the Rhino and Leopard with him, and somehow always he seemed to know where to be at the right time. From our balloon safari over the Serengeti to watching lions, elephants, cheetahs and countless other animals and even a honey badger.

I'd also like to thank the team at our Tarangire camp. Everyone was so friendly and welcoming, and nothing ever felt like too much trouble.

Thank you Robyn for organising this for us and it was lovely dealing with you. Thank you to our guide Shaban and everyone else who helped.

16 June 2026
Unprompted review
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Reply from Audley Travel - UK

Dear Julia,

Thank you for sharing your wonderful Tanzania safari experience.

We’re delighted your birthday trip was so special. It’s great to hear how much you enjoyed the wildlife, the balloon safari, and the warm welcome at Tarangire camp.

We truly appreciate your kind words and hope to assist you in planning another unforgettable adventure in the future.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

Fantastic Safari

Isabelle from Audley helped us with a 5 day South African safari which was amazing!
We were so well looked after by Audley travel and beyond.

17 June 2026
Unprompted review
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Reply from Audley Travel - UK

Hi Patricia,

Thank you for sharing your lovely feedback.

We’re so pleased to hear that Isabelle helped create an amazing South African safari for you, and that you felt so well looked after throughout your trip with Audley and beyond.

We truly appreciate your kind words and hope to welcome you on another adventure soon.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

Friendly and patient

Thoughtful intelligent, friendly, patient and responsive agent. Planned a great trip. Would highly recommend

1 January 2026
Unprompted review
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Reply from Audley Travel - UK

Dear Gregor,

Thank you for sharing your feedback.

We’re so pleased to hear Becca made the planning process smooth and enjoyable. We truly appreciate your recommendation and hope you assist you again in the future.

Kind regards.
Audley Travel UK

Rated 5 out of 5 stars

We wanted a stress free trip to South…

We wanted a stress free trip to South Africa without hiring a car. We decided to talk to Audley and had the pleasure to discuss all our requirements with Czeska Sztuka she was the specialist for this country and certainly knew all about the areas we wished to visit. We arrived in Johannesburg and were met by an agent to escort us to our driver and take us to our first stay. For us we were mixing a holiday with a visit to family and Czeska fully understood our need to mix the holiday with family visits. We wanted to stay in Johannesburg, Cape Town and Stellenbosch. Czeska came back with the prefect package for us and we had a wonderful time. She was on Hand before our trip and for odd questions during our trip and make sure we returned home safely. We cannot rate Audley and Czeska highly enough and will be using their services again, in fact we already have another trip booked. Everything with Audley is seamless and prefect. We highly recommend them and in particular our specialist Czeska

1 June 2026
Unprompted review
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Reply from Audley Travel - UK

Dear Mac,

Thank you for your review.

We’re so pleased to hear that Czeska was able to create a seamless South Africa trip that balanced both holiday time and family. It’s great to hear everything ran smoothly from arrival to departure and that her support throughout made a real difference. We truly appreciate your recommendation and are thrilled you’ve already booked your next journey with us.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

A Seamless and Unforgettable South Africa Trip

We booked our South Africa trip through Audley Travel and couldn't be happier with the service we received.

A special thank you to Robyn Hutchons, who looked after our booking from start to finish. She was incredibly knowledgeable, helpful and responsive throughout the planning process, taking the time to understand exactly what we were looking for and answering any questions we had along the way. Her recommendations were excellent and she made the whole experience feel seamless and stress-free.

We were travelling to celebrate my partner's mum's 60th birthday, Robyn helped create an itinerary that was perfect for our group. One of the highlights was our stay at Last Word Kitara, which completely exceeded our expectations. As first-time safari-goers, we were absolutely blown away from start to finish!

Everything ran smoothly, allowing us to fully enjoy the trip without having to worry about the details.

We came away with memories that will last a lifetime and are so grateful for the support and expertise we received. We wouldn't hesitate to recommend Audley Travel and would happily book with them again in the future.

8 June 2026
Unprompted review
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Reply from Audley Travel - UK

Dear Rebecca,

Thank you for sharing this wonderful review.

We're thrilled to hear your South Africa trip was such a success. Robyn will be delighted to know her knowledge, care and attention helped make your celebration so special. We truly appreciate your recommendation and look forward to helping you plan another unforgettable journey in the future.

Kind regards,
Audley Travel UK

Rated 1 out of 5 stars

Destroyed my life and left me feeling…

Destroyed my life and left me feeling suicidal. Don’t ever book with them.

30 June 2025
Unprompted review
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Reply from Audley Travel - UK

Hi Sarah,

We’re very sorry and concerned to read this.
We care about our clients’ wellbeing and would welcome the opportunity to speak with you again directly.

If you’re feeling distressed or overwhelmed, we would encourage you to seek support from someone you trust or a professional service such as Samaritans (116 123 in the UK), who are available 24 hours a day.

Kind regards,
Audley Travel

Rated 5 out of 5 stars

KL & Borneo

From enquiry, through booking & our adventure, Audley took care of everything. Fabulous advice and meticulous planning. Can't wait for another trip with them.

23 May 2026
Unprompted review
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Reply from Audley Travel - UK

Dear Nicola,

Thank you so much for your lovely feedback.

We’re delighted you felt supported from enquiry to adventure, and it’s wonderful to hear our planning made a difference. We can’t wait to help you create your next journey.

Kind regards,
Audley Travel UK

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