Audley Travel - UK Reviews 

Our 5 week trip to New Zealand was the second tailor-made, self-drive holiday, the first being Namibia, that we booked with Audley Travel and both have been superb. The country specialists are friendly, extremely knowledgeable and the attention to detail is second to none.
Steven put together a great itinerary for us, having first listened to our ideas of places to visit and things to see and do. The accommodation varied from hotels to self-catering including 10 days in a campervan (at our request). All were to the standard descried or better - clean, well appointed and comfortable. Rebecca took over as our Audley contact when Steven took his sabbatical, keeping in touch at each stage of the process and providing information and documents in an efficient and friendly manner.
We were due to fly via Dubai on the day the bombing in the Middle East began. All flights were cancelled. Toby and Lee pulled out all the stops to find us alternative flights, getting us to Christchurch just two days late but in time to pick up our itinerary and and catch the TranzAlpine Train.
New Zealand is a wonderful country. We had a fabulous time there, much of it thanks to the meticulous planning and I would certainly look at using them again. All bookings were in place and on time - transfers, accommodation, trips, guides, train, ferry etc., picking up/dropping off the cars and campervan went without a hitch. We even got two nights in Singapore on the way home, rather than the one night we'd booked in Dubai.
Sue & Chris

We had a great safari experience with Audley. Ben Attenborough organised a two-site trip in the greater Kruger and it was fantastic.
We stayed 3 nights each at Camp George and Last Word Kitara. Quite different experiences and all the big 5 seen. Beautiful scenery, exceptional hospitality. Excellent organisation by Ben. Amazing.

Just booked up with Audley Travel for a safari in South Africa and a stay in Durban. Andy Freeman was excellent! We are primarily going to watch cricket and wanted to add on a safari trip. Andy was beyond helpful and understanding; making appropriate recommendations, engaging in our plans and supporting us to find the perfect combination. Patient, interested and interesting throughout, great knowledge of the destination and super helpful. I would thoroughly recommend using Audley Travel. A fabulous booking experience.

We have recently returned from a most memorable trip to South Africa. Our thanks to Andy Freeman of Audley Travel for arranging our whole holiday and his attention to detail and all our requirements.

We visited Table Mountain and Robben Island whilst in Cape Town followed by a fantastic "Big Five" marine trip and then a short stay in beautiful Franschhoek. Towards the end of our trip we went on safari and stayed at the Amakhala Game Reserve which surpassed all expectations - a wonderful experience made all the better by the fabulous staff and guide at Woodbury Lodge.
All the arrangements were seamless and we received constant communication regarding our itinerary and advising contact details should we need any assistance.
We had a wonderful time and would not hesitate to contact Audley again for our next adventure!

We had a great time in Sabah. We stayed in several jungle lodges, did quite a few river safaris, saw lots of wildlife and topped it off with a few days relaxing on Gaya island. Apart from the sunburn, everything was really enjoyable. Audley did a great job of ensuring our needs and wants were catered for and that the trip progressed smoothly. The guides were great, the drivers were helpful, the food was good, the accommodation was as described, the sun shone (apart from when it rained) and the elephants showed up!

An incredible, tailored holiday of a lifetime with Audley Travel

We have just returned from a fantastic trip to China and Hong Kong (12–23 May 2026) organised by Audley Travel. Chris Moore tailored our itinerary beautifully, keeping us thoroughly informed and updated throughout. We cannot thank him and the team enough for what turned out to be a smooth, stress-free holiday of a lifetime. We will highly recommend both Chris and the company to others.

Aside from a couple of minor hiccups, all of our guides were helpful beyond expectation. Michael in Shanghai, Linda in Beijing, and Jenny in Chongqing deserve a special mention for being truly brilliant and going completely above and beyond for us.

For anyone planning a similar route, here is our honest breakdown of the hotels and logistics:

Shanghai – Central Plaza
We didn't receive our promised arrival travel pack until the following day. However, our guide, Michael, was absolutely fantastic. The hotel WiFi only worked with the local Baidu search engine, meaning we couldn't send emails or WhatsApps unless we used our eSIM (which was slow and only handled texts). The hotel also took a deposit on arrival, which was refunded upon check-out.

Beijing – Park Plaza
The WiFi was slightly better here but had similar restrictions. No deposit was required, and our guide, Linda, was another standout who went above and beyond for us.

Xian – Eastern House & Train to Chongqing
The hotel WiFi was much better here—we could send emails with attachments without needing eSIM data. Our guide, Kai, was okay. Regarding the train from Xian to Chongqing: it was originally scheduled as an 11:05 am fast train. It actually departed at 12:07 pm, and we felt it was a slower D-class train rather than the fast G-train we expected. While we appreciate that the local partner replied stating they couldn't secure the first-class booking and chose the closest alternative, we felt we had no option but to take this later train.

Chongqing – The Westin
A brilliant hotel in a great location overlooking the river and Hongyadong Cave. It’s ultra-modern with Japanese-style automatic toilets, a 51st-floor reception, and a clever locker system for deliveries. The WiFi was good. They did require a deposit of 1,000 RMB on arrival; however, this was refunded after I sought proof that it had been cancelled while we waited, which it duly was. Our guide, Jenny, was exceptional.

Hong Kong – Grand Harbour Kowloon
Excellent WiFi and a great location overlooking the harbour. It’s very close to Whampoa Metro station, where we easily got our Elder Octopus Cards ($50 HKD) for the ferry and metro, later getting a refund minus an $11 HKD admin fee. On the downside, the hotel fridge had no complimentary water, which wasn't cheap to buy unless you walked to a local shop. A top tip for food nearby is Xiao Noodles for delicious Chongqing-style meals (great combo deals before 5:30 pm). Lastly, a metered taxi to the airport took about half an hour door-to-door and cost around $310 HKD. No deposit was required. Note on apps: In China, Alipay worked fine as we had it ready before travel. In HK, AlipayHK did not work as it required a local SIM connection.

Thank you once again to Chris and Audley Travel for putting together such an unforgettable trip!

This was not our first holiday that we have booked with Audley Travel , in fact it was our 4th , and once again it didn’t disappoint! From start to finish we were helped guided and informed, every thing planned meticulously for an effortless trip,our pickups, drop offs, timings , all spot on , and 2 amazing resorts for good measure. Thankyou so much Robert Brown it was a trip of a lifetime!!! We can’t wait to start thinking about trip 5 🌞

My wife and I have used Audley Travel Group on three occasions for worldwide long haul holiday bookings during the past 18 months.
This company provided excellent value for
money.
On each occasion our assigned Audley Travel specialist professional, Charlotte Smith being the most recent, were knowledgeable, attentive, efficient and had actual recent travel experience in the subject destination.
Furthermore, the "in country" support network capability Audley Travel, possess is in our experience unsurpassed.
We strongly recommend Audley Travel Group to other traveller's and adventurer's.

Chris Thompson has had an extreme amount of patience and has put together a remarkably well-priced itinerary across southern Africa. While at the moment we have not yet decided whether to go on the holiday for personal reasons, I cannot recommend enough his expertise

We have just returned from an amazing trip to Cape Town, The Kruger National Park and Mozambique.
Robyn Hutchons listened to what we wanted as a family and put together a wonderful trip. It needed to be special as we were meeting one daughter who lives in OZ and hadn't seen her for nearly a year. Robyn arranged all our flights and managed to co ordinate them brilliantly. Everything ran so smoothly all connecting flights/transfers it was seamless. I would highly recommend Robyn and Audley to anyone, I am already thinking where can we go next!

Great range of holiday options that can be tailored as you wish. For example, we did an 4 center tour of Andalusia. Excellent customer service. We had a great holiday.

From my first contact with Audley to the end of our journey the team were amazing in helping us achieve our long awaited adventure.

Claire's enthusiasm for our trip to Malaysia (or Malaya to us!) retracing my family history made the whole process a delight and exciting. Claire was always cheerful, efficient, punctual and her knowledge having been there was indispensable.

From the outset she was invested in making the trip everything we could have wished for. The hotels were the perfect choice and the guides and drivers also went above and beyond to help us find special places in addition to their great local knowledge. Claire's itinerary for us was action packed but also so well planned it wasn't overwhelming.

We have created special memories forever and would definitely choose Audley again for another adventure!

Thank you Claire!
Rosemary and Nigel

We knew we wanted to visit Norway but with no knowledge of the country and little time to plan, we turned to Jess Abrahams (Norway specialist) at Audley. It was our first time using Audley so weren't sure what to expect.
From our initial consultation to a post trip debrief, Jess was brilliant. She listened to our ideas, preferences on accommodation types, level of activity, modes of transport etc and put together a fantastic itinerary which ticked all our boxes.
We had a fabulous 10 days exploring Norway and the fjords, travelling by car, boat and train and taking in two cities (Bergen and Oslo) along with some fabulous hidden away gems. We covered a lot of ground but Jess managed to plan it so we had some quieter time in between and even an afternoon of sauna / spa. The logistics worked like clockwork; the insider tips we received were really useful, and all in country staff were fantastic.
All in all we had a great holiday and a great experience with Audley. We wouldn't hesitate in using them again, particularly for a trip slightly out of the ordinary.

From the moment I contacted Audley and spoke with Charlotte I knew that I was dealing with a company who, not only, knew the region well but also cared about our experience, what I wanted and how to make it even better. The reality was even better than all of the planning could have prepared me for. Charlotte and the Audley team thought of everything and every single element of our trip was exceptional! Amazing Audley and already planning next trip x

Audley have great customer service. Charlote listened carefully to our requirements and helped plan an unforgettable experience which felt like we had planned it ourself but without all the stress.

We wanted to combine a family trip to the North Island of New Zealand with a tour of the South Island afterwards. Amy created the perfect trip for us. Her suggestions proved to be spot on for us and we had an excellent time as a result of her careful planning. When we return to NZ we know exactly who to go to!

My wife and I recently went on a holiday to New Zealand, travelling both islands via a campervan, which is the only way to truly experience this magical country. We decided early on that we would use Audley Travel to arrange our holiday due to our neighbour recommending them. We were not disappointed with our choice, as at every stage, including the planning, support if needed when we were in NZ and follow-up calls after our return, were to an exceptional level of customer care.
We have had the privilege of going to many destinations on holiday over the years, but looking back, we can truly say that Audly Travel have been the standout holiday operator. New Zealand is a once-in-a-lifetime bucket list holiday with so much to see and experience that you can't afford to get your choice of holiday operator wrong. We were lucky that we had decided to use Audley Travel, and we thank them from the bottom of our hearts for making this dream trip a reality.
We would specifically like to thank our holiday consultant, Elly Boshell, for being so wonderful, as it was she who worked with us in making this holiday so special through her in-depth knowledge, but also the fact that she genuinely cares for her clients. Thank you so much, Audley Travel.

We had the most amazing trip to New Zealand thanks to Amy. She took the time to find out exactly what we were looking for in our holiday, and for us that was scenery and nature rather than cities. She then planned the perfect holiday for us with beaches, lakes, mountains, whales and dolphins. The places we stayed were all great and most had incredible views. She gave us suggestions for where to eat in every place we stayed and they were all excellent, especially Kika in Wanaka.
I had a few queries before we set off and Amy always got back to me the same day.
If we ever go back to NZ we would definitely want Amy to plan the trip for us!

From start to end Charlotte made our anniversary holiday to Singapore and Malaysia memorable and extra special. The whole booking process was seamless. Audley have an app that we used - it was so useful. We even knew what boarding gate to go to before it was displayed at the relevant airport! Charlotte is a fantastic project manager with huge attention to detail. She knows everything there is to know about Asia so I would recommend to anyone thinking about a holiday there to just do it and use Charlotte’s experience. The holiday was unfortunately delayed due to not being able to transit through Dubai because of the troubles but it was worth waiting for. The little touches of chocolate gifts organised with the hotels were a lovely thought. The whole experience was excellent, the choice of hotels, location, transfers, tour guide, tips of what to do and visit and even relevant reading material. The Night Tiger set in Malaya I couldn’t put down, it was so intriguing. Audley Travel definitely think of their guests - another lovely touch of a pre holiday hamper was well received. We’d already visited Singapore fourteen years ago and Malaysia more recently as we have friends who live there and were more than happy to show us round and take us out for meals so we were thoroughly spoilt! What with the chocolates and fabulous food the diet must begin in earnest!

Thanks Charlotte and Audley Travel - we’ll certainly book with you again!

Audley and Anna Pering, in particular, planned an excellent trip. She took the time to get to know me so that I had a bespoke trip including must see sites but allowing me free time to explore on my own (often with excellent suggestions to follow).

The hotels were unique and offered a warm and friendly stay. Locations were excellent and were considered with me in mind - 65 year old solo female traveller.

If you want to make the most of a country visit, get in touch with Anna at Audley and she will ensure you don’t waste a moment of your precious holiday. It will be a holiday to remember!