Autoglass® Reviews

149,302

•

4.5

Windshield Repair Service

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Review summary

Created with AI, based on recent reviews

Looking at 13,808 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for being exceptionally friendly, polite, and professional while completing the windscreen replacements and repairs very efficiently. Consumers find the overall booking process remarkably straightforward, noting that knowledgeable technicians provide clear communication and always arrive right on time. However, some people mentioned experiencing frustratingly long phone wait times and notable difficulties when trying to secure a convenient booking slot quickly. A few other people also felt that dealing with customer support regarding unexpected scheduling adjustments, rescheduling, and insurance details was quite problematic.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast scheduling and friendly... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the technicians as extremely friendly,... See more

Booking process

Customers had positive experiences with booking_process, highlighting the overall simplicity and efficiency... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a high level of disagreement regarding their... See more

Quality

Consumers find quality to be ambiguous, experiencing a wide split in satisfaction. Many reviewers praised the... See more

Reviews shaping this summary

Plenty of appointment times available, so I could choose the best for me. The convenience of a fitting location was fantastic, saved me having to drive to a depot so I didn't lose work time. The tec... See more

Had my windscreen replaced by Autoglass. From making one call everything was dealt with from taking Insurance details and a date when it was being replaced. On the morning of the repair Stuart th... See more

I spoke with Ryan who was completing a job on a customers car. This was in the Car Park at Epsom Golf Club. I had a few minutes before my tee time and I asked for his advice about a small problem rega... See more

Helpful website and easy to navigate Once booked was kept informed and given Reminders about appointment. Technician informed me when he was on way and time he would arrive. He was polite and ex... See more

Company details

#6 of 7 best companies in Windshield Repair Service

Contact info

1 Priory Business Park, MK44 3US, Bedford, United Kingdom
0800363636
callme@autoglass.co.uk
www.autoglass.co.uk

4.5

Excellent

149k reviews

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All reviews

(149,302)

13,213 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

3 days ago

Good communication and got the job done…

Good communication and got the job done in a good time frame

15 August 2026

3 days ago

Easy booking

Easy booking, good communication.
My technician was an absolute pleasure. Politely, friendly and efficient.

15 August 2026

3 days ago

Excellent staff member

Excellent staff member, prompt , polite and hard working.

15 August 2026

3 days ago

Professional from start to finish

15 August 2026

3 days ago

My windscreen was put in BUT side…

My windscreen was put in BUT side panels missing. Car left undriveable and NO contact from Autoglass !!!!!!
If I hadn’t rang them AND still NO contact !!!!!!

Please Get in Touch and Complete The Job!!

15 August 2026

3 days ago

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