Auto Globe Ltd 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Top service from Auto Globe! I’m very happy with my car purchase and the whole experience. Sara from Auto Globe was extremely helpful throughout the process, from helping me with the purchase to arra... See more

Rated 5 out of 5 stars

Sara was so helpful and managed to organise delivery quickly as my daughter needed it for work asap. Thank you to everyone who organised getting the car to us. The delivery driver was lovely. Would d... See more

Rated 5 out of 5 stars

Sara was super fast to reply to messages and so the purchase of a fantastic deal on a Ford Transit van went very smoothly. Highly recommended!

Rated 5 out of 5 stars

SARA at Auto Globe Ltd, has been extremely helpful and was always prompt to answer the phone or return my call.Ive never bought a car on line before but Sara was helpful professional with a hum... See more

Company replied

Company details

  1. Used car dealer

Written by the company

Home to hundreds of second-hand motors, Auto Globe Ltd is an AA-certified dealer that offers both cars and vans in the affordable budget that suits your requirements. With almost 450 five-star reviews on google, our 6 years old business has put smiles on countless customers. FCA approved this car dealership is situated in Milton Keynes offering free home delivery within the first 40 miles radius.


Contact info

Breach of guidelines

All reviews

(1,104)

493 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hi replying to your response that you…

Hi replying to your response that you have put to my review, I have done less than 100 miles in the van driving it back from Milton Keynes and to a independent vw garage that inspected the vehicle not 2000 miles that’s a joke, iv been in contact with your after sales team and they said that the vehicle would be collected on the 24th of April and no one ever showed up to collect it, iv phoned them over 20 times in the past 4 days with no answer, the reason I can’t drive it back up to yourselves is because there is 2 trailer tyres fitted to the front wheels of the van which are not road legal!!!! Also there is still an engine light on the van and it is in limp mode with black thick smoke blowing out the back of the van which I have been advised not to drive by a vw specialist this has been going on for over a month now with no outcome!!!

31 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Ewan,

We have refunded you and collected the van as per our conversation. We are always trying to settle matters in a professional way. We are sorry if the whole process has caused you any inconvenience.

Regards,

Shaz

Rated 1 out of 5 stars

Avoid at all costs.

Avoid at all costs.
Would give ZERO STARS if I could. We bought a minibus for a school in Swansea who had theirs stolen. This was explained to the sales representative multiple times. The mini bus is not fit for purpose and deemed unsafe by the Local Authority, the company are not accepting they sold a rust bucket that’s not fit to put a dog in never mind a child. Avoid at all costs. We have been passed from pillow to post for a week now. They claim the 150 miles which was delivered by their driver from their garage to the school is a months worth of mileage on a minibus that’s been sat at the LA garage since delivery because the minibus failed the PSV MOT!!! The after sales representative has been as useful as a chocolate teapot.
Our solicitor will be in touch.

10 March 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Linzi,

We have requested you on multiple occasions to diagnose the vehicle and send us the report, but you refused to do so.

Regards,

Shaz

Rated 5 out of 5 stars

Great company

Great company. Fahad was very helpful and completed the sale of the van in a professional manner. Thank you

25 April 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

I dealt with Ubaid Jr

I dealt with Ubaid Jr, Great customer service, clear communication and a pleasure to deal with

25 April 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 1 out of 5 stars

How can They be an AA approved…

How can They be an AA approved dealership when they sell vehicles full off faults and rust?

We bought a vehicle to support a school in swansea that had recently had their vehicle stolen and vandalised to help in resuming normalith for children.

After trying to contact aftersales via phone for over a week we finnaly got correspondeces from s.fahad stating that they would not be accepting responsibility and these should have been checked.

we would of checked if we wasnt based 250+ miles away and completing a distance sale based on assurance and trust that telling the sales person SARA the purpose of this purchase MULTIPLE times throughout the sale!

The video posted on the sales add there was no rust present!

Safe to say the inspection only lasted to the ramps and just by the undercarriage of the vehicle, it was failed!

Rust affecting the whole of the underside being able to fit whole hands into the holes!

No morals

21 April 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear George

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and the issues you’ve raised regarding the vehicle.

We take all concerns seriously, especially in situations like yours where the purchase was made to support such an important cause. It’s disappointing to hear that you’ve had difficulty reaching our aftersales team, and that the vehicle did not meet your expectations upon inspection.

Please be assured that we aim to be transparent and thorough with all our vehicles, including providing accurate descriptions and videos. We regret if the condition of the vehicle did not reflect what was communicated at the time of sale.

We would like the opportunity to review this matter further and work towards a fair resolution.

Thank you again for bringing this to our attention.

Kind regards,
Shaz

Rated 5 out of 5 stars

The service was really good and was…

The service was really good and was kept up to date and informed throughout the whole process. Very hapy with the service👍

24 April 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

Ubaid Jr kept me informed all the…

Ubaid Jr kept me informed all the journey for delivery. Very professional and polite. Highly recommended

24 April 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

Jr amazing service

Jr amazing service, very friendly. Super efficient so pleased

22 April 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 1 out of 5 stars

Terrible service

Terrible service. Van broke down less than a week after it was bought. Garage very unhelpful and couldn’t get hold of them over the phone. When the van went back they stole stuff out of it. Wouldn’t ever recommend this garage. They tried to say they had sent my stuff back to me and I had received it, even though they couldn’t send it!

14 April 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Firstly, it is correct that the vehicle developed a fault shortly after purchase. This is not something we have ever denied. However, what is important is how this was handled: the vehicle was recovered immediately at our cost, brought back to our premises without delay, and the issue was resolved. A full refund was then issued to the customer promptly. From our side, the matter was dealt with quickly, responsibly, and without any financial dispute or resistance.

Claims that we were “very unhelpful” or “couldn’t be contacted” are not accurate. We have records of communication attempts and interactions throughout this process. Our staff remained cooperative and engaged at every stage, including arranging recovery and handling the refund without hesitation.

On the matter of personal belongings, the facts are straightforward. The only items left in the vehicle were bottles and de-icer. These were not “stolen” or mishandled. The customer was informed and asked to arrange collection. In addition, we went further and sent a return pouch specifically to allow the items to be returned securely. The delay in return was caused by the fact that the provided return label had expired, not due to any refusal or obstruction on our part.

We also need to address the serious allegation of theft. This was raised to the police by the customer, specifically claiming that tools had been removed from the van. This is a very serious accusation. However, when this was examined and clarified directly with the police, it was confirmed that there were no tools in the vehicle at all. That fact alone should be taken into account when assessing the credibility of the wider claims being made.

It is therefore entirely incorrect to suggest that items were stolen or that there was any dishonest conduct by our staff. At no point were any personal belongings taken, withheld, or disposed of improperly.

We understand that vehicle breakdowns and post-purchase issues can be frustrating, and we dealt with the situation by recovering the van, resolving the issue, and issuing a full refund without dispute. However, we do not accept false allegations regarding theft or staff misconduct.

We stand by our handling of this matter, our communication, and our records.

Rated 5 out of 5 stars

On time dilavary

On time dilavary

13 April 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

Ubaidjr very good nice man to do…

Ubaidjr very good nice man to do business with

12 April 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

Rated 5 out of 5 stars

The staff were really accommodating and…

The staff were really accommodating and didn’t leave us waiting around for long at all the buying process was quick and easy especially thanks to Ubaid JR. thank you would definitely recommend them for your next car.

11 April 2026
Unprompted review
Auto Globe Ltd logo

Reply from Auto Globe Ltd

Dear Customer,
Thank you for your custom and we appreciate the review.
Regards,
Team Auto Globe

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look