autoLEDuk Reviews 

224
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Highly recommend buying from this company! Really affordable, high quality products that won’t leave you dissatisfied. I purchased the Strobe Sidelights for my Nissan Silvia S14 and they work... See more

Rated 5 out of 5 stars

The products that are being sold are of good quality and don’t disappoint. I had ordered some new interior led lights and they look amazing. The bulbs arrived in unique creative packaging and came wit... See more

Company replied

Rated 3 out of 5 stars

I'm writing this review to try and get your guys attention, after several emails. Instagram DMS, over 2 weeks ago now still with no response ... Please, please check for emails from (littlestroudie gm... See more

Company replied

Rated 5 out of 5 stars

Process made very easy to know what lights fit the car etc. Quick delivery and also appreciated the bag of sweets given as part of ordering 😁 Easy to install, although on my car the drivers side foo... See more

Company details

  1. Car accessories shop

Written by the company

Auto LED UK is your number one choice for interior and exterior automotive LED bulb upgrades. We offer FREE UK Delivery and a 6 month warranty on all purchases too! Auto LED UK™


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

224 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(224)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality and quick delivery

The LED’s I ordered were of great quality and arrived very quickly with free delivery! Communications were quick and helpful too!

1 November 2022
Unprompted review
autoLEDuk logo

Reply from autoLEDuk

Hi Chris,
Thank you so much for your kind review. We're glad to hear you're happy with your purchase and it arrived with you in good time - we pride ourselves on getting parcels to customers as quickly as possible so this is really great to hear!
We hope to see you again soon!
Kind Regards,
Chloe

Rated 5 out of 5 stars

Great service!

Great service!! Very helpful and replies very quickly to questions asked.
Will defo recommend to friends & family & also use again my self in the future for more products.

2 November 2022
Unprompted review
autoLEDuk logo

Reply from autoLEDuk

Hi Ram,
Thank you so much for your 5 star review!
Kind Regards,
Chloe

Rated 5 out of 5 stars

10/10

The products that are being sold are of good quality and don’t disappoint. I had ordered some new interior led lights and they look amazing. The bulbs arrived in unique creative packaging and came with a sticker with a custom return slip made by the company. Well thought out and has obviously been planned by someone who takes great pride in their work. Would definitely recommend.

28 October 2022
Unprompted review
autoLEDuk logo

Reply from autoLEDuk

Hi Michael,
Thank you so much for your review. It's really great to hear positive feedback on not only our products but our packaging and returns slip too!
Kind Regards,
Chloe

Rated 5 out of 5 stars

Fantastic experience with this company

Fantastic experience with this company, extremely helpful and prompt service.
Delighted with the new LED bulbs for my Vivaro, they look awesome.
Highly recommend 👍🏼

23 September 2022
Unprompted review
autoLEDuk logo

Reply from autoLEDuk

Hi Steven,
Thank you for your five star review. I'm really happy that you're delighted with your bulbs for your Vivaro. We hope to see you again soon!
Kind Regards,
Chloe

Rated 5 out of 5 stars

AutoLED always delivers!

Ordered a few different products from AutoLED and they've always worked perfectly, as advertised. They're customer service is always top notch and I am always pointed in the right direction of which product I need. Would happily recommend to anyone in search of LED's for their car(s)!

5 June 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic products and great service

I have been after some interior LED lights for my Scirocco to replace the standard halogen. Came across Auto LED and ordered the interior pack which arrived in good time. I have since returned to purchase the coloured footwell lights which again arrived in good time. These are fantastic products and great service overall.

4 June 2022
Unprompted review
Rated 1 out of 5 stars

Terrible company to deal with very unprofessional

Terrible company to deal with, looks and sounds great from a distance, but when you get up close and peel the layers away it’s very poor, there’s no phone number, the only way to make contact is through social media, and at that it’s excuses if you’re lucky enough to get a response, I was given a Royal Mail reference which seemingly isn’t a tracked package, which makes me somewhat dubious as to the authenticity and professionalism of this company, luckily I had used PayPal so my dispute was awarded in my favour straight away and a refund within a few days, so In my opinion and only my opinion, do your research , before you fork out your hard earned money, I don’t think this package was ever sent …….

Update June 3rd No Package

Update June 5th No Package

Update June 9th No Package

Update June 15th No Package

Update June 18th No Package
(I’m beginning to think this as never sent)

1 June 2022
Unprompted review
autoLEDuk logo

Reply from autoLEDuk

Hi Simon,

Sorry you’ve felt the need to leave a 1 Star Review. Cases like this are particularly difficult to deal with as your parcel has been posted and is making its way to you. Your order was dispatched on the 22nd May and we have already provided you with proof of postage via Instagram message.

As your delivery address is outside mainland UK, we do often see delays caused by customs with deliveries to Republic of Ireland.

We advise orders outside the UK arrive within 6-8 days but Royal Mail do ask us to allow 15 working days before considering an item as lost.

The reference number for your parcel, provided by Royal Mail, is below:
https://www.royalmail.com/track-your-item#/tracking-results/1107CBCD262

Unfortunately, due to the shipping method selected, tracking is not available for this service.

We explained we were hesitant to send a replacement as it was likely a replacement would not arrive any sooner than the original which is likely clearing customs.
Rest assured the order is/was on its way to you.

With the above said and given your review, we have contacted Royal Mail and requested the parcel is returned to sender. As soon as we have confirmation we will close your PayPal claim and a full refund will be issued to you.

Kind Regards,
Tom

Rated 1 out of 5 stars

Caused damage to my car - READ!!

Awful company and products. I had a pair of brand new H7 bulbs delivered and within 5 days one had broken. Upon further investigation of this, I found that the bulb was faulty and had melted the connector and backing plate of my headlight.

When I contacted the company to ask what they planned on doing to resolve this I was treated with a response of "we won't be doing anything to resolve this". When I inquired as to why this was the case I was told it was because they hadn't been installed by a 'professional'. Being an aircraft engineer I find this dumbfounding as installing a headlight bulb isn't exactly a complex task, therefore this policy appears to be their get out of jail free card.

Once I kindly explained that I am well within my rights to claim for these damages under the consumer protection act 1987 I was yet again met with a response of "this isn't our problem".

So all in all, terrible company, terrible customer service. What appears to be a money-grabbing scheme with little to no responsibility for the dodgy products they are selling. This leaves me with a £175 bill for a new headlight, and a rather sour taste in my mouth for this type of smaller business that I was trying to support in the first place.

1/5 stars only because zero isn't an option.

8 May 2022
Unprompted review
autoLEDuk logo

Reply from autoLEDuk

Hi El, thank you for your feedback and we’re really sorry you’ve had to leave this review.
We do our best to ensure complete satisfaction with every purchase but unfortunately cannot meet everyone’s demands on every occasion.
We replaced your bulbs outside of warranty as a gesture of goodwill, however any damages that are caused by the incorrect fitting of our products we unfortunately cannot cover. This is explained in our Terms and Conditions which all customers are asked to read and accept at the time of checkout.
With regards to your claim of a £175 bill, replacement H7 connectors can be purchased from the like of Halfords for as little as £3.40 so I would recommend exploring this route instead.
Apologies once again we could not meet your expectations on this occasion.
Kind Regards,
Tom

Rated 5 out of 5 stars

Just the best

I was struggling to find LEDs that worked with my 2012 Scirocco R. All canbus ones I bought from eBay just didn't work properly and some even melted.
I've recently installed the Scirocco kit from Auto LED UK and it works brilliantly! All LEDs look great and the blue ones for the footwells look amazing!
Super great quality and really quick delivery too

31 January 2022
Unprompted review
Rated 5 out of 5 stars

I have returned to order a number of…

I have returned to order a number of times with AutoLedUK. Super service, fast delivery and great products. I had a poor experience with a large automotive chain where they fitted the wrong bulb to my car. I got the correct light first time with AutoLed.

Just fitted led’s to my wife’s car and it’s made such a difference. 💡

6 December 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant product

Brilliant product, full interior LED upgrade for MK3 Rocco
Best LED bulbs I've ever used
Speedy delivery
Great communication

Will 100% use again and highly recommend

6 December 2021

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