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Automania Reviews 

8,589
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,604 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional team members for being exceptionally friendly and helpful, ensuring that the entire vehicle rental procedure remains fast, efficient, and completely smooth. Many consumers also highlight that the provided automobiles are exceptionally clean, modern, and maintained in excellent condition for safe and comfortable road trips. Though some reviewers encountered older, heavily used vehicles that lacked basic modern features and struggled significantly on steep hills. Additionally, a small group of people mentioned occasional instances where cars required maintenance attention, cleanliness upkeep, or arrived with minor surface blemishes.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting fast and efficient experiences with pick-up... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and professional.... See more

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction regarding clean, nearly... See more

Quality

Consumers find quality to be positive, frequently describing vehicles as clean, comfortable, and... See more

Location

Users describe ambiguous interactions with location, as opinions are divided regarding convenience. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whole transaction was smooth. Staff was friendly and quick in communication. The car was clean and quite new. In comparisson to other car rentals in the area where you'd always have to defend yourself... See more

Rated 5 out of 5 stars

Everything went smoothly as described in e-mails when booking. We were picked up at the airport and brought to Automania shop. As I sent document copies before arrival, administration took only 5 minu... See more

Company replied

Rated 5 out of 5 stars

Everything went perfectly from start to finish! 😊 The service was excellent, the staff were super friendly and helpful, and the whole rental process was smooth and hassle-free. The car was great an... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with this rental company. Everything went smoothly from start to finish, and the whole process was quick and hassle-free. The staff were very friendly, professional, and alway... See more

Company replied


Company details

  1. Car rental company
  2. Bicycle hire shop
  3. Boat Hire Service
  4. Scooter rental service
  5. Van rental agency

About Automania

Written by the company

Automania S.r.l. - Il tuo partner di fiducia per il noleggio in Italia

Dal 2014, Automania si impegna a offrire un servizio di noleggio auto di qualità, diventando un punto di riferimento per chi cerca affidabilità, convenienza e flessibilità.

La nostra azienda è in continua crescita e si sta espandendo su tutto il territorio italiano per garantire una presenza sempre più capillare.

Oggi vantiamo un'ampia flotta composta da veicoli moderni, sicuri e adatti a ogni esigenza:
  • Utilitarie per la città
  • SUV per viaggi più lunghi
  • Van a 7 e 9 posti
  • Veicoli commerciali
  • E-bike
  • Gommoni

Siamo orgogliosi di offrire un’esperienza senza stress, con:
  • Procedure semplici
  • Tariffe vantaggiose e trasparenti
  • Un’assistenza clienti sempre pronta a supportarvi

Scegli Automania per un noleggio che fa davvero la differenza!

  • Economico Economico
  • Affidabile Affidabile
  • Sul territorio italiano Sul territorio italiano
  • Noleggio senza carta di credito Noleggio anche senza carta di credito
  • Ampia flotta veicoli Ampia flotta veicoli (auto, furgoni, scooter, van, e-bike, gommoni)

Clicca qui Prenota Subito

Il Tuo viaggio, la Nostra missione

Written by the company

Autonoleggio su misura per ogni esigenza
Offriamo un'ampia gamma di veicoli per soddisfare le tue necessità: auto compatte per la città, SUV spaziosi per le avventure in famiglia, e veicoli di lusso per eventi speciali, veicoli commerciali adatti ad ogni carico, E-bike per favorire la mobilità e gommoni per ammirare le meraviglie del territorio via mare. La nostra flotta è moderna, sicura e costantemente manutenzionata per garantirti un'esperienza senza pensieri.
Prenotazioni facili e servizio clienti d'eccellenza
Con un sistema di prenotazione online intuitivo e un team dedicato al servizio clienti, ti guidiamo passo dopo passo per un'esperienza senza stress. Siamo qui per aiutarti, sia che tu stia pianificando un viaggio di lavoro, una vacanza o un'esigenza temporanea.
Convenienza e trasparenza senza compromessi
Crediamo in politiche di prezzo trasparenti, senza costi nascosti. Le nostre offerte competitive includono opzioni flessibili per chilometraggio, assicurazione e tipologia di veicolo, adattandosi al tuo budget e alle tue esigenze.

Sicurezza e fiducia al primo posto

Ti garantiamo trasparenza, qualità e supporto costante.

Dettagli

  • Prenotazione senza rischi: Modifica o cancella la tua prenotazione gratuitamente entro i termini previsti.
  • Assistenza 24/7: Il nostro team è sempre disponibile per supportarti in ogni momento del tuo viaggio.
  • Veicoli sicuri e garantiti: Ogni auto della nostra flotta è sottoposta a controlli regolari per garantirti un'esperienza di guida impeccabile.
  • Nessun costo nascosto: Con noi sai sempre cosa stai pagando. Trasparenza totale, per evitare sorprese.

Queste garanzie riflettono il nostro impegno per offrirti un servizio affidabile e di qualità superiore.


Scopri di più

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Contact info

Promotion box for Automania

Noleggia anche senza carta di credito

Semplice e sicuro con la Nostra Kasko Platinum: Vieni a scoprirla!

4.5

Excellent

TrustScore 4.5 out of 5

9k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(8,589)

4,933 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great car, nice experience

The car was clean, and practically new, with less than 10,000 km on board. Driving a Fiat Panda along the remote roads of Tuscany was indeed a unique experience. The pick-up and drop-off process was quick, and the deposit funds were released the very next day.

6 August 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 5 out of 5 stars

It was very comfortable

It was very fast. Wonderful car selection. I rented small Toyota with automatic transmutation at the price of mechanical. I would recommend it indeed. For better business expansion the company could anchoring clients by loyal club card. Thanks a lot. I enjoyed.

23 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 5 out of 5 stars

All v efficient

All v efficient, no hanging around. No concerns.

16 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 4 out of 5 stars

Good stuff

Good stuff, good car.

15 August 2026
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Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

Good location

Good location, friendly staff and we got the vehicle we needed

22 August 2026
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Reply from Automania

Dear Customer,
Thank you for your review! We are glad to hear that your experience was so positive. We are especially pleased that you appreciated the friendliness of our staff. We always strive to provide excellent customer service, and we are happy to have exceeded your expectations. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Stefano was amazing

Stefano was amazing! I really recommend renting a car here ! They’re nice and it made our holidays so much easier !

22 August 2026
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Reply from Automania

Dear Customer,
Thank you for your review! We are glad to hear that your experience was so positive. We are especially pleased that you appreciated the friendliness of our staff. We always strive to provide excellent customer service, and we are happy to have exceeded your expectations. We look forward to seeing you again soon!

Rated 4 out of 5 stars

The car was okay

The car was okay, nice people at the office. A bit dissapointing was the lack of a parking card for the blue zones in the cities. And that there wasn’t any windshield washer fluid for the windows in the car!

22 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 4 out of 5 stars

Everything was well organized and the…

Everything was well organized and the return was quick and without any problems!

15 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 4 out of 5 stars

A good rent

Good rent, good people

22 August 2026
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Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

Excellent

The staff and the service, we had a Fiat Panda

14 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 1 out of 5 stars

scam artists

Bought a car that supposedly had a full NCT. They had paid off a tester in the Arklow centre to pass a car, then gave it to a staff member there to sell as a third-party sale, and there was no chance this car passed any test.

Reponse:
The name of this company is on the NCT cert as the owner of the vehicle and that the test centre is Arklow. I fully believe they paid off an inspector to pass the vehicle. I have contacted NCTs and the Gardí to investigate

21 August 2026
Unprompted review
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Reply from Automania

Dear Customer,

Thank you for your review. However, we believe there may be some confusion regarding the business you are referring to.

We are a car rental company based in Italy, and we operate exclusively in Italy. We do not conduct business or provide services in Ireland or anywhere outside Italy.

We have no connection whatsoever with the business, testing centre, or individuals mentioned in your review in Arklow, Ireland. It appears that your review may have been posted on the wrong business profile.

We kindly ask you to verify that you have posted your review on the correct business profile. If you have any questions or concerns regarding our car rental services in Italy, please feel free to contact us directly.

Kind regards,

Rated 4 out of 5 stars

Good cars

Transfer from the airport and later back to the airport was perfect.
the car was in good shape and we have nothing to complain! Next time we defently come back

14 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 2 out of 5 stars

Both batteries from E Bikes died on us…

Both batteries from E Bikes died on us as we were driving back from Palermo to Mondello even though they were 90% full on one bike and 100% on the other before we started driving to Palermo. We had to drive manually 9 kilometers back. Nobody informed us about the bike's reach.

14 August 2026
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Reply from Automania

Dear Customer,

Thank you for your feedback. We’re sorry to hear about the inconvenience you experienced during your ride back from Palermo to Mondello.

We would like to clarify that the batteries of our e-bikes do not have a fixed number of hours of use or a guaranteed range, as the battery consumption depends on several factors, including the level of assistance selected, how much the motor is used, the route and terrain, and the rider’s pedaling.

It is also important to note that continuing to pedal helps reduce battery consumption and, depending on the system and riding conditions, can contribute to maintaining or recovering some battery charge.

We always recommend using the electric assistance appropriately and monitoring the battery level throughout the ride, especially on longer journeys. We’re sorry if this information was not sufficiently explained to you at the time of rental, and we appreciate your feedback.

Thank you again for choosing Automania, and we hope to have the opportunity to welcome you again and provide you with a more positive experience.

Rated 1 out of 5 stars

Unexplained €295 charge after returning the car

Unfortunately, our overall experience with Automania has turned into a very disappointing one.

The rental itself and the return of the car were initially fine. The vehicle was returned with a full tank, and according to the final rental documents, the amount due was €0.00.

However, after the €700 security deposit was apparently released, we suddenly noticed a separate charge of €295 on the credit card — without any clear explanation, invoice, or information at the time of return.

What makes this especially frustrating is that this additional amount is extremely high compared with what we actually paid for the rental itself. We are not refusing to pay legitimate costs, but we do expect such a significant charge to be clearly explained and documented.

We contacted the company through CHECK24 three days ago and the case is still being processed, with no clarification so far.

At this point, we are leaving a 1-star review mainly because we simply want someone to look into this properly and explain what the €295 charge is for. If there is a reasonable explanation and the matter is resolved fairly, we will of course be happy to update this review.

For now, however, an unexplained charge of this size after an otherwise normal vehicle return is simply not acceptable.

14 August 2026
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Reply from Automania

Dear Customer,

We’re sorry to hear about your recent experience. Our team is thoroughly trained in delivering attentive and professional service, and we strive to ensure every interaction is clear, smooth, and satisfactory.

At the time of vehicle pick-up, it is the customer’s responsibility to carefully inspect the car and ensure that any existing damages are properly recorded in the check-out document. This step is essential to avoid any misunderstandings upon return.

If any damage is identified during the subsequent inspection the damages are then assessed by the partner body shops we work with. Once the repair estimate is received, Automania will proceed with charging the corresponding amount.

The customer is always informed in a transparent manner regarding the cost and the charge for any detected damages.

Thank you again for choosing Automania, and we hope to have the opportunity to welcome you again and provide you with a more positive experience.

Rated 5 out of 5 stars

Good and uncomplicated service for pick up and drop off

The didn‘t try to force us to get another expensive insurance since we aleady got one by booking via check24.
Also the drop off was easy and quick. The car was also modern.
Would choose them again.

21 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 5 out of 5 stars

Easy pick up and drop off

Easy pick up and drop off. Staff was friendly. All good.

14 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

Smooth, Professional & Stress-Free Car Rental Experience in Sicily

Excellent experience from start to finish. We were pleasantly surprised to receive an almost-new hybrid Peugeot 3008, complete with three booster seats for our children. The car was modern, comfortable, and very fuel-efficient.

Due to an unexpected eruption of Mount Etna, our flight was diverted to Palermo instead of Catania. The company was very understanding and kindly waived the additional fee for our late-night pickup, which we greatly appreciated.

The staff were polite, professional, and efficient. It took only about 20 minutes to collect the car and less than 15 minutes to return it.

Overall, we had a smooth and very positive experience. We would definitely recommend this company to anyone renting a car in Catania or visiting Sicily.

20 August 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 1 out of 5 stars

We were given a car that had damage on…

We were given a car that had damage on it and were given no option but to take that vehicle or have no rental car. We were not assured at that time that we wouldn't be charged for that damage, so we documented the damage for future use, if needed. It was definitely a very uncomfortable situation at the time due to a bit of a language barrier, and the fact that we had to walk down a sidestreet to get our car and then were just told 'here is your car', even though it didn't feel very official or that we were driving away in a legitimate vehicle, especially since it had existing damage. I took the insurance with rental company and have the backing of AMEX and our personal insurance, but it is always a bit unnerving to drive in a foreign country, and this type of situation did not leave us feeling very confident that we were dealing with a reputable company.

11 August 2026
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Reply from Automania

Dear Customer,

Thank you for taking the time to share your review. We truly appreciate your feedback.

Transparency and efficiency are at the core of our values, and we are committed to providing the best possible experience for our customers. All our vehicles are regularly updated, inspected, and maintained, as Automania is committed to making every rental experience as safe, transparent, and efficient as possible.

At the time of vehicle pick-up, customers are encouraged to carefully inspect the vehicle and ensure that any pre-existing damage is accurately recorded on the check-out document. This is an important step that helps protect both the customer and the rental company and prevents any misunderstandings upon return.

We are sorry to hear that the vehicle handover left you feeling uncomfortable, and we appreciate your comments regarding the communication and collection process. We will certainly take your feedback into consideration as we continue working to improve our service.

Thank you again for choosing Automania, and we hope to have the opportunity to welcome you again and provide you with a more positive experience.

Rated 5 out of 5 stars

They were great

No problem with anything

12 August 2026
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Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

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