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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

Extremely Disappointing Experience

Extremely Disappointing Experience

I initially signed up for AutoPod just to test the service, and I canceled immediately afterward. I never used it again, never requested a renewal, and never agreed to any ongoing subscription.

Months later, without any warning, AutoPod attempted multiple times to charge my card, and when one transaction finally went through, they immediately responded by saying “No refunds are available.”

Here are the facts shown in their own billing timeline:

They attempted to charge me several times unsuccessfully

I did not reinstall, reuse, or resubscribe

The successful payment happened long after I canceled

The cancellation was acknowledged, yet the billing continued

From a customer perspective, this raises serious concerns:

❌ Predatory Billing Behavior

Instead of a normal subscription process, they appear to keep attempting transactions silently, waiting for one to go through.
This is especially concerning considering the subscription was canceled at the beginning.

❌ Lack of Customer Care

When I reached out, their response was short and dismissive:

“No refunds are available.”

No effort to check customer history properly, no verification, no goodwill approach — nothing.

❌ Questionable Transparency

If a canceled subscription continues to be charged months later, customers should ask:

How is my payment information being stored?

Why is billing processed after cancellation?

Why are charge attempts made multiple times?

No clear explanation was provided.

❌ $30 Lost — But Also Trust

What is most disappointing is not the amount charged, but the attitude behind handling the issue.

For a company claiming to serve creators, trust and ethics should matter.
Instead, I was told that despite cancellation, no refund would be provided — simply because they managed to push one payment through.

🧪 Conclusion

I signed up to try a subscription, canceled immediately, and months later I was billed without authorization.
Then refused a refund.

This kind of customer experience creates doubt about the long-term reliability of the service.

If you are considering subscribing, I strongly recommend:

✔ Double-checking cancellation
✔ Removing card details immediately
✔ Monitoring your statements carefully

Because once they're able to bill you, refunding seems extremely unlikely.

A company is measured not when everything works, but when there is a problem.
Here, the problem was handled in the least reassuring way possible.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Charging my card & Terrible customer…

I started using Autopod here and there, the product itself was quite good. I subscribed for a month or two to help with podcast editing. However, after cancelling my subscription, months after I would still get charged! But, because my subscription was cancelled, there was no way for me to actually remove my card or stop the charges.
I contacted customer service - it's been nearly 2 months and they still haven't given me any guidance on how to stop this, no refund, and still getting charged for a product I am not using!
Do not use.

6 June 2025
Unprompted review
Rated 1 out of 5 stars

not good

got notice from credit company that they charge without knowing. did not agree!! please avoid 🥲

31 December 2024
Rated 1 out of 5 stars

Don't ever pay for this product

Don't ever pay for this product. They charged my card after a year. I never had an active subscription, yet they charged me suddenly, AFTER ONE YEAR. That card hasn't been used for anything else other than trialing their product. No active subscription yet they charged me...

22 March 2024
Unprompted review

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