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Auto Windscreens Reviews 

75,745
•
TrustScore 4.5 out of 5

4.6

Windshield Repair Service
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Review summary

Created with AI, based on recent reviews

Considering 8,669 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how quick and efficient the booking process is for arranging appointments smoothly. Consumers appreciate the friendly staff who communicate arrival times clearly and perform the repairs seamlessly. People consistently describe the overall service as exceptional, noting that technicians go above and beyond. However, some people mentioned issues with incorrect parts delivered or minor fitting errors during the job. A few other people also felt that scheduling difficulties or delayed follow-up communications caused frustration. Some reviewers were not happy with occasional technical oversights or damaged components left behind.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that technicians are friendly, efficient, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing technicians as polite, professional, and... See more

Booking process

People report positive experiences with the booking process, frequently highlighting how simple and efficient... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising promptness and excellent... See more

Product

Consumers find product quality and installation to be highly inconsistent, reflecting mixed experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Windowscreen repair: Easy to book and appointment within 2 days. Like that u can upload pictures of damage in advance. Waiting room clean, attended to as soon as I arrived. Clear explanation of work... See more

Rated 5 out of 5 stars

From Start to finish an excellent and seamless experience.The Team member who was assigned to our windscreen repair was only a young Guy, but his skill, manner and customer service was truly exception... See more

Rated 5 out of 5 stars

Windscreen fitted quickly & the fitter was genuinely friendly. Only slight moan is the fact it's not a BMW screen so doesn't have the "Connected Drive" printed under the mirror. Thats probably down... See more

Rated 5 out of 5 stars

I arrived at the Milton Keynes premises where the technician was awaiting my arrival. The customer waiting room is large and airy with comfortable seating and a TV to help while away the time w... See more

Company details

  1. Windshield Repair Service
  2. Vehicle Repair
  3. Car service

Written by the company

Expert Windscreen Repair & Replacement Across the UK. Auto Windscreens is a leading UK specialist in windscreen repair and replacement, trusted by thousands of drivers and insurers nationwide. With over 50 years of experience and a strong reputation for quality and reliability, we’re committed to keeping drivers safe and vehicles road-ready. Our expert technicians provide fast, friendly, and professional service, whether you need a quick chip repair or a full windscreen replacement. We also offer advanced driver assistance system (ADAS) calibration to ensure your vehicle’s safety features continue to function correctly. We’re proud to be rated highly by our customers for our friendly service, nationwide coverage, and commitment to quality. Book online 24/7 or speak to our UK-based customer service team for support. Auto Windscreens, your trusted partner for windscreen care.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76k reviews

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4.6

All reviews

(75,745)

8,572 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply book online!!

Booking a replacement windscreen could not be more simple. Easily went online and booked an appointment most convenient for me and had the confirmation like lightening. I had contact before the appointment giving me an approximate arrival time and before the appointment even had a call too. When Jarrad arrived he presented himself very professionally and asked if it's okay to get straight on with it. I felt completely comfortable leaving him to do the job and it wasn't long before there was a knock on the door to say it's all done. I was amazed at the pride he took in his job and workmanship taken on my Focus ST500 I could not be happier.

I have no reason whatsoever to not recommend Auto Windscreens as I have been treated so respectfully and feel looked after by them going forward as if there's any issues with the screen - my vehicle is on file so it can be resolved quickly which I felt was them going the extra mile. You really have done an amazing job and at no point did I feel unimportant. Well done everybody involved.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Very convenient

Very convenient, Scott was a great help. Got the job done very fast, took around 20 minutes without me even having to leave my house!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous experience at Auto Windscreens

From Start to finish an excellent and seamless experience.The Team member who was assigned to our windscreen repair was only a young Guy, but his skill, manner and customer service was truly exceptional.I'ld love to give him a shout out but GPDR rightly restricts this. Suffice to say though that I would be very happy to recommend Auto Windscreens, Newcastle.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Swift and friendly service on the day

Swift and friendly service on the day.

My only gripe is how long I had to wait to get the replacement (a month) but that's not the problem of the guys who delivered the service on the day. With a previous insurer a few years back, they used Autoglass and I recall it taking a matter of days for the replacement and they came to my house.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

All went well

All went well and I hope they continue to do so - they seem to be a growing company who will no doubt soon be moving into larger premises.

30 July 2026
Unprompted review

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