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Auto Windscreens Reviews 

75,664
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 8,640 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally friendly, helpful, and professional throughout the entire process, making all daily interactions very pleasant. Consumers also appreciate how remarkably quick, highly efficient, and completely straightforward both the booking process and the windscreen replacements actually turn out to be. However, some people mentioned experiencing frustratingly long wait times of several weeks before they could finally secure an appointment for their vehicle. A few reviewers also noted occasional quality issues with the repairs or experienced unintended physical damage to their cars during the service execution.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that everything goes smoothly and efficiently from... See more

Staff

Consumers find staff to be positive, highlighting that team members are extremely friendly, polite, and... See more

Booking process

Customers consistently note positive experiences with booking_process, describing it as effortless, easy, and... See more

Quality

Customers had ambiguous experiences with quality. While reviewers praised the flawless actual windscreen... See more

Product

Clients share ambiguous opinions on product quality and replacement services. Reviewers frequently reported... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Windscreen fitted quickly & the fitter was genuinely friendly. Only slight moan is the fact it's not a BMW screen so doesn't have the "Connected Drive" printed under the mirror. Thats probably down... See more

Rated 5 out of 5 stars

Well what can I say, absolutely great bunch. Helped me so much was a technical hitch but on my 3rd visit they absolutely 💯% made me a happy car owner and fixed the problem of warning lights coming on... See more

Rated 5 out of 5 stars

All went as expected, gents at Lincoln did a good job, worked cleanly and no issues afterwards, all done and adas calibrated within the hour. Fitted a genuine screen rather than a cheap chinese like o... See more

Rated 5 out of 5 stars

Excellent communication from Auto Windscreens. Polite and friendly customer service given over the phone and in person. Kept me fully informed about the work being carried out. Car was ready to pick u... See more


Company details

  1. Windshield Repair Service
  2. Vehicle Repair
  3. Car service

Written by the company

Expert Windscreen Repair & Replacement Across the UK. Auto Windscreens is a leading UK specialist in windscreen repair and replacement, trusted by thousands of drivers and insurers nationwide. With over 50 years of experience and a strong reputation for quality and reliability, we’re committed to keeping drivers safe and vehicles road-ready. Our expert technicians provide fast, friendly, and professional service, whether you need a quick chip repair or a full windscreen replacement. We also offer advanced driver assistance system (ADAS) calibration to ensure your vehicle’s safety features continue to function correctly. We’re proud to be rated highly by our customers for our friendly service, nationwide coverage, and commitment to quality. Book online 24/7 or speak to our UK-based customer service team for support. Auto Windscreens, your trusted partner for windscreen care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76k reviews

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No recent history of asking for reviews

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4.6

All reviews

(75,664)

8,495 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply book online!!

Booking a replacement windscreen could not be more simple. Easily went online and booked an appointment most convenient for me and had the confirmation like lightening. I had contact before the appointment giving me an approximate arrival time and before the appointment even had a call too. When Jarrad arrived he presented himself very professionally and asked if it's okay to get straight on with it. I felt completely comfortable leaving him to do the job and it wasn't long before there was a knock on the door to say it's all done. I was amazed at the pride he took in his job and workmanship taken on my Focus ST500 I could not be happier.

I have no reason whatsoever to not recommend Auto Windscreens as I have been treated so respectfully and feel looked after by them going forward as if there's any issues with the screen - my vehicle is on file so it can be resolved quickly which I felt was them going the extra mile. You really have done an amazing job and at no point did I feel unimportant. Well done everybody involved.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Very convenient

Very convenient, Scott was a great help. Got the job done very fast, took around 20 minutes without me even having to leave my house!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous experience at Auto Windscreens

From Start to finish an excellent and seamless experience.The Team member who was assigned to our windscreen repair was only a young Guy, but his skill, manner and customer service was truly exceptional.I'ld love to give him a shout out but GPDR rightly restricts this. Suffice to say though that I would be very happy to recommend Auto Windscreens, Newcastle.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Swift and friendly service on the day

Swift and friendly service on the day.

My only gripe is how long I had to wait to get the replacement (a month) but that's not the problem of the guys who delivered the service on the day. With a previous insurer a few years back, they used Autoglass and I recall it taking a matter of days for the replacement and they came to my house.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

All went well

All went well and I hope they continue to do so - they seem to be a growing company who will no doubt soon be moving into larger premises.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service.
Good communication before.
Very friendly and cheerful
Very happy with the whole job.
Only slight negative was finding the right entrance into the site in Colchester. The sign could be s bit more prominent so it is easier to see.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

First rate

Friendly, efficient staff and somewhere to sit while I waited. It was an extremely hot day and the waiting room stifling. It would have helped if the windows opened and a fan had been provided! But at least cold water was available which was a " life saver"!! The work took about an hour and seems very good. No rain to test for any leaks!!
Thank you

11 August 2026
Unprompted review

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