Autrybelgium Reviews 8

TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

8 reviews

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Rated 1 out of 5 stars

Oplichting !!! diefstal !

Ware Oplichting !!!
Eerst hebben ze meer dan 20 euro extra afgehouden van mijn creditcard bij de bestelling voor extra kosten.

Heb een namaak pet ontvangen ( waarop ik douanekosten moest betalen( ik dacht dat het de sneakers waren die na meer dan 1 maand gingen toekomen)
na 2 maand nog geen schoenen gezien.
Nu melden ze me het volgende :
Dear customer,

We planed to resend your ordered item from our warehouse, but there is no stock after checked, it's promotional product, it's sold out recently, so we can not resend your order now, sorry.

For this case, we offer below solutions:

A. We give 30% refund of the order's value to you and you keep the received item.

B. You can return the received item by yourself, we will offer return address, and we will make full refund after receive the return package. The return item should be unused, undamaged and in it's original package.

Which solution would you prefer?

Best regards,

Customer Service Department

Echt een schande

25 August 2023
Unprompted review
Show reviews in all languages. (8 reviews)

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