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Avanti Jewellers of Ashbourne Reviews 

23
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Your staff listened to my request which was not easy as I wanted to buy matched blue John earrings with a necklace I already had but they acted on it and got it absolutely right!

Rated 5 out of 5 stars

Our third visit and we were very satisfied as per our previous visits. Staff very friendly, knowledgeable, helpful etc. We would be pleased to recommend highly from our experiences Thanks... See more

Company replied

Rated 5 out of 5 stars

My wife and I have been regulars at Avanti for many years. It's a breath of fresh air these days to find a true family run business with excellent customer care and a full range of both bespoke, mod... See more

Company replied

Rated 5 out of 5 stars

What can I say. Avanti Jewellers and especially Dawn are tremendous. I have been going to Avanti for over a year now and Dawn has always initially dealt with my husband and I. She is such a lovely,... See more

Company replied

Company details

  1. Jewellery shop
  2. Jeweller
  3. Jewellery Buyer
  4. Jewellery Designer
  5. Jewellery manufacturer
  6. Watch shop

Written by the company

At Avanti Jewellers, we believe every piece of jewellery should tell a story. We are committed to offering beautifully crafted jewellery, exceptional value, and outstanding customer service. Whether you're celebrating a milestone, searching for the perfect gift, or treating yourself, our carefully curated collection is designed to suit every style and occasion. Our team is dedicated to providing a seamless shopping experience, with honest advice, secure ordering, and fast, reliable delivery. Customer satisfaction is at the heart of everything we do, and we take pride in building lasting relationships based on trust, quality, and exceptional service. Thank you for choosing Avanti Jewellers. We look forward to helping you find jewellery you'll treasure for years to come.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

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4.6

All reviews

(23)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A repair in keeping with the original design

Jam and Michelle were very helpful in supporting me with a jewellery repair. The effort made by them enabled me to make a choice that resulted in a repair that I was extremely pleased with and a piece of jewellery I am thrilled to be able to wear. Thank you.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Dawn served me, Christine Stevenson today, it was a lovely experience and she was very helpful. If I could give more stars I would. Thank you Dawn and team.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

What can I say. Avanti Jewellers and especially Dawn are tremendous. I have been going to Avanti for over a year now and Dawn has always initially dealt with my husband and I. She is such a lovely, kind and caring person and nothing is too much trouble for her. Although the shop is over 2 1/2 hours from home, I wouldn't dream of going anywhere else for my jewellery. Attended again today for Santa's gifts plus some jewellery repairs and the service was exceptional even though they were tremendously busy. Well done Dawn and all the staff at Avanti.

19 December 2025
Unprompted review
Avanti Jewellers of Ashbourne logo

Reply from Avanti Jewellers of Ashbourne

Thank you so much for your kind and heartfelt review. We’re truly delighted to hear about your continued experiences with us, and especially your lovely words about Dawn. It means a great deal to know that her care and dedication have made such an impression, even with such a long journey to visit us. We’ll be sure to pass on your praise to Dawn and the whole team. Your support is greatly appreciated.

Rated 5 out of 5 stars

Rolex watch strap adjustment

Made an appointment to get Rolex watch strap adjusted. Exceptional customer service and attention, definitely one of the best experiences. Job done to high standard and reasonably priced. 100% recommended and will return.

14 June 2025
Unprompted review
Avanti Jewellers of Ashbourne logo

Reply from Avanti Jewellers of Ashbourne

Thanks for taking the time to leave us a review! We're glad that you were pleased with your service and look forward to welcoming you again soon!

Rated 5 out of 5 stars

Amazing customer service

How refreshing to find that good old fashioned customer service still exists. Cannot praise the staff enough for making our wedding ring shopping experience so special. Xx

13 May 2025
Unprompted review
Avanti Jewellers of Ashbourne logo

Reply from Avanti Jewellers of Ashbourne

Thank you for your lovely review. We're so happy that you had a pleasant experience with us!

Rated 5 out of 5 stars

Our third visit and we were very…

Our third visit and we were very satisfied as per our previous visits.

Staff very friendly, knowledgeable, helpful etc.

We would be pleased to recommend highly from our experiences

Thanks to Lady from Cheddleton / Jan / Peter etc

From
David and Deborah Salmon

25 March 2025
Unprompted review
Avanti Jewellers of Ashbourne logo

Reply from Avanti Jewellers of Ashbourne

Thank you so much for your positive feedback, we hope to see you again in the future.

Rated 5 out of 5 stars

My wife and I have been regulars at…

My wife and I have been regulars at Avanti for many years. It's a breath of fresh air these days to find a true family run business with excellent customer care and a full range of both bespoke, modern and vintage jewellery and watches.
Always a warm welcome from the owner Alan and his experienced staff.
Totally honest and trustworthy company who've been in Ashbourne for many, many years.

6 December 2024
Unprompted review
Avanti Jewellers of Ashbourne logo

Reply from Avanti Jewellers of Ashbourne

Thank you so much for your feedback - customer service is at the heart of all that we do.

Rated 5 out of 5 stars

Huge thanks to Jo for the fabulous…

Huge thanks to Jo for the fabulous service we received from her.
Avanti is a very special jewellers. You feel valued as a customer and Jo was lovely in guiding us through the experience of designing a special piece of jewellery.
We wanted a solitaire diamond setting in a new ring and Jo helped us with lots of ideas. My wife's new diamond ring is absolutely beautiful and we could not be happier.
We cannot recommend Avanti highly enough.

1 November 2024
Unprompted review
Avanti Jewellers of Ashbourne logo

Reply from Avanti Jewellers of Ashbourne

Thank you very much for your lovely review, we are pleased you had a positive experience and hope to see you again in the future.

Rated 5 out of 5 stars

My favourite jewellers

I have made a number of purchases in Avanti. After drawing me in with their gorgeous window displays I always receive excellent advice and service. They are there to pass on their knowledge so I feel confident in my purchase.

25 July 2024
Unprompted review
Avanti Jewellers of Ashbourne logo

Reply from Avanti Jewellers of Ashbourne

Thank you for leaving such a lovely review, we are pleased you are happy with your purchase and hope to see you again soon.

Rated 5 out of 5 stars

Bespoke hinged ring

After popping into Avanti to ask about having my wedding and engagement rings enlarged for a second time, due to my hands suffering the fate of arthritis and extremely large knuckles, the lovely staff offered me a quote for the work but also showed us alternative option of an innovative new hinged ring for hands suffering just like mine. I was super impressed with this ring, but I was a bit cautious about a new ring as original wedding and engagement rings had the sentimental attachment. A further suggestion was made that I could have both my rings incorporated into a new hinged ring. They gave me a quote and we discussed the design to incorporate my gold and diamond into the new hinged ring. Dawn and Jo were very helpful and really wanted to help me. We went back into the store to finalise sizing and place the bespoke order. I was kept informed all the way through the process and when the final completion date was confirmed I was shown some pictures of the process but none of the finished ring. I was excited for the collection time to see how it had turned out but also to be able to wear my original wedding and engagement rings again, albeit in a new form. Thank you to Dawn, Jo and the goldsmith who made my beautiful ring possible. Excellent service from excellent staff.

22 June 2024
Unprompted review
Avanti Jewellers of Ashbourne logo

Reply from Avanti Jewellers of Ashbourne

Thank you so much for taking the time to leave such a lovely review. It was a pleasure to serve you and we are pleased you were happy with your final creation.

Rated 5 out of 5 stars

I received excellent service throughout…

I received excellent service throughout my search for a diamond ring. The assistant could nor have been more helpful, and the ring is beautiful.

14 June 2024
Unprompted review
Avanti Jewellers of Ashbourne logo

Reply from Avanti Jewellers of Ashbourne

We are so happy that you are pleased with the service you received and your purchase! Thank you for taking time to leave a positive review.

Rated 5 out of 5 stars

Great customer service

Avanti was recommended to us, and my other half was looking to buy a watch. Dawn took the time to explain all about buying watches and the pricing of them. She showed us the watch seen online and made sure that it was adjusted to fit correctly. This was a special purchase and Dawn helped to make it feel that way, even giving me a gift bag so that we both had something to take with us. Thank you Dawn and Avanti.

23 March 2024
Unprompted review
Avanti Jewellers of Ashbourne logo

Reply from Avanti Jewellers of Ashbourne

Thank you for leaving such a lovely review! We are pleased you were happy with your experience at Avanti and hope to see you again in the future.

Rated 5 out of 5 stars

What an amazing jewellers!

What an amazing jewellers! My partner and I were on the hunt for our wedding rings and ideally didn’t want to go to a high street jewellers. After some research, we came across Avanti and loved the look of their products online.

They absolutely did not disappoint- our first meeting with Dawn was amazing. She was so knowledgeable and used her expertise to help find our perfect rings. We tried lots of different styles and sizes and nothing was too much trouble. She took her time and helped us keep within budget.
The rings arrived quickly and the constant communication between appointments was great.

Thank you Dawn and everyone at Avanti for the most amazing experience. We will recommend you to everyone! X

23 September 2023
Unprompted review
Rated 5 out of 5 stars

Avanti - a great company with a great team!

I had the pleasure of meeting two super ladies who are part of a very dedicated team of people who went above and beyond what I expected for a turnkey service. A big shout out to Dawn and Jo who both had a huge wealth of experience and expertise that made a bespoke jewellery challenge absolutely trouble-free.
I entered the shop knowing roughly what I wanted but not having a clue on how difficult it would be or how it could be delivered – especially in the short timescales I had left.
The challenge was for two bespoke rings engraved with specialist characters and inset diamonds for a special family occasion.
Dawn went through the design process with me in great detail, working out the logistics of all the different supplier processes to suit my timeframe and proposed laser engraving for the characters which would have more definition on a small band width.
Jo, amongst her other skills, was the diamond expert who selected the right product to suit the style of ring. Many other challenges were raised by me and true to form, the team at Avanti’s along with the expertise of their master goldsmith, sorted everything - even bringing the finished articles in two weeks ahead of the date required. The quality was amazing. They took what I had as an idea and turned it into a reality!
I would highly recommend Avanti for any piece of bespoke fine jewellery you may want. A refreshing experience of pure customer service.

14 February 2023
Unprompted review
Avanti Jewellers of Ashbourne logo

Reply from Avanti Jewellers of Ashbourne

Thank you for such a fantastic review!
We are thrilled to hear that you thoroughly enjoyed our bespoke jewellery process, and that our customer service and attention to detail was appreciated.
We look forward to seeing you again soon.
Many thanks

Rated 5 out of 5 stars

Absolutely fabulous service and very…

Absolutely fabulous service and very knowledgeable and helpful staff. They made our buying experience so special the staff are amazing. Thank you very much to Liz & Dawn for the help and advice they offered. Thank you, Avanti.

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Avanti Jewellers

First time shopping at Avanti Jewellers looking for a Rolex, amazing service from everybody here. Michelle especially who sourced and found exactly what I wanted. Definitely would recommend coming here for both price and service. Thank you all again for the fantastic experience I’ve had.

2 April 2022
Unprompted review
Rated 5 out of 5 stars

Collected my new Tudor Black Bay…

Collected my new Tudor Black Bay Chronometer yesterday from Alan at Avanti in Ashbourne. I love visiting and this is my 2nd purchase. I am over the moon, delighted with the chronometer, reception, attention and service I receieved from the whole team in particular, Alan & Karen.
Straightforward, knowledgable, totally honest & ultra professional! It was almost a pleasure to pay the bill. 😉 Very much appreciated.
Be assured, get in there, treat yourself or loved one, jewellery & top notch watches at competitive prices. Crack on, don’t be shy…😁👍👏

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from Alan and the…

Excellent service from Alan and the team. Very customer focused and nothing was too much trouble. Good value for money having compared on the web. Really worth visiting to see the jewellery first hand and talk to the team who are very knowledgeable. In house workshop which meant I was also able to get my own jewellery cleaned and polished.

12 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. I’d like to particularly thank Alan, Jo and Karen for their patience (!) and professionalism and to Phil the goldsmith for making my beautiful ring. I am thrilled to bits with it. I will definitely be back!

10 September 2021
Unprompted review

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