Avery UK Reviews 

18,019
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 762 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including print and paper, often exceeding their expectations. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly and in perfect condition. Reviewers also appreciate the ease of the ordering process and the helpful design software, making it simple to create custom items. However, some customers experienced issues with delivery, noting delays, damaged packaging, or items not arriving as expected. A few people also mentioned problems with product quality, such as labels tearing or not aligning correctly, and some found the customer service unhelpful when trying to resolve issues or cancel orders.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, ease of use, and design... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick turnaround... See more

Quality

Reviewers consistently express satisfaction with the quality of products, highlighting great materials,... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency, professionalism, and... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction and intent to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt service, good quality product. Met all expectations except delivery packaging; an enormous box with product rattling around in the bottom and space stuffed with screwed up paper. Take an examp... See more

Company replied

Rated 5 out of 5 stars

Friendly customer service, including shout outs on socials, good quality business cards, well packaged. Quick delivery and a fair price. Thanks Avery UK - Joel, Brass Beats Collective

Rated 5 out of 5 stars

From never attempting to design my own label to the labels arriving even better than I envisaged. It is testament of how easy the site was to navigate, with a little help from AI I managed a great res... See more

Rated 5 out of 5 stars

Excellent quality printing. Probably a fraction more expensive, but very good quality teeny 15mm QR code stickers. Noone else was offering this size, and I was worried that they'd be too small to re... See more

Company replied



Company details

  1. #17 of 21 best companies in Sticker Manufacturer
  2. #18 of 20 best companies in Custom label printer
  3. #47 of 59 best companies in Digital printing service
  4. #52 of 67 best companies in Prints and signs store
  5. #41 of 49 best companies in Printing shop

Written by the company

Our labels play a vital role in your world. We appreciate the needs you have and we're here to help you organise, elevate and communicate. We are more than a label company, but labelling is in our DNA. Our blank printable labels, print service and free design and print software all evolved out of our passion for innovation. Whether you're using our custom printed labels to power up your small business or organise your home. We've go the labels for you.

Avery

Written by the company

Quality you can trust
Avery has over 90 years of experience in the label industry. All of our products are made to the highest Avery specification in the UK. Design your product for free and get it delivered with no hidden or surprise costs!

Satisfaction guaranteed

If you're not happy, we're not happy

Contact us (for free!) if you are not happy with the quality of your delivered Avery product.

Contact info

Looking for great labels & stickers?

Avery has a huge range of materials and shapes to personalise & design

4.5

Excellent

TrustScore 4.5 out of 5

18k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(18,019)

704 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic - start to finish

It was easy to select the labels and the quantity I needed. As I didn't need many it was great to be able to choose 1 sheet. Delivery was swift and inside the parcel it gave me a code to be able to download the software I needed to populate and print the labels to perfection.

19 May 2026
Rated 4 out of 5 stars

The order took 2 weeks from placement…

The order took 2 weeks from placement to delivery. The delay was primarily due to an issue with the £5 design review service, where my requirements were not passed on to the graphics team, despite being advised by Amelia that this had been done. She also stated that a member of the team would call us (in addition to the email I received) to discuss any required adjustments prior to approval. However, it was later confirmed that the production team had not received my written and verbal notes, which contributed to the delay.

The stickers were eventually received, the text appeared slightly patchy compared to the original template, which was solid, suggesting some loss of clarity or inconsistency in the print process but the quality were overall acceptable.

21 May 2026
Rated 1 out of 5 stars

I have not received my goods that were…

I have not received my goods that were ordered even though they said they have been delivered.

23 May 2026
Avery UK logo

Reply from Avery UK

I apologise for the inconvenience regarding your order. The courier has informed us that it is lost on their end. They will notify us once they close the claim, and we will issue a refund to reimburse you for the goods.

Rated 1 out of 5 stars

Poor quality product, GDPR issues and lengthy delivery time

Generally a very poor experience. After two weeks, I had to chase delivery which still took a further week. Customer support was prompt, but their initial email reply somehow managed to include the names, email address, order number and in one case billing address and phone number of at least 5 other customers! I raised this as a GDPR concern but this was ignored.

The product eventually arrived, but the quality was poor. One label tore on being removed from the page and a number came off in the printer during the print process.

The Word template wasn't accurate either and needed adjustment.

I'll be using something else next time.

22 May 2026
Avery UK logo

Reply from Avery UK

Thank you for taking the time to write your review. We have investigated the issue with the emails, and it will be addressed for the future. I apologise for this inconvenience.

Regarding the quality issue, it would have been helpful to have some photos of the problem you experienced so that we could ask our production team to review it.

I have processed a full refund for your order.

Rated 4 out of 5 stars

The labels as always are excellent and…

The labels as always are excellent and are fit for the purpose I use them for, giving me consistent results.
Delivery on this occasion was quite poor with the courier ramming them through the letterbox, causing damage to the folder the labels were enclosed inside and also causing the top 5 sheets to become dog earred. I have put the labels further down the pack hoping the the weight of the others will straighten them before printing. Not a fault of Avery or their products, just the delivery.

13 May 2026
Rated 4 out of 5 stars

Not bad

These looked great straight out of the packet but didn’t work quite as well as I had hoped with the curve in the bottle, I would look for something a little more bendy/stretchy next time

12 May 2026
Rated 4 out of 5 stars

The package came way too late that I…

The package came way too late that I didn’t need anymore so what I ordered is totally wasted for that reason. However, they refund me after submitting my disappointment so customer service is quite good!

15 May 2026
Avery UK logo

Reply from Avery UK

I sincerely apologise for the delay in receiving your order. We will be reviewing this issue as part of our complaint process, as it did not go through the system as intended. As an apology, I have issued a full refund.

Rated 3 out of 5 stars

Good but delivery slow

The product is good, the parcel was slightly battered and delivery was very slow.

13 May 2026
Avery UK logo

Reply from Avery UK

I apologise for the slight damage to your parcel upon delivery and the delay in getting it to you. I have processed a refund for the shipping costs.

Rated 2 out of 5 stars
Avery UK logo

Reply from Avery UK

I apologise for the delay in delivering your order. It seems we encountered some issues with the courier and the necessary information for delivery to Ireland. The order is now marked as delivered. As an apology, I have refunded the shipping charge for your order.

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