Aviva Visa Reviews 

131
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thank you so much . I had an amazing experience with Aviva Visa and especially with my agent Nammu . She guided me through every step of the visa process with great professionalism and care. Thanks t... See more

Rated 5 out of 5 stars

My experience with Aviva visa centre outstanding service.. They helped me twice for my Schengen Visa assisted me through everything even going to the embassy. They’re working with client in very pr... See more

Rated 5 out of 5 stars

Here's a sample review: "I'm absolutely thrilled with the service I received! The team was friendly, efficient, and went above and beyond to meet my needs. The quality of the product was top-notc... See more

Rated 5 out of 5 stars

It was a smooth process and very straight forward. I didn’t stress about anything , everything was processed over the phone . Appointments to VFS where organised and on time .

4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(131)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

amazing service

Thank you for much Nafisa, Bagyshree for all the help. I would highly recommend their service to everyone who needs emergency visas - they manage to get me italy visa appointment & visa really quickly. Very polite and friendly team. really thankful to have found you guys

16 June 2022
Unprompted review
Rated 5 out of 5 stars

From the 1st moment I got in touch with…

From the 1st moment I got in touch with Aviva visa I got really impressed by their service
Dear Nafisa from the office dealt with Portugal schengen visa application and handle with it as professional. I'm really grateful and will recommend to anyone who is looking to get a visa for other countries
Many thanks
Kind regards
Ramazan

15 June 2022
Unprompted review
Rated 5 out of 5 stars

I was so desperate looking for a visa …

I was so desperate looking for a visa to Europe and I got in touched with AVIVA Visa office, life became stress free. It was so magical, got my Visa with 5 working days. What a fantastic and absolute services.
I love you guys and I will always come back for for everything.

7 June 2022
Unprompted review
Rated 5 out of 5 stars

One of the great agents in UK

One of the great agents in UK. I never thought my mom will get her visa. Its only become possible because of Aviva Visa and Bhagyashri. She is Very helpful, caring and friendly. She is always following up and encouraging you to try and look for the possible relevant documents to avoid delays and refusals.
Thanks so much Bhagyashri, l will recommend Aviva to friends and family. Thanks to Aviva visa

6 May 2022
Unprompted review
Rated 1 out of 5 stars

I Would like to request the management…

I Would like to request the management that
They must really train their staff to value customers.
Bhagyashri is very rude and talks to the clients as if the service they provide is of no charge. If I'm paying for something I expect good/reasonable service in return . She also hangs up the phone and doesn't even return a call back. They also establish the client details as soon as the cal goes through and therefore ignore or put the call on hold.

I'm a customer from 2015 , all these years had amazing service , now the call centre is handled by staff in india, and their customer service is rubbish, they think they can talk anything to customers and be rude.

I hope Susan will look into these mattress and train her staff better or hire more qualified and professional staff.

5 May 2022
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Aviva Visas, they were very helpful, communicated very well and was very professional. The process was easy and with very little fuss. They helped me to get my Schengen visa in record time. Thank you bhagyashri, you were very helpful and very patient with all my questions!

3 May 2022
Unprompted review
Rated 5 out of 5 stars

I got my Schengen visa from Netherlands…

I got my Schengen visa from Netherlands Embassy via Aviva Visa Consultancy. I would like to express my happiness. Excellent service, very professional, the ma'am I deal with Bhagyashri and trust me she is the best at no point I felt stressed. She helped me from the beginning to end. I was very honoured to be served by aviva visa centre, they are not only dedicated in this role but very professional in approach, several time I called to Bhagyashri ma'am, she never fell disturbed or boaring which is her strength point to help a client, soft spoken,polite and will to help. From my view, aviva visa centre is lucky to get a employees like her. We need these type of visa consultant to make a difference in this stressful world nowadays. A big thank you to her and aviva visa centre.

3 May 2022
Unprompted review
Rated 5 out of 5 stars

A very interesting and satisfying experience

I will have to say that from the first phone call I received from Bhagyashri followed by every other calls during my Spain application processing has been very friendly yet professional. Any doubts I had before engaging in their services was quickly erased as there were communication on every steps carried out,very straightforward requirements gathering and very documentation required were well explained and justified.

I would definitely recommend them to friends and family

18 February 2022
Unprompted review
Rated 4 out of 5 stars

Good service

Good service, quick and reliable. Bhagyashri delivered the service professionally. She followed through with emails and calls. The lady representative from Aviva visa I met at the embassy was also friendly and professional. I Will recommend their services.

27 September 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look