Avtex Reviews 

281
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional picture clarity, versatile connection options, and seamless setup processes designed specifically for modern motorhomes, caravans, and boats. Consumers also consistently highlight the extremely helpful customer support team, compact hardware designs, and overall reliable performance during their extended travels on the road. Some reviewers were not happy with certain software limitations, noting that operating systems can occasionally restrict external application installations. A few other people also felt that minor audio imperfections and occasional internet connection errors experienced with routers or streaming features caused unexpected frustration.

What people talk about most

Product

Users describe profound satisfaction with the product, highlighting its brilliant, crystal-clear picture... See more

Quality

Customers expressed great satisfaction with the overall quality, frequently highlighting the brilliant,... See more

User experience

Clients share positive opinions on user experience, noting that the equipment is well-designed, neat, and... See more

Application

Customers consistently note ambiguous experiences with application features, with many reviewers praising the... See more

Service

Consumers find service to be exceptionally positive, frequently praising the professional, quick, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my first purchase of an Avtex product and boy, it's amazing! My 21" Smart Pro TV has such versatile viewing options and the picture is crystal clear with a sound that definitely does not co... See more

Company replied

Rated 5 out of 5 stars

Just bought on Friday 21,5 inch tv Very surprised how very good quality of pictures & sound Plenty different connections like USB,HDMI,BLUETOOTH,WLAN,OPTICAL,WIRELESS. I REALLY RECOMMENDED FOR P... See more

Company replied

Rated 5 out of 5 stars

I have purchased three TVs over the last ten years for use in my caravan, one very useful 14 inch and two 32 inch, the latest of which connects via aerial, satellite and WiFi. The WiFi connection is a... See more

Company replied

Rated 5 out of 5 stars

I've just become the proud owner of an Avtex AV270TS27” Smart HD TV. What a superb TV, ideally suited to motorhomes and Caravans. The LCD screen is matt and non reflective and easily viewed from a wid... See more

Company replied


Company details

  1. Electronics Company

Written by the company

Avtex has been the trusted name for mobile leisure specific audio visual products for over 30 years. Our skilled, dedicated team design our TVs and other associated products specifically for the mobile leisure industry. Over the years we have accumulated a wealth of experience and technical expertise in this narrow sector and have an in-depth understanding of the market and its intricate requirements. Sleek design, high quality componentry, rigorous testing, state of the art technology and cutting edge features are the hallmark of Avtex products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

281 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(281)

208 reviews in the last 12 months

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Rated 4 out of 5 stars

Most of the set up was easy

Most of the set up was easy. I am using the tv in a motorhome and wanted to set it up first. It connected to the home WiFi straight away then I tried a hotspot from my iPhone. It couldn’t see my hotspot in the connection list. I did several factory resets trying each time till my hotspot finally appeared. To connect my iPhone for music, use music sharing in Bluetooth menu not devices if I had read the instructions I downloaded it would have saved me a lot of time. Overall once set up it works well.

14 September 2026
Unprompted review
Avtex logo

Reply from Avtex

Thanks for the feed back Timothy,

Should you require any technical advice or assistance then please do not hesitate to contact our technical team, who are on hand to help.

Thanks for choosing Avtex, and now that you are set up, we hope you thoroughly enjoy.

Kind regards,

The Avtex Team.

Rated 5 out of 5 stars

Brilliant fast interned so much easier…

Brilliant fast interned so much easier then Starlink before had keep set up every Time

8 September 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your positive feedback Daniel,

Great to hear that you feel it's an improvement over your previous Wi-Fi set up.

Thanks for choosing Avtex.

Kind regards,

The Avtex Team.

Rated 4 out of 5 stars

Just bought a 24inch and first…

Just bought a 24inch and first impressions are great, feels well made and screen is very clear. So far so good 👍

8 September 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for the kind feedback Pip,

We hope you thoroughly enjoy using your 24'' Avtex TV.

Thanks for choosing Avtex.

Kind regards

The Avtex Team.

Rated 2 out of 5 stars

Regret my purchase.

I’ve read lots of the reviews here and they are all very positive however I’m not impressed with my 32” Pro and if I could I’d send it back and get my money back.
Positives first - The picture is brilliant very bright and clear super sharp.
I bought the sound bar to go with it and it is also good quality. The freely view and all the apps are great as well.
Negatives - it’s mind numbingly slow switching between apps and moving back and forth through the settings half the time the tv is totally unresponsive to the remote. The CPU and ram are not up to driving this system.
As for the remote it only works if you’re pointing directly at the Tv it’s rubbish and the soundbar reduces the ability for the remote to work . I haven’t had a remote that needs line of sight in decades totally archaic.
So connecting the tv to my hotspot on my phone works but you can’t use the app on your phone to control the tv as they both have to be on the same WiFi which is ridiculous. Just connect via Bluetooth 🤦
I would recommend getting a normal tv and a 240v socket fitted really regretting my purchase I did it based on reviews which I am perplexed as to how they can be so positive.

7 September 2026
Unprompted review
Avtex logo

Reply from Avtex

Hi Karl, thank you for your important feedback.

We are sorry to hear you have experienced quality issues.

This isn't something we receive very often and will do all we can to support you.

The VIDAA Smart platform is recognised as one of the fastest TV OS’s currently available, so if you feel your TV is running slower than expected, please do contact our technical support team who will look into this for you, along with the remote issues you have reported.

We look forward to supporting you as an Avtex customer.

Kind regards,

The Avtex Team.

Rated 5 out of 5 stars

A well made piece of kit

A well made piece of kit. Excellent picture. Easy to set up. Chosen over orher makes.

6 September 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for the kind feedback Richard,

We are delighted to hear that you are pleased with your new TV purchase.

Thank you for choosing Avtex.

Kind regards,

The Avtex Team.

Rated 5 out of 5 stars

Seems an excellent piece of kit

Seems an excellent piece of kit, neat and compact and works extremely when even on the edge of a mobile signal. Easy to configure given the IOS instructions in the booklet are out of date
Would highly recommend

5 September 2026
Unprompted review
Avtex logo

Reply from Avtex

Thanks for your positive feedback Ian,

We are happy to hear that you would recommend the Wi-Fi solution to others. We will look into the IOS instructions feedback also.

Thanks for choosing Avtex,

Kind regards,

The Avtex Team.

Rated 5 out of 5 stars

Got 2 avtex TVs and sound bar in our…

Got 2 avtex TVs and sound bar in our motorhome and they are the best in the market never let us down

5 September 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your lovely comments Helen,

We are delighted to hear that you are happy with your Avtex products, we appreciate you choosing Avtex.

Kind regards,

The Avtex Team.

Rated 5 out of 5 stars

Avtex 19.5" Smart TV exceeds my expectations

I have a Avtex 19.5" Smart TV, with Freely, installed today and it's superb. The setup was extremely and the picture quality as well as the quality of the TV itself exceeded my expectations. The TV also comes with apps like Netflix, Prime Video, plus others already pre-installed with is a bonus.

4 September 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your lovely comments Martyn,

We are delighted to hear that you are happy with your new Smart TV.

Thank you for choosing Avtex.

Kind regards,

The Avtex Team.

Rated 5 out of 5 stars

Very pleased with my avtex TV

Very pleased with my avtex TV, good picture and sound

4 September 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for the positive feedback Paul,

We are delighted to hear that you are pleased with your new Avtex TV.

Kind regards,

The Avtex Team.

Rated 5 out of 5 stars

Easily set up and works very well

Easily set up and works very well

1 September 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for the kind review Edgar,

We are pleased to hear that you are happy with your Avtex purchase.

Kind regards,

The Avtex Team.

Rated 5 out of 5 stars

Bought the Smart pro TV after using…

Bought the Smart pro TV after using Avtex pro tv. The smart pro tv is so much better and easy to set up and use.

2 September 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your kind feedback RJ,

Great to hear that you are pleased with the new Smart Pro range & that set up was straight forward.

Thanks for choosing Avtex again.

Kind regards,

The Avtex Team.

Rated 5 out of 5 stars

AVTEX TV

Attended the motorhome caravan show in Malvern. The sales agent, didn’t get their name, was super knowledgeable and helpful. Bought the perfect TV for our motorhome and unbelievably happy.
Thank you.

23 August 2026
Unprompted review
Avtex logo

Reply from Avtex

Thanks for your kind feedback Ali,

Great to hear that our retailers at the shows are bringing plenty of product knowledge and are helpful.

Amazing to hear that you are happy with your purchase & thanks for choosing Avtex.

Kind regards

The Avtex Team.

Rated 5 out of 5 stars

Excellent piece of kit

Excellent piece of kit. Works well and easy to set up. Worth the money for guaranteed WiFi access.

27 August 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for the lovely feedback Ian,

We are so pleased that you are happy with your new Avtex Wi-Fi purchase.

Kind regards,

The Avtex Team.

Rated 5 out of 5 stars

Easy setup great picture quality

Easy setup great picture quality

27 August 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for the positive feedback Harvey,

It's great to hear that you are happy with your new Avtex TV and that set up was straight forward.

Thanks for choosing Avtex.

Kind regards,

The Avtex Team.

Rated 5 out of 5 stars

Fantastic TV for my motorhome

Fantastic TV for my motorhome, freely built in works a treat without the need for an aerial, great picture quality and good sound for the size of the TV.

All the apps work great too

27 August 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for the lovely feedback Simon,

We are very pleased to hear that you are happy with your new Avtex TV purchase. The no tuning benefit is certainly a game changer!!

Thanks for choosing Avtex.

Kind regards,

The Avtex Team.

Rated 5 out of 5 stars

Ease of use

Easy to use. A lot of choices

26 August 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for the feedback Anthony.

Kind regards

The Avtex Team.

Rated 5 out of 5 stars

Amazing product

Amazing product. Simple to set up and amazing picture quality.

25 August 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for the wonderful feedback Debra,

We are very pleased to hear that you are happy with your new Avtex TV.

Kind regards,

The Avtex Team.

Rated 5 out of 5 stars

This is the second tv which we have…

This is the second tv which we have brought from new. As changed from caravan to motorhome and the tv from the caravan willnot fit into the slot so had a get a smallish one but the old tv is still going after 11 years of using so made a decision to stay with the same make as well made.

24 August 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for the positive review Martin,

Great to hear that your first Avtex TV is still going strong after 11 years, and we appreciate you choosing us for your new TV purchase.

Kind regards,

The Avtex Team.

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